Service design jobs in remote

Chicago, Illinois

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Today

Job Title : Service Design Analyst - ServiceNow ITSM Location : Chicago, IL (flexible for Remote) Client: TCS Rate: $95/hr on W2 Positions: 2 JD: Job Title: Service Design Analyst ROLE_DESCRIPTION "ServiceNow Workflow Design and Optimization Analyze Business Requirements: Partner with service owners to understand their service delivery processes, pain points, and customer service objectives, translating needs into clear, actionable ServiceNow workflow requirements. Design User-Centric Wor

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Full-time, Part-time, Contract, Third Party

IT Service Design Lead

Huntsville, Alabama

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Today

Description Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services (ACSS) contract and currently has an opening for an IT Service Design Lead. This position focuses on adoption of customer-focused service management and will coordinate across multiple areas of the program including cloud engineering, operations and maintenance, and customer support. This is an exciting opportunity to use your experience to modernize a leading, global-scale multi-cloud environment

Full-time

USD 131,300.00 - 237,350.00 per year

Service Design Lead, U.S. Based Contact Center

West Bend, Wisconsin

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Today

Job Category: Contact Center Requisition Number: USBAS002039 Description Service Design Lead Join an award-winning, mission-driven team at Delta Defense - one of Newsweek's Top 100 America's Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at Are you passionate about designing service experiences that empower em

Full-time

USD 78,000.00 - 97,000.00 per year

Service Designer, Experience Design, Strategy & Standards

New York, New York

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Today

Join a fast-moving Experience Design team focused on scaling service design and journey mapping across the enterprise. This role is ideal for a hands-on Service Designer who enjoys creating high-quality journey artifacts, improving how work gets done, and partnering with stakeholders in a complex, regulated environment. Responsibilities Facilitate discovery sessions to uncover the people, systems, tools, and processes involved in end-to-end journeys Organize research findings, stakeholder inpu

Full-time

USD 23.00 - 53.00 per hour

Service Design Vice President

Columbus, Ohio

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11d ago

Job Description Join JPMorganChase Corporate Technology at a moment when service design, systems thinking, and AI are reshaping how work gets done. In support of Corporate Responsibility and Morgan Health, this role offers a rare opportunity to influence mission-driven outcomes while modernizing the end-to-end employee experiences that enable them. As a Service Design Vice President in Corporate Technology, supporting Corporate Responsibility and Morgan Health, you will play a pivotal role in s

Full-time

Network Service Design Manager

Baltimore, Maryland

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Today

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Service Design Manager to join our team in Baltimore, Maryland (US-MD), United States (US). NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinkin

Full-time

USD 115,000.00 - 190,000.00 per year

Sr. Service & Process Designer

Hybrid in Sacramento, California

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3d ago

Introduction:We are seeking a Senior Service & Process Designer for a Hybrid position with our Sacramento, California client who will be responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams to redesign business processes, optimize service delivery, and develop

Contract, Third Party

Depends on Experience

Lead Product Experience Strategist

Charlotte, North Carolina

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Today

Location: Charlotte, NC (3 days onsite) LOCALS ONLY Rate: $45/hr Need local to Charlotte consultants We're looking for someone who thrives in ambiguity, enjoys understanding how work really happens, and can turn operational complexity into confident product decisions. Success is measured by the quality of decisions influenced before engineering begins not by research reports or design deliverables. The Opportunity Establish and scale Product Discovery as a core capability. Working alongside P

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Full-time, Part-time, Contract, Third Party

Lead Product Experience Strategist

Charlotte, North Carolina

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Today

Lead Product Experience Strategist Location: Charlotte, NC (3 days onsite) Open for non-locals who can relocate We're looking for someone who thrives in ambiguity, enjoys understanding how work really happens, and can turn operational complexity into confident product decisions. Success is measured by the quality of decisions influenced before engineering begins-not by research reports or design deliverables. The Opportunity Establish and scale Product Discovery as a core capability. Working

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Third Party, Contract

UX Designer

Baltimore, Maryland

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3d ago

Title : Role -UX Designer Location : 40% onsite role in Baltimore MD Rate: Keep it competitive Position Description: Bring best practices in human centered design to support initiatives across the state to holistically improve users end-to-end experiences with state services. Be a champion for user needs and guide designers, researchers, content strategists as well as technical teams on projects with state agencies. Engage with stakeholders across organizations in order to build customer under

