Problem management jobs in aurora, il

Aurora, Illinois

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3d ago

L2 Desktop Support EngineerAurora, IL|6 - 10 yearsof experience||Princeton, IN||Liberty, NCJob DescriptionMust Have Technical/Functional Skills Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability

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Full-time

50,000 - 60,000

Director IT Applications

Elgin, Illinois

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Today

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insuranc

Full-time

IT Application Support Specialist

Remote

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Today

Full Time Position: Monday thru Friday (9AM - 6PM EST) With on call support. Salary Range $70,000 - $80,000 Annually Job Summary: Provide frontline and advanced application support for doctor related imaging and application issues and related imaging ecosystem. Responsibilities include incident triage, user enablement, basic configuration changes, workflow troubleshooting, and coordinating with administrators, radiology staff, networking/storage teams, and vendors to ensure high availability

Full-time

USD 70,000.00 per year

Senior Data Systems Analyst

Downers Grove, Illinois

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Today

Location(s) Alpharetta, Georgia, Chicago, Illinois, Cincinnati, Ohio, Dallas, Texas, Des Moines, Iowa, Jacksonville, Florida, P&C-Butterfield Road-Downers Grove-IL-AAC Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a

Full-time

USD 89,000.00 - 148,100.00 per year

Application Support / Operations Engineer

Remote or San Antonio, Texas

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Today

Job Family: IT Architecture/Cloud Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: Provide Tier 2 and Tier 3 application support for mission-critical applications.Support incident management, problem management, and change implementation activities.Monitor application health, availability, and performance.Coordinate deployment support activities with development and cloud engineering teams.Document root causes, operational procedures, and support

Full-time

USD 70,000.00 - 116,000.00 per year

Veeva CRM Lead REMOTE

Remote

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Today

an experienced Veeva CRM Lead to provide technical leadership for Veeva CRM and Salesforce-based implementations. experience with Veeva CRM solutions, technical architecture, and application development. Strong expertise in Salesforce Apex, Salesforce Configuration, Veeva Vault SDK, and Veeva Vault Platform. Hands-on experience with Veeva Approved Email, Network, OpenData, Align, Engage, or Events Management. Experience managing large-scale Salesforce/Veeva implementations across the full SDLC.

Contract

Depends on Experience

Analyst Associate - Remote

Remote or Richfield, Minnesota

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Today

Genesis10 is currently seeking an Analyst Associate - Remote position with a Leading Consumer Electronics Retailer located in Richfield, MN. This is an 8+ month contract opportunity. This position is 100% remote. Compensation: $18.00 - $22.00 per hour, W2, based on experience Shift: 1:00 - 9:30 PM, Monday through Friday Position Overview: This role involves providing technical support to end-users on various hardware, software, network, and peripheral issues. The associate will be responsible f

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Full-time

Compensation information provided in the description

Analyst Associate - Remote

Remote or Richfield, Minnesota

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Today

Genesis10 is currently seeking an Analyst Associate - Remote position with a Leading Consumer Electronics Retailer located in Richfield, MN. This is an 3+ month contract opportunity. This position is 100% remote. Compensation: $18.00 - $22.00 per hour, W2, based on qualifications Shift: 10:00am - 6:30 PM CST, Monday through Friday Position Overview: This role involves providing technical support to end-users on various hardware, software, network, and peripheral issues. The associate will be re

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Full-time

Compensation information provided in the description

ZOS Network Consultant

Remote or New York, New York

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Today

Req ID: 384446 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ZOS Network Consultant to join our team in New York, Remote, New York (US-NY), United States (US). Job Description In this role you will be joining a team of technical professionals supporting a large-scale z/OS systems platform. This position requires an

Full-time

USD 125,000.00 - 156,000.00 per year

ServiceNow Administrator

Remote

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Today

Description & Requirements Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are

Full-time

USD 80,000.00 per year

Network Security Engineer II

Remote

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Today

As a Rackspace Network Security Engineer II, you'll be a key element within our support infrastructure team and expected to provide a high level of technical support to our customers. You'll own complex customer issues and keep our customers updated through every step of the process. You'll be supporting many elements of the RackspaceCloud product portfolio. You'll create and maintain customer loyalty by providing a fanatical experience above and beyond customer expectations. Work Location: If

Full-time

USD 71,997.00 per year

Systems Administrator, Lead

Remote

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Today

The Continuity Manager leads the development, implementation, and ongoing enhancement of business continuity (BC) and IT disaster recovery (ITDR) capabilities that ensure critical federal operations can withstand, adapt to, and rapidly recover from disruptions. This role conducts business impact analyses and risk assessments to identify priority services, recovery objectives, dependencies, and resiliency gaps across applications, infrastructure, facilities, and vendor-supported services. Working

Full-time

Business Development Director - Design & Engineering Services

Remote

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Today

Req ID: 138143 Remote Position: Yes Region: Americas Country: USA Summary Celestica is dedicated to delivering end-to-end product lifecycle solutions to drive our customers' success. Our growing Advanced Technology Solutions (ATS) organization focuses on applying Celestica's advanced capabilities, knowledgeable people and innovative tools to enable companies in each of our market segments with highly complex, mission critical applications to improve their competitive advantage. We are curren

Full-time

USD 147,000.00 - 175,000.00 per year

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Senior Manager, Infrastructure Operations

Remote or Florida

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Today

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - dri

Full-time

Manager IT Infrastructure

Remote or Indianapolis, Indiana

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Today

Overview We have an exciting opportunity for a Manager of IT Infrastructure to join our team! The Manager of IT Infrastructure provides tactical leadership and 24x7x365 accountability for the organization's hybrid technology environment, including multiple physical datacenters and public cloud regions. This position offers a flexible hybrid work schedule, with work performed in the office a minimum of 2-3 days a week and as needed. This role oversees a high-performing team responsible for the

Full-time

USD 120,500.00 per year

Client Readiness

Remote

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30+d ago

Client Experience Migration Technical Support Representative The Client Experience Migration Technical Support Representative ensures the delivery of superior customer service by providing timely and efficient resolution of technical issues related to the Fiserv data center consolidation/migrations. This role involves troubleshooting, gathering details and screenshots, analyzing, and resolving escalated issues from clients and internal teams, thereby ensuring continuous client satisfaction. The

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Full-time

$60,000 - $80,000

Lead Support Analyst

Remote or Almont, Colorado

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Today

Description: Remote Our client seeks a Lead Support Analyst to oversee support, stability, and performance of mission-critical scheduling applications across global media operations. The role leads a team of Application Support Analysts, coordinates cross-regional triage, drives incident, problem, and change management aligned to ITIL, and partners with IT, business stakeholders, and vendors to maintain reliability and deliver continuous improvement. The scope includes on-call rotation, off-ho

Contract

Site Reliability Engineer/L3 Support

Remote or New York, New York

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Today

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Site Reliability Engineer (SRE) / L3 Support Engineer REMOTE Getting to know us: As a leading financial services and

Full-time

USD 110,000.00 per year

Problem management jobs in Aurora, IL, USA