Knowledge of it service management jobs in remote

IT Product Manager (Strong knowledge of change management principles)

White Plains, New York

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Today

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Product Manager. The particulars of the position are as follows. NOTE: ? Hybrid work, 3 days per week onsite. (White Plains, NY 10601). ? Only Local candidates preferred. ? Strong knowledge of Change Management principles (demonstrated in the resume). Project Overview: The IT Product Manager will work in close collaboration with Business Stakeholders, to guide the development and implementat

Contract, Third Party

DOE

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

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Full-time

USD 93750-125000

Technical Support Analyst (Onsite)

Petersburg, Virginia

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10d ago

Job Title Technical Support Analyst (Onsite) Location Petersburg, VA Duration 3 Months Pay Rate $40/hr on W2 / 1099 all inclusive Interview Type In Person Only Note This is a 3 day per week role for a total of 24 hours per week for three months and then the position will be transitioned to a permanent Wage (part-time) position but still at 24 hours per week. Job Description Assessing, maintaining, supporting districts technology: including hardware, software, systems, upcoming techn

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Contract, Third Party

Depends on Experience

IT Analyst

Merrifield, Virginia

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25d ago

Title: IT Analyst Location: Merrifield, VA Employment Type: Contract Compensation: Pay Range:$64.00-$69.00 Per Hr Description This position is a hybrid role based in the Merrifield, VA area, requiring three days onsite per week. The role is a contract position available on both W2 and C2C terms. The successful candidate will manage software assets and optimize processes using a leading IT service management platform. Responsibilities include overseeing software lifecycle processes and improvi

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Third Party, Contract

$64 - $69

Senior Specialist, IT Service Delivery Management

San Diego, California

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Today

Kratos is looking for a Senior Specialist, IT Service Delivery Management for their corporate office in San Diego, California. This position has a hybrid work schedule, a combination of onsite and remote work. Kratos Defense & Security Solutions, Inc. (NASDAQ:KTOS) develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. At Kratos, we encourage an entrepreneurial spirit balanced

Full-time

USD 125,000.00 - 130,000.00 per year

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Manager, IT Service Management Office (Hybrid Schedule)

Berlin, Connecticut

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Today

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Our Team: We have an exciting leadership role to join our IT Service Management Office. The Manager of the IT Service Management Office (SMO) and ServiceNow Platform is responsible for leading the organization's IT service management strategy, governance, and operations. This role ove

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Service Management (ITSM) Platform Developer/Administrator

Cleveland, Ohio

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Today

Job Description #LI-AM1 #LI-Hybrid Responsibilities We are seeking an ITSM Platform Developer / Administrator to serve as a key technical resource within IT Operations. This role is responsible for designing, configuring, and continuously improving our Freshservice ITSM platform to enable scalable, ITIL-aligned service management. This role will expand into IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management (CMDB), helping establish foundational capabil

Full-time

10037 - Sr. Manager, IT Service Management

Irvine, California

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Today

10037 - Sr. Manager, IT Service Management Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll dr

Full-time

USD 175,000.00 - 190,000.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

IT Service Manager

Manhattan, Kansas

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5d ago

IT Service Manager (Incident & Problem Management) Location: New York, NY Industry: Financial Services / Trading Technology We are partnering with a leading investment management firm seeking an experienced IT Service Manager to join its technology organization. This individual will play a critical role in strengthening and evolving the firm's IT Service Management (ITSM) function, helping ensure the reliability of business-critical services within a fast-paced trading environment. Working clos

Full-time

Manager, IT Service Desk & Field Services

Clarendon Hills, Illinois

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Today

Our client is seeking a IT Service Desk & Field Services Manager who will be responsible for leading and overseeing onsite IT Desktop Support Analysts who provide hands-on technology and IT Service Management (ITSM) support across corporate, manufacturing, and warehouse environments. This role ensures reliable, secure, and consistent IT operations across multiple locations by managing daily support activities, incident and request management processes, coordinating travel-based site coverage, an

Full-time, Third Party

90,000 - 115,000

Manager - IT Service Desk / End User

Rosemont, Illinois

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11d ago

NO SPONSORSHIP - NO OPT (Contract To Hire) - IT Service Desk Manager BILL RATE: $50.00-$60.00/HOUR c2c END SALARY: $100k - $110k DURATION 6 MONTHS on contract Looking for a manager you will manage 650 end users and 3 people - desktop, laptops, iphones, ipads, windows. This is a hands on role. You will strategize, plan, hire-fire. All about service management. Ability to travel up to 15% as needed, they need to modernize Leadership of the service desk team supporting US domestic, Mexico, an

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Full-time

$100,000 - $110,000

Information Technology - Manager IT Service Delivery 130-5010

Tulsa, Oklahoma

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Today

JOB SUMMARY: The Manager, IT Service Delivery is responsible for leading frontline and advanced technical support operations, establishing and managing a dedicated service delivery model that enables timely resolution of operational support needs. This role oversees the performance, training, SLA/queue management, and the escalation path between the Service Delivery and Engineering teams. The position is accountable for expanding Service Delivery ownership of application support, data modificat

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Infrastructure Analyst

East Moline, Illinois

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10d ago

Payrate: $23.65 - $23.65/hr. Summary: This position is primarily responsible for application support within a hybrid work environment, requiring four days in the office each week. Candidates must have proven experience in application support and will not be considered if they only have basic infrastructure, networking, or desktop support experience. Responsibilities:Provide application support, including issue analysis and resolution within defined processes.Work in a service desk, application

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Contract

$23.65 - $23.65

IT Assurance Manager

The Woodlands, Texas

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3d ago

Title: IT AssuranceManager Location: The Woodlands (onsite daily) Direct Hire Summary We are seeking an experienced, hands-on Manager to lead IT Audit, IT SOX, and IT Risk initiatives for a rapidly growing, publicly traded construction client in The Woodlands. Reporting to the Director of Assurance, this individual will serve as a working leader responsible for assessing technology risks, evaluating IT controls, supporting the SOX compliance program, and strengthening the organizations overall

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Full-time

$120000

.IT MANAGER III.INFO TECH SERVICES

Dallas, Texas

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Today

Job Description Serves as senior-level management responsible for overseeing large, complex IT functions and managing multiple cross-functional teams within an assigned IT area such as Applications, Infrastructure, Network, Servers, Databases, Data, Cloud, or Security. Ensures the efficient operation of IT services, drives strategic initiatives, optimizes resource allocation, and enforces governance and compliance standards. Acts as a key leader in shaping IT direction, fostering innovation, an

Full-time