Escalation management jobs in nashville, tn

Director, Strategic Customer Engineering

Nashville, Tennessee

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Today

Job Description OCI Strategic Customers Engineering manages some of Oracle Cloud Infrastructure's most important and fastest-growing customer relationships. The organization partners directly with customers building at significant scale on OCI, including customers deploying highly demanding AI, GPU, compute, storage, and networking workloads. We are seeking a Director to lead a high-performing team responsible for delivering complex, cross-functional infrastructure programs for strategic custo

Full-time

USD 146,300.00 - 306,400.00 per year

Senior Solutions Engineer

Nashville, Tennessee

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Today

Company Overview Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manu

Full-time

SAP Basis Support

Remote

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26d ago

Clarus Group is a veteran-owned management consulting and technology solutions company that believes our employees are critical to our overall success. We provide a workplace that encourages growth and career development, and rewards excellence and hard work. Our consultants provide our clients with the benefit of years of experience, education, and the desire to partner with them to accomplish their goals. This opportunity requires U.S. Citizenship to support federal security clearance requirem

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Contract

60000 - 75000

Manager, Data Center Building Automation

Nashville, Tennessee

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Today

Job Description As Building Automation Manager, you will lead a team responsible for the implementation, support, and continuous improvement of building automation and operational technology systems that support OCI's mission-critical data center facilities. This role bridges strategy and execution, ensuring BMS, controls, OT network, and related automation systems are reliable, secure, maintainable, and aligned with operational standards. You will manage engineers and technical partners suppor

Full-time

USD 102,300.00 - 209,500.00 per year

Data Center Customer Experience Account Specialist (Nashville, TN)

Nashville, Tennessee

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Today

Job Description Role Overview As Customer Experience Account Specialist, you will serve as a senior individual contributor responsible for managing customer experience health, account-level coordination, service visibility, and issue resolution across Oracle Cloud Infrastructure data center customers. This role ensures customers have clear visibility into readiness, delivery progress, operational support, escalations, and ongoing service commitments. You will partner closely with Customer Expe

Full-time

USD 114,600.00 - 234,600.00 per year

Risk Management Lead Consultant

Remote

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5d ago

Risk Management Lead ConsultantLocation: Remote USA Time Zone: CST Support Required Visa: / GC Experience: 1015 Years Employment Type: Contract Job SummaryWe are seeking an experienced Risk Management Lead Consultant to lead Oracle Risk Management initiatives, solution design, and implementation. The ideal candidate will have strong expertise in Oracle Risk Management Cloud, financial controls, compliance, and risk frameworks, along with excellent stakeholder management skills. Key Responsibili

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Contract, Third Party

Depends on Experience

Manager, IT Field Services

Remote

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Today

General information Press space or enter keys to toggle section visibility Job Title Manager, IT Field Services Functional Area Teammate - Information Technology City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week)/FULLTIME Description & Requirements Press space or enter keys to toggle section visibility Position Description & Requirements WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in

Full-time

USD 120,000.00 - 135,000.00 per year

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Sr Manager, Technology Operations Support

Remote or Columbus, Ohio

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 99,000.00 - 165,000.00 per year

Product Support Engineer - Level 2

Remote or Dallas, Texas

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Today

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Product Support Engineer - Level 2 t to co

Full-time

USD 73,440.00 - 139,680.00 per year

Manager II, Technical Support Engineer

Remote or New York, New York

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Today

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility

Full-time

USD 145,747.00 - 300,067.00 per year

Senior Cybersecurity / IAM Project Manager

Remote or Hybrid in Northbrook, Illinois

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4d ago

Job Title: Senior Cybersecurity / IAM Project Manager Location: Northbrook, IL or Remote USA Position: 12-Month Contract (W2). Potential for extension or hire. Overview Our client is seeking an experienced Cybersecurity Senior Project Manager to lead the planning, execution, and delivery of small to medium-sized cybersecurity projects. This individual will report to the Cybersecurity Program and Performance Manager and will be accountable for projects focused particularly on application cont

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Contract

$50 - $72

Client Readiness

Remote

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30+d ago

Client Experience Migration Technical Support Representative The Client Experience Migration Technical Support Representative ensures the delivery of superior customer service by providing timely and efficient resolution of technical issues related to the Fiserv data center consolidation/migrations. This role involves troubleshooting, gathering details and screenshots, analyzing, and resolving escalated issues from clients and internal teams, thereby ensuring continuous client satisfaction. The

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Full-time

$60,000 - $80,000

Director, Technology Operations

Remote or St. Louis, Missouri

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Today

Job Description Summary: The Director, Technology Operations, leads the operational service management function within Infrastructure & Operations (I&O). This role directly manages the Service Delivery Managers responsible for governing partner-delivered day-to-day infrastructure operations across the in-scope service towers, including Network Administration, Server & Storage Administration, Cloud Infrastructure Services, Monitoring & Event Management, Infrastructure Protection, and Identity &

Full-time

Data Center Engineer, Senior

Remote or Georgia

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: We have an opportunity in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site reliability/management. As a member of our team, you will be managing existing and new Qualcomm data centers in Atlanta, Georgia. You will be responsible for the day-to-day operations of

Full-time

USD 41.19 - 61.79 per hour

Data Center IT Engineer

Remote or Virginia

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: Please note: This position is not remote and is primarily located on-site at our facilities in Sterling, Virginia. **This role is not eligible for Qualcomm immigration sponsorship. We have an opportunity in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site reli

Full-time

USD 36.82 - 55.24 per hour

Senior Project Manager

Remote or Almont, Colorado

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Yesterday

Description: Remote Our client is seeking an experienced Senior Project Manager to lead a strategic Anti-Money Laundering (AML) technology modernization initiative. The role will manage the migration of a legacy end-of-life AML platform from an on-premises environment to SAS Viya and oversee all phases of the project lifecycle, including planning, execution, testing, deployment, change management, and post-implementation stabilization. The position requires delivery experience in regulated env

Contract

Customer Service Representative

Remote

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Today

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

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Full-time

$40,000 - $60,000

Manager of Regional MCN Deployments NSA Team - Network Practice Office (NPO)

Remote or Illinois

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 140,000.00 - 155,000.00 per year

Portfolio Manager

Remote

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Today

The Portfolio Manager leads a high-performing team of Program and Project Managers to ensure the successful delivery of complex, high-impact client programs that drive strategic business outcomes at scale. This role provides portfolio-level oversight across multiple concurrent delivery engagements, ensuring consistent governance, operational excellence, stakeholder alignment, and financial accountability across the entire book of business. Beyond portfolio leadership, this role serves as a force

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Third Party, Contract

Depends on Experience

Escalation management jobs in Nashville, TN, USA