incident management Jobs

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Cisco ICM

Cloudberyl LLC

Remote

Full-time

Job Description Cisco ICM (Intelligent Contact Manager) Design and DevelopmentDevelopment resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Support one or more highly complex or critical business processes/systems and may require d

Cyber Incident Response Engineer

Zions Bancorporation, N.A.

Midvale, Utah, USA

Full-time

Zions Bancorporation s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today. We are currently seeking a Cyber Incident Response Engineer as part of our Enterprise Information Security department. Enterprise Information Securit

Incident Analyst

Accede Solutions Inc

Rosemont, Illinois, USA

Full-time, Contract

Incident AnalystDuration:4 Months Contract Start:01/13/2025The Incident Analyst will be responsible for driving service excellence across all of Businesses, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations.This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and problems, and work to identify imp

Incident Manager - Sacramento, CA

Gainwell Technologies LLC

Roseville, California, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary An Incident Manager is responsible for identifying, analyzing, and resolving technical issues that disrupt operations in a time

Incident Analyst

V-Soft Consulting Group, Inc

Rosemont, Illinois, USA

Contract

Incident Analyst Primary Location: Rosemont, Illinois V-Soft Consulting is currently hiring for an Incident Analyst for our premier client in Rosemont, Illinois. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: ITIL Intermediate Certification. PMP Certified. ITILv4 certified or demonstrate knowledge of ITIL best practices. Education and Experience Bachelor's degree in computer science or related IT field with 3 plus years of work experience in Global/Enterprise Support, Busi

INCIDENT RESPONSE ENGINEER

Montefiore Health System Inc

Yonkers, New York, USA

Full-time

Job Title: Incident Response Engineer (Specializing in Incident Response Tools Management) Department: Montefiore IT Information Security Reports To: Director of Cybersecurity Operations Job Summary: The Incident Response Engineer, with a specialization in Incident Response Tools Management, is a key leader within the cybersecurity team responsible for the deployment, configuration, and optimization of tools used to detect, investigate, and respond to security incidents. This role involves ensur

Lead Incident Management Associate

The Depository Trust & Clearing Corporation

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Senior Incident Response Consultant

Zachary Piper Solutions, LLC

Remote

Full-time

Piper companies is seeking a Senior Incident Response and Digital Forensics Consultant consultant to help c ustomers respond to, and investigate cybersecurity breaches. Y ou will be responsible for leading the technical analysis of an IR investigation as well as communicating effectively and providing off-hours support as needed. Responsibilities: Assist with the scoping of new engagements using a whole lifecycle approach, guiding the client from initial discovery through mitigation and remedi

Specialist- Major Incident Management

Ahold Delhaize USA Services, LLC

Chicago, Illinois, USA

Full-time

Category/Area of Expertise: IT & Technology Job Requisition: 406271 Address: USA-IL-Chicago-300 South Riverside Plaza Store Code: Service Delivery - Incident & Escal (5145455) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Leg

Cisco ICM Developer

Strategic Staffing Solutions

Detroit, Michigan, USA

Contract

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Cisco ICM Developer for a contract opportunity with one of our largest clients located in Detroit, MI! Title: Cisco ICM Developer Location: Detroit, MI Duration: 12+ Months Role Type: W2 Contract Engagement Engagement Description Cisco CVP (Customer Voice Portal) Design and Development Development resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions tha

Cisco ICM Developer

OpTech

Remote

Contract, Third Party

Our amazing client is looking for a Cisco ICM (Intelligent Contact Management) Developer for exciting long term projects with a great team. This team is working Hybrid in Detroit, Michigan at least twice a week. Initial duration is 1 year assignment. Cisco ICM (Intelligent Contact Management) Developer and Design: Development resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions that improve business efficiency and productivity as well as support business stra

Senior Incident Response Consultant

Zachary Piper Solutions, LLC

Remote

Full-time

Piper companies is seeking a Senior Incident Response and Digital Forensics Consultant consultant to help c ustomers respond to, and investigate cybersecurity breaches. Y ou will be responsible for leading the technical analysis of an IR investigation as well as communicating effectively and providing off-hours support as needed. Responsibilities: Assist with the scoping of new engagements using a whole lifecycle approach, guiding the client from initial discovery through mitigation and remedi

Specialist IT Major Incident Management

Ahold Delhaize USA Services, LLC

Chicago, Illinois, USA

Full-time

Category/Area of Expertise: IT & Technology Job Requisition: 406268 Address: USA-IL-Chicago-300 South Riverside Plaza Store Code: Service Delivery - Incident & Escal (5145455) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Leg

Specialist IT Major Incident Management

Ahold Delhaize USA Services, LLC

Chicago, Illinois, USA

Full-time

Category/Area of Expertise: IT & Technology Job Requisition: 406270 Address: USA-IL-Chicago-300 South Riverside Plaza Store Code: Service Delivery - Incident & Escal (5145455) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Leg

Cisco ICM Developer

Strategic Staffing Solutions

Remote or Detroit, Michigan, USA

Contract

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Cisco ICM Developer with one of our largest clients! Job Title: Cisco ICM Developer Duration: 12 months W2 contract engagement, No c2c. Schedule: Remote Key Skills: Cisco UCCE (CVP) - Customer Voice PortalCisco FinesseAdvanced SQLBachelor s degree in related field preferred.Five (5) years of relevant system solution development, testing and implementation work experience required. Engage

Major Incident Manager/Service Delivery

SRISYS Inc.

New York, New York, USA

Contract

Role: Major Incident Manager/Service Delivery Location: New York, New York Duration: 6 months contract to hire Work mode: Onsite Job description: Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and pa

Systems Analyst III / Cisco UCCE (ICM) / Cisco Finesse

Agileteksys LLC

Remote

Third Party, Contract

Job role: Systems Analyst Experience: 9+ years Location: Remote Duration: 12 months Contract : C2C & W2 Work authorization: , Ead Engagement Description Development resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Support one o

Incident Response Security Engineer

Cinergy Technology Inc

Remote

Third Party, Contract

Job Title: Incident Response Security Engineer Location: Remote / Downey, CA Duration: 12 Months Experience: Three (3) years as a Senior Information Technology Security Architect and two (2) years in a leadership role. Five (5) years as an IT Security Incident Response Manager, supporting a complex enterprise security environment for large public or private organizations. Five (5) years as an IT Security Incident Response Manager, supporting Enterprise Multi-Tenant environment, including respond

Issue Manager / Project Manager

Apex Systems

Pennington, New Jersey, USA

Full-time

Job#: 2055369 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Issue Manager/Project Manager Location: Hybrid onsite in Pennington, NJ, Plano, TX or Kennesaw, GA Duration: Contract to Hire Rate Range: $60 per hour Position Overview: This role will be part of the Issue Management team

Incident Response

CENTRIC SOFTWARE INC

Québec City, Quebec, Canada

Full-time

Job DescriptionJob DescriptionIncident Response Location: Canada Salary Range: $150K 160K USD About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their criti