itsm Jobs

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ITSM Consultant

Aptino

•

Denver, Colorado, USA

Third Party, Contract

Key Responsibilities:Develop and execute a comprehensive ITSM strategy aligned with organizational goals and service delivery objectives. Evaluate, select, and lead the implementation and optimization of ITSM tools, such as ServiceNow. Design and establish robust ITSM processes, including Incident Management, Change Management, Service Request Management, and Configuration Management. Monitor service performance using performance analytics and drive improvements based on data-driven insights. Co
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Posted 1 day ago

Data Access Management (Securiti.ai, ITSM, IAM, Compliance)

VDart, Inc.

•

Toronto, Ontario, Canada

Third Party, Contract

Job Title: Data Access Management (Securiti.ai, ITSM, IAM, Compliance) Location: Toronto, ON (Hybrid) Duration/Term: Long-Term Contract Job Summary: We are seeking a Data Access Operations Analyst to support the Data Access Management (DAM) program, which provides data discovery, classification, ownership, and access management capabilities across enterprise environments. This role will focus on maintaining DAM services, remediating data access issues, and serving as the first line of contact
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Posted 1 day ago

ITSM Lead

Ztek Consulting

•

Atlanta, Georgia, USA

Full-time

Job Role: ITSM Lead Location: Atlanta, GA Job Description: Must Have Technical/Functional Skills ITIL Strong Knowledge and Hands-on experienceStrong understanding of ITSM principles and best practices, including ITIL framework.Experience with ITSM tools and platforms (e.g., ServiceNow).Excellent communication, interpersonal, and problem-solving skills.Ability to lead, mentor, and motivate teams.Strong analytical and data analysis skills.Bachelor's degree in computer science, information technol
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Posted 12 hours ago

Senior Manager - ITSM Data and Analytics

Marriott International

•

Bethesda, Maryland, USA

Full-time

Job Description Job Summary The Senior Manager of ITSM Data and Analytics is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position will be a pivotal role in the IT Service Management Team. Your work will support the evolution of how we develop and deliver technology by establishing an enterprise data model supporting data driving discussions sha
Posted 12 days ago | Updated 8 hours ago

ITSM Lead

Swanktek

•

Chicago, Illinois, USA

Full-time

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frameworks and best practices.Excellent analytical, problem-solving, and decision-making skills.Effective communication and interpersonal skills.Ability to work collaboratively with cross-functional teams.Proficiency in using ITSM tools and software.
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Posted 14 hours ago

Helix ITSM Developer - Remedy

Voto Consulting LLC

•

Remote

Contract

Title- Helix ITSM Developer- Remedy Location- Remote Duration- 6+ Months Job Summary: We are seeking an experienced Helix ITSM Developer with a strong background in application development, testing, data migration, and Kafka connector setup within BMC Helix environments. The ideal candidate will be proficient in AR System Development, CMDB and Foundation Data Management, Oracle SQL/PLSQL, and have experience working in Kubernetes clusters. This role requires hands-on experience in setting up and
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Posted 11 hours ago

ServiceNow Architect- 15+ years in ITSM implementation and architecture

Innovative IT Solutions Inc

•

Alpharetta, Georgia, USA

Third Party, Contract

Role Overview: The ServiceNow Solution Architect will design the overall architecture and ensure alignment with the customer s business processes and technical requirements. This role includes governance and technical oversight of the implementation. Responsibilities: Understand business needs, define ITSM processes (Incident, Problem, Change, etc.), and map them to ServiceNow capabilities.Create and own the ServiceNow architecture design.Provide guidance on best practices, scalability, and exte
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Posted 22 days ago

ITSM Process Management Analyst

Randstad Digital

•

Grand Rapids, Michigan, USA

Full-time

job summary: Our West Michigan Client is seeking an ITSM Process Management Contractor to support the development, maturity, and implementation of IT Knowledge Management using ServiceNow ITSM. The ideal candidate will collaborate with stakeholders, optimize knowledge processes, and enhance accessibility across our IT organization. This is a hybrid role onsite Mon, Tues, Wed. location: Grand Rapids, Michigan job type: Contract salary: $30 - 40 per hour work hours: 8am to 5pm education: Ba
Posted 8 days ago | Updated 1 hour ago

Sr Production Support Engineer with ITSM, API, SQL (Day 1 onsite)

M3BI, LLC.

•

Phoenix, Arizona, USA

Contract, Third Party

Key Responsibilities: IT Service Management (ITSM): Implement and manage ITSM processes to ensure efficient and effective service delivery. Production Support: Provide comprehensive production support for banking applications, ensuring minimal downtime and quick resolution of issues. API Technology Stack: Monitor and support APIs, ensuring they are functioning correctly and efficiently, troubleshooting any issues that arise. Batch File Processing: Manage and support batch file processing, ensuri
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Posted 8 days ago | Updated 7 days ago

Platform Management Specialist / ITSM

VentureSoft Global

•

Troy, Michigan, USA

Contract, Third Party

JD: We are currently seeking an experienced Platform Management Specialist to join our team. This role is ideal for someone with a strong background in Broadcom Spectrum administration, network monitoring, and platform integration within enterprise environments. Position: Platform Management SpecialistLocation: [Insert location or specify if remote]Experience: 5+ years in network monitoring & platform managementIndustry: [Include if relevant e.g., Banking/Financial Services preferred] Job Summar
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Posted 2 days ago

