Concord, North Carolina
•
Today
Key Responsibilities: Provide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and requests within SLA in a pressurized environment. Build, configure and troubleshoot Install "Gold" image on customer PC and laptop applications and hardware components. Ensure tickets are updated on a daily basis. Support meeting room environments and video conferencing. Support printers, scanners, and other p
Full-time













