safari jobs

Help Desk Specialist II Responsibilities: Provide Tier 1 and 2 helpdesk support; maintain and resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, etc.Provide on-site customer support and training.Assist customers with and resolve routine application questions over the telephone.Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff.R