service desk jobs in nebraska

Omaha, Nebraska

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Today

Key Details: - Location: Omaha, NE (Onsite) - Interview Process: Onsite interviews Experience Required: - 2 3 years in Service Desk / IT support - Strong troubleshooting across Windows, applications, and access issues - Experience working in a corporate IT environment - Strong communication and customer service skills Core Responsibilities: - Provide first point of contact support via phone, chat, and portal - Diagnose and resolve technical issues and service requests - Manage tickets accurate

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Full-time

$0 - $0

Clinical Service Desk Analyst- PART TIME

Ogallala, Nebraska

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Today

Job#: 3034771 Job Description: Clinical Service Desk Analyst- PART TIME Location: Remote from Nebraska Employment Type: Contract Role Overview This position provides IT Clinical Application customer support for EHR and other related clinical applications in both Acute and Ambulatory care settings. The Analyst will answer, log, and resolve customer issues via a centralized, remote call center. This role serves as a liaison between clinical staff and the Information Technology team to communic

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Full-time

USD 27.00 - 29.00 per hour

Technical Service Desk Analyst- PART TIME

Ogallala, Nebraska

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Today

Job#: 3034769 Job Description: Technical Service Desk Analyst- PART TIME Location: Remote from Nebraska Employment Type: Contract Role Overview We are seeking a skilled Service Desk Analyst to provide Level 1 and Level 2 technical support for a wide range of hardware, software, and operating systems like Windows and macOS to augment our team. This position requires individuals with strong technical troubleshooting abilities and excellent customer service skills who can integrate into our hea

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Full-time

USD 23.00 - 26.00 per hour

Service Desk Analyst

Remote

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Today

Tasks Manage Level 1 and Level 1.5 service incidents and requests from initial report through resolutionMonitor and respond to Service Desk phone calls, email queues, and auto-triggered request queuesProvide first-line technical support and customer service to end users across the enterpriseTroubleshoot and resolve issues related to password resets, Microsoft Office, Windows, and other standard desktop support mattersReceive, prioritize, document, and actively resolve end-user help requestsEscal

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Third Party, Contract

Depends on Experience

Service Desk Analyst

Remote or Deerfield, Illinois

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Today

Description We are looking for a Service Desk Analyst to support end users with timely, detail-focused technical assistance in a fast-paced manufacturing environment. This Long-term Contract position is based in Illinois and is ideal for someone who enjoys resolving issues, delivering excellent customer service, and working with users across international teams. The role focuses on troubleshooting common desktop and account-access problems while helping maintain a consistent support experience.

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Contract

USD 23.75 - 27.50 per hour

Service Desk Analyst - Level 1 and Level 1.5 service incidents

Remote

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Today

Service Desk Analyst Remote Tasks Manage Level 1 and Level 1.5 service incidents and requests from initial report through resolutionMonitor and respond to Service Desk phone calls, email queues, and auto-triggered request queuesProvide first-line technical support and customer service to end users across the enterpriseTroubleshoot and resolve issues related to password resets, Microsoft Office, Windows, and other standard desktop support mattersReceive, prioritize, document, and actively resolv

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Contract, Third Party

Service Desk Analyst

Remote

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Today

New York City Health and Hospitals (HHC)is seeking aService Desk Analyst Pay Rate: $55/Hr on C2C Tasks Manage Level 1 and Level 1.5 service incidents and requests from initial report through resolutionMonitor and respond to Service Desk phone calls, email queues, and auto-triggered request queuesProvide first-line technical support and customer service to end users across the enterpriseTroubleshoot and resolve issues related to password resets, Microsoft Office, Windows, and other standard desk

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Contract

Depends on Experience

2 Service Desk Analyst positions

Remote

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3d ago

We have 2 openings (weekend shift/ weekdays shift) Job 1 Details: Title: Service Desk Analyst Duration: 3 Months Location: Remote Remote day shift: 7 3 / 8 4 / 9 5 / 10 6 Must have: Level 1 service desk, ServiceNow/ticketing, password resets, MS Office, Windows support, strong customer service, own equipment, holiday availability. Job 2 Details: Title: 2 Service Desk AnalystDuration: 3 MonthsLocation: Remote Work Schedule (Weekend Night Shift): Saturday: 8:00 AM 9:00 PMSunday: 8:00 AM 9:00 PMMo