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Contract

50 - 60

Lead Product Experience Strategist

Hybrid in Charlotte, North Carolina

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6d ago

Title:Lead Product Experience Strategist Location: Hybrid - Charlotte, NC (3x/week) Duration: 1 Year Contract to FTE Hire Compensation: $65-74/HR w2 Work Requirements: , Holders Help our client build the right products before they build them. Develop technology that supports complex operational environments across healthcare and workplace services. We''re looking for someone who thrives in ambiguity, enjoys understanding how work really happens, and can turn operational complexity into confiden

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Contract

$65 - $74

User Experience Designer / UX Designer - Inperson Interview and Onsite in Maryland

Baltimore, Maryland

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13d ago

The User Experience Designer is responsible for understanding user needs and improving the user experience for solutions and applications. They work closely with Business Analysts, System Analysts, and technical team members to create user interfaces that are intuitive, aesthetically pleasing, and aligned with user workflows. The UX Designer will: Participate in team meetings and collaborative planning sessions Work with Business Subject Matter Experts (SMEs), Business Analysts, and System A

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Contract, Third Party

Depends on Experience

User Experience Designer / UX Designer - Inperson Interview and Onsite in Maryland

Baltimore, Maryland

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13d ago

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Contract, Third Party

Depends on Experience

AWS Connect Solutions Engineer

Hybrid in Dallas, Texas

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6d ago

Looking for candidates with good experience as IVR / Contact Center Engineer. Required skills: Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User Message & Amazon Dynamo DB Nice to have skills: Service design with developer background and quick learning ability. Experience with AWS customer engagement tools (Connect, Lex, etc.).Configure contact flows and build reports in AWS Connect. Integrate AWS Connect IVR with platforms using APIs and AWS services (Lambda, DynamoDB, S3, etc.).

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Contract

$55 - $60

Service Designer

Plano, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is looking for a Service Designer in Plano, TX. Summary: The client is looking for a Service Designer with experience specific to service design, experience mapping, insight translation, and visualization to communicate complex ideas; UX/UI design experience is not relevant. The client is seeking a Service Designer to help teams understand end-to-end consumer and employee experiences across channels, products, systems, and lines of business. Working i

Contract

$35 - $41 hourly

Service Designer / Contract / Hybrid / Mountain View & San Diego

San Diego, California

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Today

Our client, a leader in financial tax software, is looking to hire a Service Designer. This is a hybrid role, onsite 3x per week, that is open to candidates local to San Diego, CA or Mountain View, CA. *This job is a 6-month W2 contract role with benefits & paid holidays!* As a Service Designer, you will own critical Customer Experience initiatives with high visibility to leadership, seeking to achieve conversion, quality, and efficiency for financial services products. What You'll Be Doing Ow

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Contract

$60 - $68

Layout Engineer

Lenexa, Kansas

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Today

Layout Engineer About Concrete Strategies Concrete Strategies is the nation's leading full-service, design-build, turnkey concrete contractor. The firm has an unparalleled track record in architectural site cast concrete, structural concrete, flatwork, tilt-up and all types of self-perform concrete construction for commercial and industrial projects. Concrete Strategies employs over 1,000 field and office personnel and completes over $500 million in revenue annually performing work across the

Full-time

USD 75,000.00 - 85,000.00 per year

Layout Engineer - Traveler

Santa Teresa, New Mexico

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Today

Layout Engineer Concrete Strategies is the nation's leading full-service, design-build, turnkey concrete contractor. The firm has an unparalleled track record in architectural site cast concrete, structural concrete, flatwork, tilt-up and all types of self-perform concrete construction for commercial and industrial projects. Concrete Strategies employs over 1,000 field and office personnel and completes over $500 million in revenue annually performing work across the United States. As we continu

Full-time

USD 75,000.00 - 95,000.00 per year

Product Designer, Principal Associate

New York, New York

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Today

Product Designer, Principal Associate We?re currently seeking a Product Designer to join our Experience Design team. We?re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers? digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in

Full-time

Product Designer, Principal Associate

Richmond, Virginia

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Today

Full-time