help desk Jobs in washington, dc

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Helpdesk Specialist Journeyman

CSZNet, Inc

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Washington, District of Columbia, USA

Third Party, Contract

Helpdesk Specialist Journeyman Location : Washington, DC(Onsite) Duration : 12 Months Contract Interview Types: In Person Job Description Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources.Provide assistance with installation, operation, and maintenance of District-owned desktop sof
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Posted 1 day ago

Helpdesk Specialist Journeyman

TriosysIT Inc.

•

Washington, District of Columbia, USA

Third Party, Contract

Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources.Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (bothWindows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and en
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Posted 1 day ago | Updated 8 hours ago

Help Desk

QCI/Quandrant, Inc.

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Washington, District of Columbia, USA

Full-time

IT Support Specialist Washington, DC / Chantilly, VA / Quantico, VA MUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice to have, not required) Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift
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Posted 60+ days ago | Updated 1 day ago

Helpdesk Specialist Journeyman

TriosysIT Inc.

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Washington, District of Columbia, USA

Third Party, Contract

Client is looking to add to its DCPS DC Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integri
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Posted 1 day ago | Updated 8 hours ago

Help Desk Lead

Kforce Technology Staffing

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Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking a Help Desk Lead. Responsibilities: * Supervise helpdesk employees to include performance management, workflow management, training, and focus on excellent provision of customer service; assist the team in ticket resolution when needed * The Help Desk Lead will use an automated Web Help Desk ticketing system to manage, analyze, and report incidents and ticket metrics * Define workflows and develop/update SOPs, develop Servi
Posted 2 days ago | Updated 3 hours ago

Tier ll Help Desk Associate

Kforce Technology Staffing

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Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking a Tier ll Help Desk Associate. Responsibilities: * Use an automated Web Help Desk ticketing system to manage, analyze, and report incidents and ticket metrics * Troubleshoot, monitor, managed, and maintained relative to the Treasury designated MDM, Active Directory, and enterprise messaging system, various mobile device hardware, and mobile device operating systems * Proven ability in managing various systems, such as: Blac
Posted 1 day ago | Updated 3 hours ago

Mid-Level Help Desk Specialist *Active TS w/ SCI eligibility* (DC) U.S. Citizenship required

LTS

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Washington, District of Columbia, USA

Full-time

LTS is seeking an experienced Mid-Level Help Desk to support the coordination with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. The environment is dynamic, and client needs are often evolving; flexibility and forward-thinking views are important for success. This position is 100% on site, located in Washington, D.C. and is contingent upon the contract award. LTS provide
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Posted 9 days ago

Help Desk Specialist I

NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 6 hours ago

Tier I Helpdesk

Electronic Consulting Services, Inc (ECS Federal)

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Arlington, Virginia, USA

Full-time

Job Description ECS is seeking a Tier I Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library's [ITIL ] definition of tiers). Requests are received via phone calls, emails, chats, a
Posted 6 days ago | Updated 4 hours ago

Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technicia
Posted 8 days ago | Updated 8 hours ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 21 days ago | Updated 3 hours ago

Tier II Helpdesk

Electronic Consulting Services, Inc (ECS Federal)

•

Arlington, Virginia, USA

Full-time

Job Description ECS is seeking a Tier II Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The individual serves as a primary contact for support requests, responding to a wide range of service inquiries and providing necessary information for resolution. They use their technical and operational expertise to configure, operate, and maintain service desk functions with minimal supervision. This includes effective incident management an
Posted 6 days ago | Updated 4 hours ago

Help Desk Manager

Credence Management Solutions

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Arlington, Virginia, USA

Full-time

Overview At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest G
Posted 1 day ago | Updated 4 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 23 days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 40 days ago | Updated 8 hours ago

Help Desk Analyst

Accenture LLP

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Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative
Posted 30 days ago | Updated 8 hours ago

Sr. Helpdesk Specialist

Leidos

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Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successf
Posted 17 days ago | Updated 8 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 1 day ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 31 days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics

•

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk
Posted 60+ days ago | Updated 8 hours ago