entry level genesys engineer Jobs

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Software Engineer Principal- Genesys Cloud Developer

PNC Financial Services

Pittsburgh, Pennsylvania, USA

Full-time

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineer Principal within PNC's Retail Technology organization, you will be based in Pittsburgh, PA,

Senior Genesys Engineer

Judge Group, Inc.

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and

Lead Data & Reporting Engineer Snowflake, Genesys & Power BI

Denken Solutions

Alpharetta, Georgia, USA

Contract

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at Hybrid role - 3 days Onsite and 2 days Remote Job Description: Reporting Development Contact Center is looking to recruit talent to support the Reporting Cloud Transformation initiative. Candidate should have vast experience working with design and implementation of Reporting as it relates to IVR and Routing

Genesys Senior Software Support Engineer - Remote Nationwide

UnitedHealth Group

Remote or Newark, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Specialist, Data Engineer (Python, SQL, Genesys)

Nationwide Mutual Insurance Company

Columbus, Ohio, USA

Full-time

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio,

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe

Engineer II - Voice - Genesys

Frost Bank

San Antonio, Texas, USA

Full-time

Job Description It's about being only one call away. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality service excite you? If so, being an Engineer II - Voice with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv

Genesys Development Lead

New York Technology Partners

Newark, New Jersey, USA

Contract, Third Party

Job Title: Lead Genesys Development Location: Newark NJ Position Type: Long Term Contract JOB DESCRIPTION Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers.Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-partyapplications (CRM, WFM, Databases, etc.).Mentor and Support Junior

Genesys Developer ( Charlotte, NC / Plano, TX /Atlanta, GA )

Ventures Unlimited

Plano, Texas, USA

Full-time

Position:- Genesys Developer , Location:- Charlotte, NC / Plano, TX /Atlanta, GA , Client :- TCS , Duration:- Full time Position, Job Description: Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party appl

CRM Lead - Oracle CRM (Oracle Service Cloud) and Genesys Integration experience

Federal Soft Systems Inc.

San Jose, California, USA

Contract, Third Party

CRM Lead San Jose, CA Oracle CRM (Oracle Service Cloud) and Genesys Integration experience Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow). 3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels. Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX). Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, s

Genesys & Oracle Cloud developer

Cloudious

Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i

Job as Genesys Developer in Newark, NJ

Sysmind, LLC

Newark, New Jersey, USA

Full-time, Contract, Third Party

Role: Genesys Developer Location: Newark, NJ Lead Genesys Development: Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers. Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-party applications (CRM, WFM, Databases, etc.). Mentor and Support Junior Developers: Provide technical

Business Analyst with Genesys

CA-One Tech Cloud Inc.

Austin, Texas, USA

Contract

BA role with genesys tool exp

Genesys Systems Analyst

Randstad Digital

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're partnering with a leading organization to find a Genesys Cloud CX Analyst to drive the strategic development and oversight of their Genesys Cloud CX platform. This is a pivotal role for a technologist who wants to significantly impact customer inte

Genesys Analyst

Randstad Digital

West Des Moines, Iowa, USA

Contract

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of

Genesys Engineer - V

Judge Group, Inc.

Bridgewater, New Jersey, USA

Full-time

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit

Genesys Developer

Flexon Technologies Inc.

Austin, Texas, USA

Contract

Job Description: Looking for Genesys Cloud CX routing development Engineer with the following skills. 1. Worked on contact center Genesys development area for 3+ years with multi DC implementation. 2. Worked on Cloud CX routing development in voice and digital areas for at least 2+ years. 3. Ability to custom code in Java, understand and code yaml. 4. Good Analytical, troubleshooting and problem solving skills. 5. Good communication skills and a good team player. 6. Having open mindset to learn

Genesys Cloud CX Developer

Laiba Technologies LLC

Austin, Texas, USA

Third Party, Contract

Job Title: Genesys Cloud CX Developer Location: Austin, TX / Denver, CO [ONSITE] Genesys Cloud CX Development| Visual Tools From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary. Integration & Backend Skills- Working with APIs to exchange information

Genesys Cloud Architecture

Yochana IT Solutions

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o