Helpdesk analyst jobs in new jersey

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

HelpDesk Support

Hackensack, New Jersey

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Today

Greetings from WB SolutionsWe have anUrgent requirement fora Help Desk Supportat Hackensack, NJLong-Term Contract.Role: Help Desk Support Location:Hackensack, NJ Qualification: Diploma or Bachelors degree in IT, Computer Science, or a related field Job Summary We are looking for a motivated Help Desk Engineer / IT Support Consultant to provide technical support to end users, troubleshoot hardware and software issues, and manage IT service requests using ticketing tools such as ServiceNow or Jir

Easy Apply

Third Party, Contract

Depends on Experience

Jr/mid level helpdesk specialist | Onsite require at NJ

Jersey City, New Jersey

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Today

Amtex SystemsInc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Looking for can

Easy Apply

Contract

Depends on Experience

Jr. Help Desk Technician

Jersey City, New Jersey

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Today

Jr. Help Desk Technician Our client is seeking a motivated Junior Help Desk Technician to join their IT support team and serve as a first point of contact for internal users. This is an excellent opportunity for someone early in their IT career who enjoys troubleshooting, learning new technologies, and providing great customer service. The role is well suited for individuals looking to gain hands-on IT experience and continue developing their technical skills in a supportive, team-oriented envir

Easy Apply

Contract

USD20 - USD25

Senior IT Help Desk / Desktop Support Specialist (L2/L3)

Hackensack, New Jersey

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15d ago

Job Description Senior IT Help Desk / Desktop Support Specialist (L2/L3) Job Title: Senior IT Help Desk / Desktop Support Specialist Experience: 510 Years Location: Hackensack, NJ (Onsite) Certification: CompTIA A+ Ticketing System: Jira Service Management Preferred; Similar ITSM Tools Accepted Job Summary We are seeking an experienced IT Help Desk / Desktop Support Specialist with 510 years of hands-on experience providing technical support in an enterprise IT environment. The ideal candidate

Easy Apply

Full-time, Third Party

Depends on Experience

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Responsibilities: Lead and manage multi-tier Help Desk and technical support teamsOversee daily operations across phone, email, chat, and ticketing queuesEnsure SLA compliance and timely resolution of incidents and service requestsMonitor workload distribution, staffing levels, queue health, and escalation managementCoach, mentor, and develop supervisors and technical support personnelDrive continuous improvement initiatives focused on efficiency, service quality, and customer experienceMaintai

Full-time

Helpdesk analyst jobs in New Jersey, USA