service desk Jobs in detroit, mi

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Service Desk Analyst

ITC Infotech (USA), Inc

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I

MANAGER, SERVICE DESK

University of Washington

Seattle, Washington, USA

Full-time

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Manager, Service Desk. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW)

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

Remote or Los Angeles, California, USA

Contract, Third Party

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

O365/Endpoint Engineer (W-2 Only)

TEKsystems c/o Allegis Group

Southfield, Michigan, USA

Full-time

Top Skills' Details 1) 3-5 years of experience working with an o365 environment 2) Experience specifically supporting functionality of Exchange Online, Teams, One Drive, SharePoint, and Azure AD 3) Experience providing incident management/follow up utilizing Service Now or similar tools Description IT Team is looking to add another o365 engineer to their overall Microsoft IT Team out of Southfield, Michigan.This is a very collaborative that handles all thing o365 for the organization.They will b

Desktop support

Judge Group, Inc.

Dearborn, Michigan, USA

Full-time

Location: Dearborn, MI Description: Our client is currently seeking a Desktop support. Job Summary The Deskside Support Technician is a mid-level role responsible for performing troubleshooting, repair, and support tasks related to a wide range of end-user computing devices. This includes desktops, laptops, tablets, and printers. The ideal candidate will have at least 5 years of desktop support experience and strong proficiency with Active Directory. Responsibilities Perform basic to mode

Desktop Support Technician

Serenity Info Tech, Inc.

Remote

Contract, Third Party

Hi, Please find my direct client job requirement for your consideration. Title: Desktop Support Technician Location: Remote Duration: 12 months Client: State of CO Job Description: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues

Atlassian engineer (Remote)

K2 Partnering Solutions, Inc.

Remote

Contract

NO AGENCIES PLEASE Remote position in the US. s. Ideally this is a contract to hire role; the consultant must be open to the possibility of converting to an FTE role (if all parties are happy to convert) Remote role in the US . Must have solid experience of the Atlassian suite.Aims are to support the Atlassian tools (Jira, Confluence) and ensure they are being used efficiently .-Understand integration with tools with Jira and Confluence. -Must have experience of Atlassian API's and integration.

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Help Desk Support Spec

CVS Health

Remote or Chicago, Illinois, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

DHS HQ Desktop Support Services

SAIC

Remote

Full-time

Job ID: 2506170 Location: REMOTE WORK, DC, US Date Posted: 2025-06-03 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract. These positions will

Power BI Developer / Fabric Admin

GovCIO

Remote

Full-time

Overview GovCIO is currently seeking an experienced and proactive Power BI Developer / Fabric Admin (Remote) to manage and support the enterprise-wide Power BI environment, focusing on Power BI Service administration, Fabric platform oversight , user support across tiers, and end-to-end report lifecycle management. This role requires technical depth in Power BI tools and infrastructure, combined with effective communication and stakeholder engagement to work across the Center of Excellence (COE

Helpdesk/Web Support Specialist

Randstad - Torc

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p

ServiceNow Product Owner

Eliassen Group

Anywhere, US

Contract

Description: Our client is implementing ServiceNow for Enterprise Services to modernize and streamline their service desk. As part of this initiative, the client requires an Interim Product Owner (PO) to lead the establishment of the foundational Customer Service Management (CSM) application within ServiceNow and deliver the MVP for Risk Services in Q3/Q4. ** Remote ** Pay rate: $80-$90/hr We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits pa

Help Desk Technician

TEKsystems

Remote or Chicago, Illinois, USA

Full-time

Description On a day to day, this candidate will be providing customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50% of the time. Will escalate complex problems to Help Desk Level 3. Constellation Brands only takes about 15 tickets a day per team member. It

Manager, IT Service Management

Vaco by Highspring

Remote

Full-time

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Senior MDM Engineer

Kforce Technology Staffing

Remote or Louisville, Kentucky, USA

Contract

RESPONSIBILITIES: Kforce has a client in Louisville, KY that is seeking a Senior MDM Engineer who will support hardware, software, and cloud services and help deploy, manage, track, and audit mobile devices. The Senior MDM Engineer will operate at a Tier-3 level and is responsible for system architecture, tracking, and troubleshooting mobile devices and administering the MDM environment for LHC. This individual manages, maintains supports, troubleshoots and optimizes the mobile cloud environment

IT Service Delivery Manager

Leidos

Remote

Full-time

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions