entry level genesys engineer Jobs

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HIRING NOW: Engineer II Contact Center Data & AI Architect (AI | Google Cloud Platform | AWS | Genesys)

Global IT Family

•

Phoenix, Arizona, USA

Contract

HIRING NOW: Engineer II Contact Center Data & AI Architect (AI | Google Cloud Platform | AWS | Genesys) Location: Phoenix, AZ (Onsite) Rate: $54/hr on W2 (All-Inclusive) Apply Now: We're seeking an experienced Engineer II Premium to lead the AI, cloud data, and contact center transformation strategy for a major enterprise initiative. Key Responsibilities: Architect data solutions around Genesys (InfoMart, UCS, SpeechMiner, GAAP, WFM, Routing) & Five9 ecosystems Define & execute data migrati
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Posted 18 hours ago

Lead Genesys Engineer

Donato Technologies Inc

•

Wilmington, Delaware, USA

Contract

Lead Genesys Engineer Location: Wilmington, DE ( Onsite) Duration: 12+ Months W2 Contract Flexible to work in multiple shifts. JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to t
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Posted 7 days ago | Updated 15 hours ago

Genesys Voice Engineer

Cynet Systems

•

Miami, Florida, USA

Contract

Job Description: Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience on Genesys Architect, Genesys Dialogflow engine Hands On experience of integrating with Appfoundry applications as well as connectors Salesforce, Microsoft Dynamics, ServiceNow Should have experience of troubleshooting Genesys Cloud interactions Should have installation experience of Genesys Edg
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Posted 7 days ago | Updated 6 days ago

Genesys Lead Engineer

Info Dinamica Inc

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Wilmington, Delaware, USA

Contract

Role: Genesys Lead Engineer Location: Wilmington, DE - 5 Days onsite Only W2 Experience: 10+ Years Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys
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Posted 23 hours ago | Updated 6 hours ago

Sr. Genesys Engineer // Denver, CO (Onsite) (W2 only)

VISION INFOTECH INC.

•

Denver, Colorado, USA

Contract, Third Party

Position: Senior Genesys Engineer Location: Denver, CO (Onsite) Duration: 6+ Months Must have active LinkedIn W2 candidates only Job Description:- As a Genesys Specialist, you will be responsible for designing, implementing, and maintaining the Genesys Cloud CX platform to support our global customer engagement strategy. You'll work closely with cross-functional teams to ensure seamless integration of voice, chat, email, and digital channels, delivering exceptional customer experiences. Key
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Posted 17 hours ago

Genesys Cloud Engineer - Livonia, MI

Digital Technology Solutions

•

Livonia, Michigan, USA

Contract

DTS is looking for Genesys Cloud Engineer for our client project in Livonia, MI Here is an update on the role. Need Genesysover UCC Sean confirmed he has not seen any promising candidates and was not surprised by the difficulty.He emphasized they need someone with bothGenesisexperience andtechnical capabilities, especiallySQLandPowerShell scripting.He is open to talking tolocal candidates, even if they do not meet every requirement.He clarified thatexperience with Genesys is priority #1, whileS
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Posted 15 days ago | Updated moments ago

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

•

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke
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Posted 16 days ago | Updated moments ago

Genesys Lead demand

Cloudious

•

Delaware, USA

Contract

Genesys Lead demand Location: Wilmington, DE.. 5 Days onsite Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing lay
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Posted 8 days ago | Updated 14 hours ago

Genesys/Cloud PureEngage

Pyramid Consulting, Inc.

•

Plano, Texas, USA

Contract

Immediate need for a talented Genesys/Cloud PureEngage. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79218 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-G
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Posted 6 days ago | Updated 22 hours ago

CCaaS Business Analyst ( Genesys)

Visionary Innovative Technology Solutions

•

Remote

Full-time

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement
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Posted 8 days ago

Genesys Developer

TECH-NET, INC

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Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 27 days ago

Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 1 day ago

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

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Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
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Posted 8 days ago | Updated 11 hours ago

Genesys CX Developer

Stanley David and Associates

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Remote

Contract, Third Party

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi
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Posted 3 days ago

Genesys CX with Snowflake and Reporting

Avance Consulting

•

Addison, Texas, USA

Full-time

Job Title: Genesys CX with Snowflake and Reporting Job Type: Permanent / Full Time position with TCS (Tata Consulting Services) Location: Addison, TX (Onsite) We are seeking an experienced professional with strong expertise in Genesys Cloud CX, Snowflake, and Reporting to join our team permanently in Addison, TX, United States. Genesys Cloud CX, Snowflake, and ReportingAWSexperienceContact Center Routing expertiseExperience with on-prem GenesysExperience with Genesys Snowflake platformfor histo
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Posted 4 days ago | Updated 4 days ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 50 days ago | Updated 28 days ago

Genesys Lead demand - Wilmington, DE

Lorven Technologies, Inc.

•

Wilmington, Delaware, USA

Contract

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti
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Posted 7 days ago | Updated 5 hours ago

Genesys Lead

Synapse Tech Services Inc

•

Wilmington, Delaware, USA

Full-time

Send resumes to: Fasi at synapsetechservice dot com Role: Genesys Lead Location: Wilmington, DE (5 Days Onsite) Experience: 10+ Years W2/Fulltime Job Summary: We are seeking a Genesys Lead with strong hands-on experience in Genesys Voice (Inbound/Outbound), Email & Chat, GVP, SIP/media layers, and ICON/Info Mart. The role involves production support, component upgrades, performance tuning, and infrastructure impact analysis. Must-Have Skills: Strong troubleshooting in Genesys config, routing, SI
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Posted 1 day ago

Genesys SME/Architect

ACI Infotech

•

US

Full-time, Contract

Hi, My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you! Genesys SME/Architect Location: Remote Duration: Long Term Contract Job Description : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels
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Posted 21 days ago | Updated 1 day ago

Genesys Lead

K-Tek Resourcing LLC

•

Wilmington, Delaware, USA

Contract, Third Party

Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart Configure op
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Posted 1 day ago