help desk jobs in arkansas

Help Desk Analyst III - escalation support

Remote or Salt Lake City, Utah

•

Today

Description Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide

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Full-time

USD 60,000.00 - 80,000.00 per year

Helpdesk Technician

Remote or Topeka, Kansas

•

17d ago

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Full-time

USD 20.00 - 24.00 per hour

Business Analysis & Quality Assurance Analyst (Candidates must located in Washington, DC, MD, VA) - Only W2

Remote

•

Yesterday

Job Description: At least seven years of experience with task order application or technologies.Providing end-user support (including help desk, if required for assigned task) for various software as listed in Section C.2.1 of this SOA, Technology Platform Tools and Utilities.Providing user and desktop support for email system.Providing mobile device support (client-side).Providing support for workstations and peripherals. Experience in Information Quality Assurance and Business Analysis. Expe

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Full-time

Depends on Experience

Workday HRMS SME

Remote

•

19d ago

Role: Workday HRMS SME Location: 100% remote (must be currently located in either ME, NH, MA, RI, CT) Duration: 6 months contract Looking for someone strong in end user trainings Communication and personality will be a big part of getting this job So need great communicators Skills Needed -Experience with HRMS, preferably Workday (Time Tracking & Work Schedule). -Experience supporting end users with large-scale system rollouts or transitions. -Background in customer service, user support, traini

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Contract, Third Party

Depends on Experience

Reporting and Metrics Analyst

Remote

•

Today

Description & Requirements Maximus is seeking a Reporting and Metrics Analyst to support work with a Health client remotely. The Reporting and Metrics Analyst will be responsible for gathering requirements, analyzing data, and developing reports and performance metrics that support strategic decision-making and operational efficiency of the IT Help Desk operations. This role serves as a liaison between business stakeholders and technical teams to ensure data-driven insights are accessible, accu

Full-time

USD 88,000.00 per year

IT Help Desk Manager

Remote

•

Today

Description & Requirements Maximus is seeking an IT Help Desk Manager to support work with a Health client remotely. The IT Help Desk Manager will leverage help desk operations to collect, analyze, and interpret end-user support data and service interactions. They will provide actionable insights and system improvement recommendations that support government IT modernization goals, ensuring alignment between user needs and technical solutions. This position requires the ability to obtain and mai

Full-time

USD 100,000.00 per year

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

•

Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Deputy IT Help Desk Manager

Remote

•

Today

Description & Requirements Maximus is seeking a Deputy IT Help Desk Manager to support work with a Health client remotely. The Deputy IT Help Desk Manager will support the IT Help Desk Manager in leading the IT Help Desk team employees, including helpdesk support specialists. Manage internal and external timelines, coordinate and prioritize technical resources, and drive effective delivery. Recommend changes and improvements to processes and policies to optimize efficiency. Ensure IT team membe

Full-time

USD 78,000.00 per year

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Workday Support Specialist

Remote

•

4d ago

We are seeking a qualified Workday Support Specialist with at least 8 years of experience providing Tier 1 Tier 3 support for Workday systems to work remotely from anywhere in Texas. This role will be a 3-6 month assignment supporting a city municipality in Texas. The ideal candidate will have a proven track record of troubleshooting system issues, managing ServiceNow ticket queues, coordinating with technical teams, and implementing long-term solutions that improve system performance and user e

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Third Party, Contract

$40 - $50

Help Desk Support- Tier I

Remote

•

5d ago

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

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Full-time

Depends on Experience

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

•

3d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

Technical Support Representative L1

Remote or Hybrid

•

5d ago

Technical Support Representative L1 6 months contract to perm Remote Position The TAC- LEVEL 1- CONTRACTOR provides remote technical support for HCUS customers. This position requires the individual to be comfortable making logical decisions while working on issues. The position also requires the ability to gather data and document the troubleshooting process efficiently to ensure timely escalations as the situation dictates. Duties and Responsibilities Assesses software and network related issu

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Contract

$22 - $23.14 hr

Help Desk Analyst 10 a.m. – 7 p.m. M-F

Remote

•

Today

Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. - 7 p.m. ( Eastern Time) Mondays through Fridays except for Federal Holidays. Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a profess

Full-time

USD 50,000.00 - 60,000.00 per year

Helpdesk Manager

Remote

•

16d ago

Helpdesk Manager Remote

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Contract, Third Party

Depends on Experience

Red hat Linux Admin/Architect

Remote

•

22d ago

Position: RedHat Linux Administrator Location: Remote Duration: Long Term Job Description: Analyze and resolve complex problems associated with server hardware, applications, and software integration. Configure and manage UNIX and Windows operating systems and installs/loads operating systems software, troubleshoot , maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Technology: Linux, Red Hat Li

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Contract

Depends on Experience

Help Desk Support

Remote

•

11d ago

Job Description:Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capac

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Third Party, Contract

Depends on Experience

Help Desk Specialist - SBG

Remote or Virginia

•

Today

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Remote

•

Today

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Full-time

Healthcare service Desk/helpdesk

Remote

•

25d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

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Full-time

Up to $17

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help desk jobs in Arkansas, USA