Charlotte, North Carolina
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Today
Description Deliver Tier 1 and Tier 2 support for Windows 10/11 desktops, laptops, and related hardware/software.Manage user identities, access, and licensing in Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint).Monitor and respond to helpdesk requests promptly, ensuring efficient resolution and positive user experiences.Prepare and roll out new Windows devices, including imaging, software deployment, and user configuration.Maintain accurate technical documentation and knowledge base
Easy Apply
Full-time