Help desk management jobs in raleigh, nc

Durham, North Carolina

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Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

Help Desk Support Technician – Tier 2

Remote

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Today

Position Title:Help Desk Support Technician Tier 2 Client: State of Maine Location: Augusta, Maine Work Arrangement: Mostly Remote Work Schedule: SaturdayWednesday, core business hours Onsite Requirement: Every other Wednesday in Augusta, Maine Visa: USCEAD or Job Summary We are seeking a qualified Tier 2 Help Desk Support Technician to provide technical support to end users for the State of Maine. The ideal candidate will have hands-on experience troubleshooting Windows operating systems, supp

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Contract

15 - 20

Help Desk Specialist – Application Support

Remote

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Today

Role: Help Desk Specialist Application SupportPosition Type: Full-TimeExperience: 5+ YearsWork Environment: US Federal GovernmentWork Schedule: MondayFriday, 8 hours per dayPosition SummaryArch Systems is seeking a Help Desk Specialist to provide technical support, user account administration, and incident management for the Mission Control application platforms. The ideal candidate will have hands-on experience supporting enterprise applications, troubleshooting user access issues, managing su

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Full-time

63000 - 70000

Help Desk Analyst

Durham, North Carolina

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17d ago

Payrate: $23.00 - $25.00/hr. Responsibilities:Work with GTTS help desk to handle T2 incidents and also do beginner devops work Qualifications:Ansible Terraform/Terragrunt Linux administration Bash/Shell Git GitLab platform experience AWSComfortable with using macOS Splunk Networking knowledge Python, Go or Ruby K8s Docker Pay Transparency: The typical base pay for this role across the U.S. is: $23.00 - $25.00/hour. As a non-exempt position, this role will be eligible for overtime, at 1.5 times

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Contract

$40 - $45

Help Desk Support Technician

Durham, North Carolina

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Today

Full-time

USD 19.00 - 21.00 per hour

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

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Contract, Third Party

$20 - $25

IT Help Desk

Remote

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Today

Description AmeriSave is currently hiring a Help Desk professional to join our IT team. The ideal candidate is someone who is driven and passionate about playing a key role in our company's growth. Candidates must be detail oriented with strong written and verbal communication skills. Responsibilities: Provide tier 1 level technical and procedural assistance via phone, email and chatDiagnose and resolve technical hardware and software issuesResearch issues using available information resource

Full-time

USD 24.00 - 26.00 per hour

Help Desk Technician II

Cary, North Carolina

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Today

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the compl

Full-time

USD 50,000.00 - 75,000.00 per year

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve technical issues, inc

Full-time

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Software Licensing Help Desk Specialist

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 22.22 per hour

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a

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Contract

USD 18.00 - 19.00 per hour

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Easy Apply

Contract

USD 18.00 - 19.00 per hour

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

Technical Helpdesk & Network Remote Support Agent II

Remote

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Today

Location: Remote - Anywhere in the USA Remote Work Requirements: This is a fully remote position open to candidates anywhere in the USA. Candidates must have reliable high-speed internet and a quiet, professional workspace free from distractions. The position will be assigned to either 2nd or 3rd shift. Job Type: Hourly Consultant Hours: 2nd Shift: Tuesday-Saturday, 5:30 p.m.-2:00 a.m. ET, with a 30-minute unpaid lunch 3rd Shift: Tuesday-Saturday or Sunday-Thursday, 12:00 a.m.-8:30 a.m. ET, w

Full-time

USD 22.14 per hour

Help Desk Support

Remote or Reston, Virginia

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Today

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support m

Full-time

USD 81,499.00 - 138,549.00 per year

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 70,000.00 - 116,000.00 per year

Helpdesk Analyst I

Remote or Trevose, Pennsylvania

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Today

Job Description #LI-CR2 #LI-Remote Responsibilities Essential Functions and Primary Duties React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applicationsEscalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolutionProvide superior customer service by being courteous, knowledgeable, and professionalRespond to and log all

Full-time

Help desk management jobs in Raleigh, NC, USA