Pennsylvania
•
8d ago
Field Tech - Help Desk Location: Hyattsville, VA, United States If interested reach out directly to kimberly.spicer@systemone.com or call/text #301-252-8762 Responsibilities Provide outstanding customer support assistance via phone and email in Windows 10/11. Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner. Meet SLAs in a high volume work environment at the main CDC campus. Utilize solid MS Office
Easy Apply
Contract
Depends on Experience