ITSM Change Manager

Randstad Digital

•

Texas, USA

Contract

job summary: Location: Westlake TX, Merrimck NH or Smithfield RI Required Skills Outstanding verbal and written communication skillsMust have full grasp of the ITIL ITSM practice to support the day-to-day operations location: Roanoke, Texas job type: Contract salary: $59 - 60 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Working knowledge of both development and operations, including coding, infrastructure management, system administration, and DevOpsWorking knowl
Posted 7 hours ago | Updated 1 hour ago

Service Manager - Onsite-Phoenix, AZ. Must have E-Commerce Domain experience, Frontend UI experience, Operation experience/ITSM Methadologies

Keylent

•

Phoenix, Arizona, USA

Contract, Third Party

Job Summary Cognizant is looking for Technical Service Manager. The Technical Service Manager will be responsible for overseeing the technical support and service delivery for our clients. This role requires a deep understanding of IT service management, excellent communication skills, and the ability to manage multiple integrated applications. The Technical Service Manager will also be responsible for daily client meetings, including in-person stand-ups and Monthly Service Review (MSR) presenta
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Posted 16 hours ago

Production Support Engineer ITSM & Banking

SolutionIT, Inc.

•

Phoenix, Arizona, USA

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Production Support Engineer ITSM & Banking for one of its clients in Phoenix AZ Job Title: Production Support Engineer ITSM & Banking Summary: Implement and manage ITSM processes to ensure efficient and effective service delivery. Provide comprehensive production support for banking applications, ensuring minimal downtime and quick resolution of issues. Monitor and support APIs, ensuring they are functioning correctly and efficiently, troubleshooting any issue
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Posted 7 days ago | Updated moments ago

ITSM Product Manager

Randstad Digital

•

Grand Rapids, Michigan, USA

Full-time

job summary: We are seeking a Product Owner to support our ITSM processes while driving the execution of work tracked in ServiceNow's SAFe module. The ideal candidate will collaborate with stakeholders, manage the product backlog, and guide the delivery of value across our IT organization. This is a hybrid role with 3 days in the office. location: Grand Rapids, Michigan job type: Contract salary: $49 - 50 per hour work hours: 8am to 5pm education: Bachelors responsibilities: The ideal ca
Posted 21 days ago | Updated 2 hours ago

Senior ServiceNow Developer (Multi-domain / ITSM)

Jobot

•

Raleigh, North Carolina, USA

Full-time

Excellent opportunity to join one of the fastest growing enterprise management service providers in the Southeast! This Jobot Job is hosted by: Craig Rosecrans Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $190,000 per year A bit about us: We are currently seeking a dynamic and innovative ServiceNow Developer to join our team. This is a permanent position within our Tech Services industry that requires a candidate who is experi
Posted 3 days ago | Updated 4 hours ago

ITSM Change and Release Manager

ITECS

•

Chicago, Illinois, USA

Third Party

Position: ITSM Change and Release Manager Location: Chicago, IL OR Dallas, TX (Need Onsite day 1, hybrid 3 days from office). Local candidates either in Dallas/TX or Chicago/IL are preferred. Job Description: We are seeking an experienced ITSM Change and Release Manager with a strong background in the banking or financial services sector. The ideal candidate will be responsible for overseeing the change and release management processes, ensuring that all changes to IT services are conducted
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Posted 12 days ago | Updated 15 hours ago

Senior ServiceNow Developer (Multi-domain / ITSM)

Jobot

•

Cary, North Carolina, USA

Full-time

Excellent opportunity to join one of the fastest growing enterprise management service providers in the Southeast! This Jobot Job is hosted by: Craig Rosecrans Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $190,000 per year A bit about us: We are currently seeking a dynamic and innovative ServiceNow Developer to join our team. This is a permanent position within our Tech Services industry that requires a candidate who is experi
Posted 3 days ago | Updated 4 hours ago

ServiceNow ITSM Consultant

Srimatrix Inc.

•

Santa Clara, California, USA

Third Party, Contract

Job Title: ServiceNow ITSM Consultant Job Location: Santa Clara, CA (Face to Face Interview), LOCAL PREFFERED** Work Schedule: Onsite Duration: 6 plus months Seeking a skilled and motivated ServiceNow ITSM Consultant to join our team. This role will be crucial in leveraging our existing ServiceNow platform to enhance our IT service management capabilities and improve employee experience. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and the ability to implement
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Posted 27 days ago | Updated 27 days ago

ServiceNow Developer (ITSM)

STAND 8

•

South Pasadena, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Are you an expert ServiceNow Developer and want to truly make a positive impact? Our technology solutions team is seeking a ServiceNow Developer to join our team. The ServiceNow Developer will be the technical subject matter expert responsible for the design, development, administration, an
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Posted 6 days ago | Updated moments ago

ITSM Lead

GLOBAL IT CON LLC

•

Chicago, Illinois, USA

Full-time

Role:- ITSM/ITIL Lead Location: Chicago, IL or Princeton, NJ ( Hybrid ) 3 days Onsite 2 days Remote Duration: Full-time Keywords: ITIL, Lead, ITSM, Change management, Incident management NOTE: Candidate should have lead or managerial experience Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.ITIL Foundation Certification is required; advanced ITIL certifications are preferred.Experience in supporting ITIL processes in a medium to
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Posted 28 days ago | Updated 1 day ago