service desk analyst Jobs in los angeles, ca

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Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

W. W. Norton & Company, Inc.

Remote

Full-time

W.W. Norton is seeking a Service Desk Analyst to join its remote Service Desk team. The Service Desk Analyst is responsible for supporting the end users of our digital products. The Service Desk Analyst resolves product related issues while demonstrating expertise in customer service and technical knowledge as well as testing new products before they are released to market. This position reports to the Service Desk Supervisor. Essential Job Responsibilities Include: Provide support to our end us

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

IT Service Desk, Desktop Support Technician / Analyst

Intelliswift Software Inc

Burbank, California, USA

Contract

IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a contract position. This position pays up to $25 W-2. What you will be doing: - Remote, helpdesk and desktop support for all issues hardware, software, application, and imaging - Remote, helpdesk support through VPN - Supporting Windows 10 and O365 environment - PC Imaging using SCCM - Support using Active Directory Azu

Service Desk Agent II

Randstad Digital

Los Angeles, California, USA

Full-time

job summary: MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS per schedule The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software. This position is also responsible for supporting the end user community at the clinic l

Service Desk Agent

Judge Group, Inc.

Los Angeles, California, USA

Full-time

Location: Los Angeles, CA Salary: $29.00 USD Hourly - $34.00 USD Hourly Description: Our client is currently seeking a Service Desk Agent MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED. The area is a 24/7 operation and therefore candidates will need to acknowledge prior to consideration that they are aware of such and agree REMOTE OK; Local candidates. Work location: Los Angeles, CA 90032 Working Job Title: Service Desk Agent II Duration of Assignment: FTE Salary Range: $29.

Service Desk Support Engineer

Atmecs Global Inc.

Burbank, California, USA

Contract

Atmecs is looking for a strong Technical Support Engineer (Tier I) with direct client in Located in Burbank, CA (Onsite) . Immediate interviews!! Interested Candidates please send me your resumes and contact details at or call Shivakrishna.belli@ TITLE: Technical Support Engineer (Tier I)Location: Burbank, CADuration; Long term Job description:KNOWLEDGE, SKILLS & ABILITIES Strong customer service skills exuding professionalism and positivityDetail-oriented, analytical and dependable and ex

Service Desk Engineer

Atmecs Global Inc.

Burbank, California, USA

Contract

Hi, Position Title: Service Desk Engineer Location: Burbank, CA Duration: 12 Months Should have good experience on Active Directory Should have good experience on office 365 College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience ITIL 3.0 Foundation certified preferred Previous call center experience preferred Thank you Vamsi Krishna vamsi at atmecs dot com 3350 Scott Blvd Bldg 19, Santa Clara, CA 95054

Service Desk Agent (Active Directory, Technical Support)

Apidel Technologies

Los Angeles, California, USA

Contract

Service Desk Agent Work location: Los Angeles, CA 90032 24/7 support required (potential for morning, mid, or overnight work) Summary: Service Desk Agent is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology. High School Diploma is required. Minimum Exper

Technology Service Analyst

Perkins Coie

Los Angeles, California, USA

Full-time

Perkins Coie LLP is looking for a qualified, dynamic individual to take on the role of Technology Service Analyst as a member of the Service Desk team, which processes and resolves incoming user support issues and questions in a timely manner; helps perform administration and maintenance duties for the firm's systems infrastructure; and installs, moves, changes, and removes hardware and software within the local offices. This position provides an exceptional level of customer support as well as

IT Service Desk Manager

Prosum

Los Angeles, California, USA

Full-time

The Service Desk Manager will be responsible for overseeing all related operations of the support center, servicing all internal and external customers of the Hospital and Clinics. The Service Desk provides a centralized resource to answer questions, troubleshoot problems, and facilitate solutions to known issues. Methods of contacting the Service Desk include inbound phone calls, ITSM service portal, emails, and Now Virtual Agent. In collaboration with the Service Desk supervisors, the manager

Clinical Service Desk Representative (Radiology)

IDC Technologies

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting client. Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : Clinical Service Desk Representative (Radiology) Location : 100% Remote Duration : Contract position Note - Healthcare, Radiology, Service desk experience. They have experience in taking calls from Doctors/Radiologists. Job Description: Serv

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Service Desk Support II

Kforce Technology Staffing

Remote or San Antonio, Texas, USA

Contract

RESPONSIBILITIES: Kforce's client is seeking a talented Remote Service Desk Technician to join their team in San Antonio, TX. The Service Desk Support will play a critical role in providing technical support to business partners, resolving service desk issues primarily over the phone, and ensuring the smooth operation of IT systems and services. Responsibilities: * Provide remote technical support to business partners, resolving service desk issues related to hardware, software, networking, and

Service Desk Technician - Bilingual Dutch/English

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Service

IT Support Service Analyst (M-F 2PM-10PM)

Calance

Los Angeles, California, USA

Full-time

Global Technology Support Analyst About the Role The Global Technology Support Analyst I is an integral part of the Technology team. This role will be responsible for working in the Global Technology Support Center ( GTSC ) which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Glo

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Service Delivery Analyst _ 4+ years exp _ Franklin, TN - Remote

JDM Systems Consultants Inc

Remote

Contract

Service Delivery Analyst _ 4+ years exp _ Franklin, TN - Remote Job Description: Service Delivery Analyst (Level 2.5) Position Title: Service Delivery Analyst (Level 2.5) Location: Remote (must be located near Franklin, TN) Job Overview: We are seeking a skilled Service Delivery Analyst to join our client's support team at Nissan. This is a remote position, but candidates must be based near Franklin, TN, as occasional on-site visits will be required. This role involves managing support tickets,