Service desk jobs in maryland

Adelphi, Maryland

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Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Service Desk Technician

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2615508 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-08-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Team Lead

Cockeysville, Maryland

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Today

Our client is seeking a hands-on technical leader to oversee a team of approximately five IT technicians while serving as the final escalation point before issues are routed to Tier 3 Engineering. This role combines team leadership, client support, and advanced technical troubleshooting in a fast-paced Managed Services environment. The ideal candidate will have strong experience with Microsoft 365, Azure AD/Active Directory, Windows Server administration, networking, and customer support. They s

Full-time

Compensation information provided in the description

Service Desk Technician

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2614564 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-07-14 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician

Baltimore, Maryland

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Today

Trigyn's direct government client has a contract opportunity for Service Desk Technician in Baltimore, MD. NOTE: ? Onsite role (Baltimore, MD 21202). ? Only local candidates preferred. Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The consultant will install, unpack and set-up computer hardware, printer, etc. for both internal and external users. The consultant must have at minimum an Associate's degree in Inform

Contract, Third Party

DOE

Service Desk Technician

Baltimore, Maryland

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Today

DatamanUSA is looking for a Service Desk Technician for our direct client based in MD. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Service Desk Technician Location: Baltimore, MD Duration: 6 months Basic Qualifications: *) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical sup

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Full-time, Part-time, Contract, Third Party

USD 20-25

Service Desk Technician

Baltimore, Maryland

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Today

Easy Apply

Full-time, Part-time, Contract, Third Party

USD 20-25

Service Desk Technician (Onsite)

Baltimore, Maryland

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13d ago

Job Title:Service Desk Technician(Onsite) Location:Baltimore, MD Duration:12 Months Job Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The Contractor will install, unpack and set-up computer hardware, printers, etc. for both internal and external users. Candidates must have at minimum an Associates degree in Information Technology, Computer Science or a related discipline with 1-2 years of customer support and/or c

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Contract

Depends on Experience

Product Specialist - REMOTE

Remote

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Today

Job Description: Crop to Crop resumes are accepted The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications. As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to: Provide tier 1 support for Division applicationsProvide first

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Third Party, Contract

Depends on Experience

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

IT Service Desk Specialist III

Bethesda, Maryland

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Today

Who We Are Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training. Lawelawe leverages our NHO status to secure federal contracts that not only drive business success but also support our overall mission to uplift economically disadvantaged Native Hawaiian families and preserve the Native Hawaiian heritage. You Are The IT

Full-time

USD 65,000.00 - 78,000.00 per year

IT Service Desk Technical Lead (Operations)

Bethesda, Maryland

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Technical Support Services Job Qualifications: Skills: Customer Communications, Help Desk Management, ServiceNow Ticketing System Certifications: None Experience: 5 + years of related experience ship Required: No Job Description: IT Service Desk Technical Lead (Operations) GDIT is currently seeking an IT Service Desk T

Full-time

USD 81,349.00 - 103,500.00 per year

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Clinical User Experience Analyst-# 26-19735

Remote

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12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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Today

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

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11d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

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Contract

Depends on Experience

Help Desk & Application Support Specialist - 100% Remote - Long term contract(Client in Trenton, NJ)

Remote

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Today

Our direct client is looking for a Help Desk & Application Support Specialist for a 100% Remote Long term contract (Client is in Trenton, NJ). J0B DESCRIPTION: The candidate will perform technical and application support functions including, but not limited to: -- Provide tier 1 support for Division applications -- Provide first level contact for incoming service requests -- Review incoming service requests for knowledgebase solutions -- Collect information from user for service requests -- Trac

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Contract, Third Party

Depends on Experience

IT Security Administrator

Remote

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Today

Job Title: IT Security Administrator Job ID:26-04004 Location: Remote Duration: 06 months on W2 contract Must Haves We are not looking for a seasoned veteran.1-3 years identity management experience is the ideal profileITIL certification is mandatory. Job Summary The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate

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Contract

$46 - $54

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

Service desk jobs in Maryland, USA