Service desk jobs in detroit, mi

Remote

•

Today

Position: Service Desk Agent 100% Remote Hiring: W2 Contract / Fulltime Job Description: Position Summary: Level 1 Service Desk Agent will: Provide initial support for customer requests via telephone, email, chat, or other available means of contact to the Support CenterQuickly assesses the user s issue and provides first level support for problem resolution. Document information specific to the resolution and escalates unresolved issues expeditiously to the appropriate areaRequire familiarity

Easy Apply

Full-time

Depends on Experience

Service Desk Analyst (Remote)

Remote or Tucson, Arizona

•

Today

Job Title: Service Desk AnalystJob Description The Service Desk Analyst provides first and second tier technical support to internal employees in a dynamic, fast-paced virtual call center environment. You will troubleshoot a wide range of software, hardware, and connectivity issues, deliver support via phone, chat, and Slack, and ensure a high level of customer service through clear communication, strong documentation, and timely resolution of incidents. This role requires a blend of technical e

Full-time

USD 29.00 - 29.00 per hour

IT Service Desk Technician

Livonia, Michigan

•

Today

Come work for OHM Advisors, the Community Advancement firm.With the singular mission of Advancing Communities, our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put peop

Full-time

Senior Manager, Service Desk Operations

Remote

•

Today

Job Title Senior Manager, Service Desk Operations Job Description Senior Manager, Service Desk Operations (U.S. Remote) You will lead the Service Desk Operations for North America, responsible for overseeing Service Desk Managers, Major Incident Management, and the direction of Level 1 support within a unified, ITIL-aligned support operating model. Your role: Lead day-to-day technical direction for Level 1 support operations, triage quality, and queue discipline, including direct oversight a

Full-time

USD 117,000.00 - 186,000.00 per year

Service Desk Manager

Remote

•

Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

•

30+d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

Easy Apply

Contract

$20 - $25

Help Desk/Desktop Support Analyst

Dearborn, Michigan

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience. Responsibilitie

Easy Apply

Full-time

USD 26.60 - 30.80 per hour

Help Desk/Desktop Support Analyst

Taylor, Michigan

•

Today

Description We are looking for an experienced Help Desk/Desktop Support Analyst to support daily technical operations for end users in Taylor, Michigan. This role focuses on delivering responsive desktop support, managing service requests effectively, and maintaining reliable workstation and printer performance across the environment. The ideal candidate brings strong troubleshooting ability, a customer-focused approach, and hands-on experience supporting Windows-based systems and enterprise tic

Easy Apply

Full-time

USD 60,000.00 - 65,000.00 per year

Desktop Administrator

Livonia, Michigan

•

Today

Description We are looking for a Desktop Administrator to support employees across remote and onsite locations through responsive technical assistance and dependable endpoint management. This contract opportunity with permanent potential is ideal for someone who enjoys solving user issues, maintaining device standards, and keeping desktop environments running efficiently. The role combines hands-on support with documentation, hardware coordination, and administration of core workplace technologi

Easy Apply

Full-time

USD 23.75 - 27.50 per hour

Universal Customer Service Advisor (Luxury Automotive)

Detroit, Michigan

•

Today

Customer Care Advisor (Remote After Training) $22/Hour | Warren, MI Area | Luxury Automotive Brand Are you passionate about delivering exceptional customer experiences and solving problems with confidence and empathy? We are seeking Customer Care Advisors to join a premier luxury automotive customer experience team. This is an exciting opportunity to support customers through a variety of communication channels while helping deliver a world-class ownership experience. Compensation $22.00 per

Full-time

USD 22.00 per hour

Universal Customer Service Advisor (Luxury Automotive)

Detroit, Michigan

•

Today

Full-time

USD 22.00 per hour

Universal Customer Service Advisor (Luxury Automotive)

Warren, Michigan

•

Today

Full-time

USD 22.00 per hour

Service Advisor (Luxury Automotive)

Troy, Michigan

•

Today

Full-time

USD 22.00 per hour

Clinical User Experience Analyst-# 26-19735

Remote

•

16d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Customer onboarding

Remote

•

4d ago

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

Easy Apply

Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

•

15d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

Easy Apply

Contract

Depends on Experience

IT Security Administrator

Remote

•

Yesterday

Job Title: IT Security Administrator Job ID:26-04004 Location: Remote Duration: 06 months on W2 contract Must Haves We are not looking for a seasoned veteran.1-3 years identity management experience is the ideal profileITIL certification is mandatory. Job Summary The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate

Easy Apply

Contract

$46 - $54

Service Delivery Manager IT Security Operations - Firewall, Security Tools and Vulnerability Response

Livonia, Michigan

•

Today

Employment Type: Full timeShift: Description: Oversees end-to-end service performance for this value stream, ensuring alignment to business outcomes and coordination across build and run activities. This role serves as the operational leader for Firewall administration, Pen testing, security tools, Vulnerability response and Security Orchestration, Automation and Response (SOAR) with accountability for service health, user experience, supplier performance, and operational readiness across the f

Full-time

IT EUX Junior Engineer I - Remote US Only

Remote

•

Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

Helpdesk Agent

Remote or Dayton, Ohio

•

Today

Responsibilities As a Helpdesk agent, you will be responsible for providing technical support to end-users, resolving IT issues, and maintaining the overall functionality of computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a full-time, onsite position based at our client's location in Dayton, OH. Qualifications 2+ years of experience in a Help Desk

Full-time

Service desk jobs in Detroit, MI, USA