Escalation management jobs in redwood city, ca

San Francisco, California

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5d ago

About DynPro Founded in 1996, DynPro is an AI-led systems integrator and IT solutions consulting company that helps enterprises turn strategy into measurable outcomes. We combine AI-enabled engineering with human-in-the-loop delivery and a forward-deployed mindset to implement, integrate, and automate mission-critical processes and platforms. Our capabilities span digital process innovation, enterprise applications, systems integration, data and advanced analytics, and intelligent automation - d

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Full-time

Depends on Experience

Staff Software Engineer, Builders

San Francisco, California

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Today

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, inclu

Full-time

USD 212,500.00 - 287,500.00 per year

Director, Forward Deployed Engineering

Redwood City, California

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Today

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Lear

Full-time

USD 180,000.00 - 230,000.00 per year

Director, APEX Integration Deal Lead

Santa Clara, California

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 180,200.00 - 315,400.00 per year

SAP Basis Support

Remote

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25d ago

Clarus Group is a veteran-owned management consulting and technology solutions company that believes our employees are critical to our overall success. We provide a workplace that encourages growth and career development, and rewards excellence and hard work. Our consultants provide our clients with the benefit of years of experience, education, and the desire to partner with them to accomplish their goals. This opportunity requires U.S. Citizenship to support federal security clearance requirem

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Contract

60000 - 75000

Senior Manager, IT Finance

Foster City, California

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Today

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical ro

Full-time

USD 169,320.00 - 219,120.00 per year

Senior Forward Deployed Engineer (DevOps/SRE)

Pleasanton, California

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Today

Agentic AI Observability Tool | Co-founder took prior company from zero to $5.7B | QSBS Equity This Jobot Job is hosted by: Caitlyn Hardy Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $300,000 - $350,000 per year A bit about us: Backed by over $21M in capital from leading investors, they are building a next-generation AI product designed to transform how reliability engineering is done. The founding team includes senior leaders and techn

Full-time

USD 300,000.00 - 350,000.00 per year

Risk Management Lead Consultant

Remote

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5d ago

Risk Management Lead ConsultantLocation: Remote USA Time Zone: CST Support Required Visa: / GC Experience: 1015 Years Employment Type: Contract Job SummaryWe are seeking an experienced Risk Management Lead Consultant to lead Oracle Risk Management initiatives, solution design, and implementation. The ideal candidate will have strong expertise in Oracle Risk Management Cloud, financial controls, compliance, and risk frameworks, along with excellent stakeholder management skills. Key Responsibili

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Contract, Third Party

Depends on Experience

Opening for People Service Delivery Lead - Remote

Menlo Park, California

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10d ago

Job Title: People Service Delivery Lead Location: Remote Duration: 6+ Months with potential to extend Pay Range: $75-$80/Hr on W2 (DOE) Summary: The People Service Delivery (PSD) teams mission is to run the best people-focused service delivery business in the industry. Leading with care and empathy, we build efficient processes, systems, and programs that ensure employees feel heard and supported during the moments that matter most so they can do the best work of their careers. Within PSD, th

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Third Party, Contract

Depends on Experience

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Sr Manager, Technology Operations Support

Remote or Columbus, Ohio

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 99,000.00 - 165,000.00 per year

Product Support Engineer - Level 2

Remote or Dallas, Texas

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Today

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Product Support Engineer - Level 2 t to co

Full-time

USD 73,440.00 - 139,680.00 per year

Manager II, Technical Support Engineer

Remote or New York, New York

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Today

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility

Full-time

USD 145,747.00 - 300,067.00 per year

Senior Cybersecurity / IAM Project Manager

Remote or Hybrid in Northbrook, Illinois

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3d ago

Job Title: Senior Cybersecurity / IAM Project Manager Location: Northbrook, IL or Remote USA Position: 12-Month Contract (W2). Potential for extension or hire. Overview Our client is seeking an experienced Cybersecurity Senior Project Manager to lead the planning, execution, and delivery of small to medium-sized cybersecurity projects. This individual will report to the Cybersecurity Program and Performance Manager and will be accountable for projects focused particularly on application cont

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Contract

$50 - $72

Client Readiness

Remote

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30+d ago

Client Experience Migration Technical Support Representative The Client Experience Migration Technical Support Representative ensures the delivery of superior customer service by providing timely and efficient resolution of technical issues related to the Fiserv data center consolidation/migrations. This role involves troubleshooting, gathering details and screenshots, analyzing, and resolving escalated issues from clients and internal teams, thereby ensuring continuous client satisfaction. The

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Full-time

$60,000 - $80,000

Staff Manufacturing Engineer

Milpitas, California

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11d ago

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most d

Full-time

USD 112,000.00 - 168,000.00 per year

Director, Technology Operations

Remote or St. Louis, Missouri

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Today

Job Description Summary: The Director, Technology Operations, leads the operational service management function within Infrastructure & Operations (I&O). This role directly manages the Service Delivery Managers responsible for governing partner-delivered day-to-day infrastructure operations across the in-scope service towers, including Network Administration, Server & Storage Administration, Cloud Infrastructure Services, Monitoring & Event Management, Infrastructure Protection, and Identity &

Full-time

Data Center Engineer, Senior

Remote or Georgia

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: We have an opportunity in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site reliability/management. As a member of our team, you will be managing existing and new Qualcomm data centers in Atlanta, Georgia. You will be responsible for the day-to-day operations of

Full-time

USD 41.19 - 61.79 per hour

Data Center IT Engineer

Remote or Virginia

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: Please note: This position is not remote and is primarily located on-site at our facilities in Sterling, Virginia. **This role is not eligible for Qualcomm immigration sponsorship. We have an opportunity in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site reli

Full-time

USD 36.82 - 55.24 per hour

Senior Project Manager

Remote or Almont, Colorado

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Today

Description: Remote Our client is seeking an experienced Senior Project Manager to lead a strategic Anti-Money Laundering (AML) technology modernization initiative. The role will manage the migration of a legacy end-of-life AML platform from an on-premises environment to SAS Viya and oversee all phases of the project lifecycle, including planning, execution, testing, deployment, change management, and post-implementation stabilization. The position requires delivery experience in regulated env

Contract

Escalation management jobs in Redwood City, CA, USA