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Contract

Depends on Experience

Service Desk Analyst

Remote

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24d ago

Title: Service Desk Analyst Location: Remote Duration: 0 3 Months Contract/ Contract to Hire Job Description: Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician

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Contract

$30 - $35

IT Service Desk Analyst

Remote

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19d ago

Associate s degree in Computer Science/Information Systems (or similar technical major) from an accredited collegeSix months of related experienceA combination of related experience and/or technical certifications may be considered in lieu of the educational requirementsDemonstrated ability to solve issues with healthcare/clinical applicationsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft products

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Contract

Depends on Experience

IT Service Desk Support

Remote

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Today

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

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Contract

Health Information Technology Service Desk Analyst (Remote)

Remote

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27d ago

Health Information Technology Service Desk Analyst (Remote) (6-month contract) Remote eligible states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Must Have: - Basic Computer Knowledge - Basic Computer Skills (MS Windows based; basic math skills; basic reading skills) Nice to Have: - 1+ year of experience in a position requiring frequent interaction with customers, clients, students and/or p

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Contract

Depends on Experience

Incident Manager (ITSM)

Remote

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Today

We are seeking a hands-on IT Incident Coordinator / Incident Manager to support a federal program. This role is ideal for candidates with ServiceNow, ITIL, and incident lifecycle experience who enjoy working in a fast-paced, mission-critical environment. Key Responsibilities: Coordinate end-to-end incident management and ensure quick resolutionProvide real-time status updates to stakeholders during incidentsWork with internal teams and vendors to restore servicesEnsure compliance with ITSM/ITIL

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Contract

Depends on Experience

Help Desk 2

Remote

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6d ago

Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.) Short DescriptionAt the IT Service Desk, we deliver Customer Excellence Focused Support to our end users by leveraging cutting-edge technology with our IT Service Management products and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor. In this role, you will be responsible for the remote support to u

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Third Party, Contract

$22 - $25

Customer Support Analyst - Email Migration

Remote

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13d ago

Job Overview: We are seeking a customer-focused Customer Support Analyst to provide direct end-user support during email migration. This role supports users with configuration, troubleshooting, and migration readiness activities. Responsibilities: Provide end-user post migration support.Assist users with Outlook email configuration on desktop and mobile devices.Support and coordinate DNS updates related to the email migration.Escalate complex issues to engineering or infrastructure teams.Documen

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Third Party, Contract

Depends on Experience

IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA

Remote or Harrisburg, Pennsylvania

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Today

IT Support Technician - End User Services Harrisburg, PA 12+ Months This requisition requires only a virtual interview via Teams with video-enabled. Client would prefer candidates local to the Harrisburg, PA Area. Start date for this position is as soon as possible. Description: Provide workstation, laptop and Mac support; including deployment, configuration, and troubleshooting. Candidate will be a member of the Capitol Area Support Team located in Harrisburg. This team member will report dai

Full-time

IT Support Desk Manager

Remote

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Today

IT Support Desk Manager / Lead (M365 & MFA Focus) W2 / Contract to Hire Mostly reote, some onsite in Chicago, IL (near airport) CDW is seeking a hands-on Support Desk Manager/Lead with strong Microsoft 365 administration expertise and a focus on MFA and identity security. This is a player-coach role leading a small team while actively handling Level 2/3 escalations and supporting a range of SaaS applications in a dynamic, acquisition-driven environment. Key Responsibilities: Lead and mentor a

Contract

Depends on Experience

Project Manager

Remote

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13d ago

Creates Process Flow documents Create for measurables and tracking project Compiles project data and reports on status of key projects to management Consult with management and customers regarding product feasibility and viability of network infrastructure plans and designs and includes emerging technology and product supportability into design and implementation Provide team with data analysis digital collaboration, experience, O365 upgrades 160K machines that needed to be upgraded prior to use

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Full-time

$50+

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! Responsibilities: Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resol

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Full-time

USD 20.00 - 22.00 per hour

Help Desk/Desktop Support Analyst

Papillion, Nebraska

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join an onsite IT support team in Nebraska. This contract-to-permanent opportunity is ideal for someone who enjoys solving technical issues, supporting end users, and managing a steady flow of service requests in a fast-paced environment. The role combines hands-on desktop support, ticket-driven troubleshooting, and occasional local travel to provide assistance at user locations. You will also contribute to ongoing technical i

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Full-time

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service desk jobs in Nebraska, USA