help desk analyst ii Jobs

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Help Desk Analyst

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Description The RJ TSC (Technical support center) is looking to bring on resources to start August 15th. Their help desk is currently 84 agents (FTE and contractors), they support several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day, the desk takes 800-1100 calls per day. They use servicenow as their ticketing system. The TSC is RJ's level 1 help desk, but a very complex level 1. Service 600-800 proprie
Posted 2 days ago | Updated 10 hours ago

Database Analyst Associate - Helpdesk Tech - Secret Clearance - Wallops Island, VA

General Dynamics

•

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Database Analysis/Design Job Qualifications: Skills: Computer Servers, Databasing, Office Administration, Routing and Switching, System Requirements Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Database Analyst Associate - Helpdesk Tech - Secret Clearance Deliver ins
Posted 13 days ago | Updated 1 hour ago

Help Desk Analyst - HIRING ASAP

TEKsystems c/o Allegis Group

•

Stockton, California, USA

Full-time

Description Job Title: Help Desk Analyst, Tier 1 Location: Stockton, CA Duration: 6 Months + Contract TEKsystems' client is seeking a tier 1 Help Desk Analyst to join their team immediately. We are looking for interested candidates with 2-3 years of IT support experience in a small to medium scale environment supporting 300 + end users alongside the systems administrator on-site. Tools: ServiceNow, Office 365 - word, excel, powerpoint, sharepoint, MS Teams, Active Directory, MFA, AutoPilot,
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 60+ days ago | Updated 6 hours ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 60+ days ago | Updated 1 day ago

Technician - Help Desk II

Blue Origin, LLC

•

Seattle, Washington, USA

Full-time

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we're deve
Posted 20 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Burlington, Vermont, USA

Contract

Description Responsibilities: Provide prompt and detail-oriented first-level technical support to on-site staff, addressing hardware, software, and network-related issues. Diagnose and resolve issues with desktops, laptops, printers, and applications to ensure uninterrupted workflow. Perform routine tasks such as password resets, device setups, and troubleshooting network connectivity. Manage and prioritize support tickets, escalating complex issues to higher-level teams when necessary. Occasion
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Posted 25 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

San Francisco, California, USA

Contract

Description Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skill
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Posted 23 days ago | Updated 10 hours ago

GA DDS Help Desk Analyst 1 (765352)

Nitelines USA, Inc

•

Conyers, Georgia, USA

Full-time

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We're a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start
Posted 60+ days ago | Updated 1 hour ago

Help Desk Analyst at Conyers, GA

Atash Enterprises, LLC

•

Conyers, Georgia, USA

Contract

MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The analyst will be responsible for escalation to the appropriate second-tier support, opening tickets with various vendors, and escalation to senior-level management. Exter
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Posted 3 days ago | Updated 3 days ago

Help Desk Analyst 1 (765352)

Charter Global, Inc.

•

Conyers, Georgia, USA

Contract

JOB DESCRIPTION: Job Title: Help Desk Analyst 1 Location: Atlanta, GA Duration: Long Term LOCAL CANDIDATES ONLY *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsibl
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Posted 3 days ago | Updated 2 days ago

Support Analyst/Help Desk Support (Workstation)

Pacific Consultancy Services

•

Indianapolis, Indiana, USA

Contract

Position: Support Analyst & Engineer/Help Desk Support Location: Indianapolis, IN (Onsite Day 1) Duration: 12+ months contract Key Responsibilities: Perform technical requirements analysis of workstation infrastructure designCoordinate with vendors regarding requirements, operating system requirements, additional hardware requirements and costsInstall and configure workstation hardware, software, and any additional hardware and softwareProvide qualified infrastructure platformsTrain end user(s)
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Posted 5 days ago

Operations / IT Help Desk Support Analyst

Robert Half

•

San Diego, California, USA

Contract

Description We are looking for an experienced IT Help Desk Support Analyst to join our team on a contract basis in San Diego, California. In this role, you will provide critical technical assistance to ensure the seamless operation of healthcare applications and systems. Your expertise will play a vital role in resolving technical issues, supporting end-users, and maintaining compliance with healthcare standards. Responsibilities: Diagnose and address hardware, software, and network problems wi
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Posted 5 days ago | Updated 10 hours ago

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

•

Houston, Texas, USA

Contract, Third Party

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond
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Posted 60+ days ago | Updated 4 hours ago

Help Desk Analyst

MRoads

•

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis
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Posted 12 days ago

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

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Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen
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Posted 12 days ago | Updated 22 hours ago

IT Help Desk Analyst

Innova Solutions, Inc

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Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with
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Posted 60+ days ago | Updated 17 days ago

Help Desk Analyst (Local to GA)

Kloudhunt LLC

•

Conyers, Georgia, USA

Contract

Hi,Hope you are doing well!Kindly check the job description below, if interested share your updated resume ASAP.Position Title - Help Desk AnalystDuration - Long time contractLocation - Conyers, GeorgiaDetail Job Description:LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer servi
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Posted 23 days ago | Updated 2 days ago

Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 4 days ago

EHR Helpdesk Analyst 1st Shift

Expert Technology Services

•

North Carolina, USA

Full-time, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues re
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Posted 37 days ago | Updated 22 hours ago