Austin, Texas
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Title: Sr. Product Data Analyst Location: Austin, TX (Hybrid) / Remote Duration: 12 Months + Type: Contract Role Summary: The Senior Product Analyst is responsible for measuring and analyzing how effectively customer service tools and AI-driven automation features support both agents and customers. This role combines analytical rigor with a product mindset. The scope includes evaluating the productivity impact of existing systems, quantifying the value of new features, and identifying opportuni
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