it helpdesk support technician Jobs in detroit, mi

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IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

•

Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh
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Posted 13 days ago

Client Support Specialist

York Solutions, LLC

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Remote

Contract

JOB DESCRIPTION Demonstrated technical proficiency with the ability to quickly adapt to and master new software, tools, and customer relationship management (CRM) systems such as Salesforce or Zendesk. Proven ability to learn and navigate new computer systems efficiently, ensuring seamless customer interactions and minimizing downtime. Proficient in Microsoft Office Suite (Word, Outlook, Excel), with strong experience in data management, report generation, and communication. Experience with Se
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Posted 8 hours ago | Updated 8 hours ago

Technical Support Representative: Mid-Level

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr
Posted 6 days ago | Updated 5 hours ago

Network Operations Technician

TEKsystems

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Remote or Fort Belvoir, Virginia, USA

Full-time

Job Description: Leidos is seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obtain and mainta
Posted 2 days ago | Updated 5 hours ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 9 days ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 12 days ago | Updated 1 hour ago

Lead Technician

TEKsystems

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Remote or Fenton, Missouri, USA

Full-time

Description Call Handling & SupportDeliver tech support for end-users and clientsAccurately log, categorize, and prioritize support requestsPerform remote and on-site troubleshooting for hardware, software, and network issuesEscalate complex issues to internal teams or external vendors Team Coordination & Leadership: Mentor and guide junior techniciansLead team meetings for knowledge-sharing and task managementMaintain technical documentation and procedural guidesSupport training and onboarding
Posted 2 days ago | Updated 13 hours ago

Senior Cloud Engineer - Unified Communications

AAA Life Insurance Company

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Livonia, Michigan, USA

Full-time

Job Description Senior Cloud Engineer - Unified Communications US-MI-Livonia Job ID: 2025-1857 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Livonia, MI Hybrid Overview We are seeking a highly skilled and versatile Senior Cloud Engineer - Unified Communications to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco Voice infrastruct
Posted 60+ days ago | Updated 5 hours ago

Senior Project Manager

Infojini

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Remote or Austin, Texas, USA

Contract, Third Party

Project Overview The project will consolidate a standalone Community Development & Revitalization (CDR) Microsoft 365 (M365) tenant into the primary M365 environment, thereby improving governance, security posture, and user experience. Contractors will work closely with an implementation partner and internal teams, including technical, cybersecurity, help desk, PMO, and executive leadership. Most duties are telework-friendly. Occasional on-site sessions at 1700 N Congress Ave, Austin, TX 78701,
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Posted 5 days ago | Updated 6 hours ago

IT Service Desk Analyst

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel
Posted 1 day ago

Tech Support Level I

Kforce Technology Staffing

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Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and customer-focused Tech Support Level I to join their MSP team in Saint Louis, MO. Job Summary: This entry-level role is ideal for someone passionate about IT, eager to learn, and ready to provide hands-on support to a variety of clients. You'll be the first point of contact for technical issues, assisting with hardware/software troubleshooting, installations, and basic network support. Key Responsibilities: * Provide Tier 1 h
Posted 10 hours ago | Updated moments ago

Director of IT - ERP Expert

The Talent Advantage Group

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Farmington Hills, Michigan, USA

Full-time

#1816 Director of IT ERP Expert The IT Director will be responsible for overseeing and managing all aspects of the IT function within the division. This is a hands-on position requiring a strategic leader with a strong technical background and the ability to drive innovation and efficiency. The IT Director will work closely with the CIO and other senior leaders to align IT initiatives with business objectives and ensure the delivery of high-quality IT services. Responsibilities: Strategy & Plann
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Posted 60+ days ago | Updated 15 days ago

Help Desk Specialist - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong
Posted 2 days ago | Updated 2 hours ago

Learning Systems Administrator

McKesson Corporation

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Remote or The Woodlands, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 9 days ago | Updated 6 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 60+ days ago | Updated 1 day ago

ServiceNow Solution Architect

EPAM Systems

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Remote

Full-time

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs. If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl,
Posted 60+ days ago | Updated 5 hours ago

Epic EMR Help Desk

Talent Groups

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Remote

Contract

Note: Shift timings would be 11 to 8 pm CST (Only) Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
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Posted 60+ days ago | Updated 1 day ago

KYC Senior Technology Lead Business Analyst - C13 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The SMB Know Your Customer (KYC) Ops Organization is an Anti-Money Laundering (AML) function within the SMB business that is responsible globally for ensuring SMB meets the standards mandated by Corporate AML/Compliance and external regulators. Within the SMB KYC Ops Organization, the Global Business Solutions team is responsible for partnering with Operations, Business, Compliance and Technology in gathering, vetting, prioritizing and implementing KYC business requirements and solutions on the
Posted 2 days ago | Updated 5 hours ago

Technical Trainer / Technical Writer - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Technical Trainer / Technical Writer. The ideal candidates for this posi
Posted 2 days ago | Updated 2 hours ago

Senior Business Systems Analyst - Commercial Loans

Eliassen Group

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Anywhere, US

Contract

Description: Large Reinsurance/Financial client. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $60 - $70 / hr. w2 Responsibilities: Under limited supervision, serves as liaison between users and Technical IT teams to analyze, document and test business requirements involving the commercial
Posted 12 days ago | Updated 5 hours ago