Remote
•
25d ago
Operations Manager Full-Time Remote Establish, manage, and continuously improve a multi-channel help desk operation (phone, fax, email, portal) Define SLAsfor response and resolution times; monitor adherence and drive performance improvement. Own and manage operational inboxes and communication channels, ensuring timely and accurate responses to provider inquiries. Ensure SOPs are written to be clear, establish a version control and review cadence for all operational documentation; ensure S
Easy Apply
Full-time, Third Party, Contract
$120000 - $130000













