service desk Jobs in chicago, il

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Service Desk Analyst

ITC Infotech (USA), Inc

•

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 30 days ago | Updated 30 days ago

Senior IT Service Desk Engineer

Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 13 days ago | Updated 4 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 8 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 8 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 5 days ago

Senior Technology Delivery Analyst

Interpublic Group of Companies

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Chicago, Illinois, USA

Full-time

POSITION SUMMARY: Provide day-to-day administrative functions and problem resolution related to computer hardware and peripherals, operating systems, and applications that the corporate enterprise service desk cannot resolve. The Senior Desktop Support Analyst will be the escalation point for complex issues while assisting with resolving technical problems in a mission-critical environment. ESSENTIAL FUNCTIONS: Participate in and contribute to new projects, compliance upkeep projects, upgrad
Posted 29 days ago

Software Engineer 2

Costco Wholesale Corporation

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Chicago, Illinois, USA

Full-time

Software Engineer 2 (multiple positions) JOB DESCRIPTION: Design and develop software applications and programs that support Costco Logistics warehouses and Call Centers. Evaluate and address support problems reported by customers, team members, and suppliers. Prepare detailed specifications that support functional and technical requirements. Interact with other developers, operations, Product Owners, and Business Solutions Analysts to ensure that technical solutions support business needs. Cre
Posted 31 days ago | Updated 4 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 41 days ago | Updated 4 hours ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 42 days ago | Updated 21 hours ago

Active Directory Admin

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-767537 Remote/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain, account/access management, security, ServiceNow incident management experience Location: Raleigh NC (NCDOT) Duration: 12 Months Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain orga
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Posted 5 days ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 10 days ago | Updated 4 hours ago

Active Directory Administration

Serenity Info Tech, Inc.

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Remote

Third Party, Contract

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state
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Posted 6 days ago | Updated moments ago

Senior Manager, Product

Maximus, Inc.

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Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord
Posted 16 days ago | Updated moments ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 17 days ago | Updated 4 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 27 days ago | Updated 4 hours ago

IT Support Technician - shifts available: Shift 1 Thurs-Sun; 8am-5pm Shift 2 Mon-Friday: 11:30pm -7:30am - remote but must live in the Southern CA area

Calance

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Remote or Los Angeles, California, USA

Full-time

: IT Support Technician After-Hours IT Support Technician (Tier 1 Remote) We are seeking a reliable and service-oriented After-Hours IT Support Technician to join our operations team in a Tier 1 support capacity. This role focuses on front-line troubleshooting, access requests, and timely response to IT service tickets during off-hours. As part of a broader IT operations team, you ll support users across various systems and ensure basic service continuity overnight and during weekends. Key R
Posted 29 days ago | Updated 1 hour ago

Network Operations Support Technician

TEKsystems

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Remote or West Bend, Wisconsin, USA

Full-time

Description Our client is looking for a Network Operations Technician to join their NOC team in a 2nd shift capacity. Looking for hybrid around Milwaukee, WI but also open to surrounding cities (Minneapolis, Chicago, etc.) where the candidate is willing to go onsite when needed. Can be fully remote for the right candidate, preferred Midwest. $25-33/hour for right candidate. They will be joining a few other technicians on the team and will be taking escalation calls from the service desk and al
Posted 9 days ago | Updated 6 hours ago

Systems Engineer

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Skills Active directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, security Top Skills Details Active directory,Vmware,Azure,veeam,cisco networking,Microsoft 365 Description Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure
Posted 2 hours ago

Desktop Support Specialist

TEKsystems

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Remote or Rockville, Maryland, USA

Full-time

Description Responsibilities and Job Duties -Provides direct technical support and assistance to end-users over the phone, in person and or remotely -Manages and handles all escalated tickets from Level1, identifies best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware, spyw
Posted 1 day ago | Updated 2 hours ago

Principal Network Engineer-CCIE

Robert Half

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Remote or Albuquerque, New Mexico, USA

Full-time

Description Robert Half is seeking a Principal Network Engineer- CCIE required No Visa Employment sponsorship Must be authorized to work in the United States This role is predominantly remote but may require some onsite support and client site travel as needed. The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advis
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Posted 8 days ago | Updated 1 hour ago