It service management jobs in massachusetts

Concord, Massachusetts

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Today

Description Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services (ACSS) contract and currently has an opening for an IT Service Design Lead. This position focuses on adoption of customer-focused service management and will coordinate across multiple areas of the program including cloud engineering, operations and maintenance, and customer support. This is an exciting opportunity to use your experience to modernize a leading, global-scale multi-cloud environment

Full-time

USD 131,300.00 - 237,350.00 per year

IT Financial Management Advisor

Remote

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Yesterday

We are in search of an IT Financial Management Advisor II or IT Financial Management Advisor to join our Information Technology department in Spokane, Washington (Headquarters). This full-time position reports to the VP, Innovation and IT Planning and leads financial management, performance measurement and value realization practices that support informed technology investment and operational decisions across Information & Technology (I&T). The role partners with I&T leaders, Finance and busine

Full-time

Depends on Experience

IT Infrastructure Capacity Management Service Owner

Remote

•

Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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22d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

Application, Infrastructure & Service Management

Quincy, Massachusetts

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25d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): A senior Robotic Process Automation role that will work with other Robotic Process Automation team members through the phases of use-case data exploration and prototyping to the design, implementation, deployment and support of the use-case. Will be responsible for the following: Provide Production and Platform Support for the following: Blue Prism and UiPath automations, Camunda orchestration wor

Full-time

USD 151,778.00 - 166,955.00 per year

IT Service Operations Technician

Waltham, Massachusetts

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Today

As an IT Service Operations Technician you will be responsible for providing technical support and problem resolution for internal users. In this role you will handle a mix of routine and moderately complex IT issues involving software, hardware, and network access. How you will make an impact The specialist works with limited supervision, contributing to improving support procedures, and collaborates with team members to ensure a consistent, user-centered support experience. You will: Respond

Full-time

USD 33.00 - 37.00 per hour

IT Systems Management Analyst

Remote

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Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

PA - Sr. IT Project Manager (portfolio, program, agile management) - 814586 - Remote-Local

Remote

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Today

ONLY CURRENT PENNSYLVANIA RESIDENTS WILL BE CONSIDERED FOR THIR ROLE. Disclaimer: The Commonwealth seeks a Senior IT Project Manager and not an architect. Please do not submit candidates who are architects, developers, or business analysts. Job Title: Sr. IT Project Manager (portfolio, program, agile management) Job ID: 814586 - Remote-Local Client: Commonwealth of PA 37.5 hours per week position Position is primarily remote, but they will be expected to report on-site on an ad hoc basis Local c

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Contract

Depends on Experience

IT Product Manager

Remote

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Today

Position Summary **Applications will be accepted through 21 October 2026. Please note that submissions may not be reviewed prior to this deadline.** When you work at Daktronics, you'll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems. Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for peo

Full-time

USD 100,000.00 - 125,000.00 per year

IT Data Management - Journey (Olympia) Database Administrator

Remote or Olympia, Washington

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Today

Salary: $90,096.00 - $121,176.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-07788 Department: Dept of Children, Youth, and Families Division: Information Technology Opening Date: 10/16/2026 Closing Date: 11/1/2026 11:59 PM Pacific Description Our vision is to ensure that "Washington state's children and youth grow up safe and healthy -thriving physically, emotionally, and academically, nurtured by family a

Full-time

USD 90,096.00 - 121,176.00 per year

IT Service Desk Technician II

Newburyport, Massachusetts

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Today

Description GENERAL SUMMARY Provide Tier 2 technical support for onsite and remote employees, ensuring timely, accurate, and customer-focused service. Responsibilities include troubleshooting and resolving complex issues, configuring and deploying PCs using Intune, setting up and maintaining printers, conducting new hire orientations, installing approved software, and maintaining conference room technology. The technician will document processes in the Knowledgebase to promote standardized proc

Full-time

USD 22.88 - 31.13 per hour

IT Service Technician I

Remote

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Today

IT Service Technician I Department: Service Delivery Employment Type: Full Time Location: USA - Remote Description At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond

Full-time

IT Management Analyst

Remote

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3d ago

Role - IT Management AnalystLocation -Elk River, MN (OR) Chaska, MNShift -Night Shift Position SUN-MON-TUE, and every 3rd week, one extra day, either SAT or WEDMust-haveSkillsMainframe OperationsLPARWorkload AutomationMainframe Batch ProcessingCICSDB2Mainframe MaintenanceSLA MonitoringIncident ManagementMandatory Skills Description2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree.Minimum 2+ years of experience supporting w

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Third Party, Contract

$28 - $30

Integrations Engineer II (API)

Remote

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9d ago

Job Title: Integrations Engineer II (API) Responsibilities Design, develop, test, and support API-based integrations with customers and vendors, including REST and SOAP web services. Gather and translate business and technical requirements from customers, vendors, and internal teams into working integration solutions. Build and maintain authentication, authorization, and data mapping logic for inbound and outbound API connections (e.g., OAuth, API keys, tokens). Monitor integration performance

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Full-time

$120000

IT Infrastructure & Operations Manager (IT Policy & Planning - Senior Manager)

Remote or Olympia, Washington

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Today

Salary : $115,008.00 - $154,656.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-0831-07073 Department: Liquor and Cannabis Board Division: Information Technology Services Opening Date: 08/27/2026 Description WSLCB Vision Safe communities for Washington State Mission Promote public safety, public health and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws This rec

Full-time

USD 115,008.00 - 154,656.00 per year

Category Manager, IT

Remote

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6d ago

The IT Category Manager has both IT and Supply Management (SM) experience with skills required to find, engage, compete, and contract with service providers in the US and across the globe to meet a variety of demands. The Category Manager will have significant experience in supply management or IT business office roles, demonstrating expertise, the ability to manage IT suppliers, business clients, internal partners, and activities independently. Responsibilities The IT Category Manager will hav

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Contract

70 - 75

ServiceNow Admin

Remote or Chicago, Illinois

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17d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

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Contract, Third Party

Depends on Experience

IT Manager - Support

Remote or Miami, Florida

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Yesterday

RESPONSIBILITIES: Kforce's client in Miami, FL is seeking an IT Support Operations Manager. Summary: We're seeking an experienced IT Support Operations Manager to lead a nationally distributed support organization. This role combines IT service management, operational leadership, analytics, and process improvement. Key Responsibilities: * Lead and support a distributed IT support organization * Analyze ITSM/ticketing data, trends, and service metrics * Identify operational gaps and develop pol

Full-time

$90,000 - $100,000 annually

It service management jobs in Massachusetts, USA