service desk jobs in virginia

Richmond, Virginia

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14d ago

Manage and lead the Service Desk and Global Account Management (GAM) teams, ensuring alignment with industry best practices.Drive onboarding of new mergers and acquisitions (M&A) into provisioning systems, enterprise standards, and communication protocols.Oversee end-user computing (EUC) support, ensuring consistent and user-friendly service delivery.Implement and govern SOPs, ticket hygiene, and service quality metrics across teams.Ensure effective use and continuous enhancement of the Self-Ser

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Contract

Depends on Experience

Service Delivery Manager Service Desk

Remote

•

Yesterday

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite an

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Full-time

$80,000 - $90,000

IT Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Analyst. This role is 100% Remote. This position will start as a contract to hire, then eventually convert to a full-time/salaried position. Benefits are provided throughout the contract phase as well. Summary: We are seeking a motivated IT Service Desk Analyst to join a growing healthcare IT support environment. This role provides front-line Level 1-1.5 IT support for a large hospital system, handling inbound requests ove

Contract

$25 - $30 hourly

Service Desk Specialist- Part Time

Remote or Cleveland, Ohio

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Today

Title: Service Desk Specialist - Part Time- 20 to 30 hours per week Location : Cleveland, OH Target Start Date : Sept. 15 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Job Description : We are seeking a customer-focused Service Desk Specialist with strong technical skills in device deployment, endpoint management, and user support. Thi

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Full-time

USD 20.00 - 30.00 per hour

Jira Developer

Remote or Texas

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Today

Position: Jira Developer Duration: 7 Months; Work Order may be extended for up to three (3) additional fiscal years Remote Work DESCRIPTION OF SERVICES Texas Education Agency requires the services of 1 Developer/Programmer Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Developer/Programmer Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Education Agency. All work products resulting from

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Third Party, Contract

Jira Developer @ Austin, TX - REMOTE

Remote

•

Today

Jira Developer Austin, TX - REMOTE 6 MONTHS contract We are currently hiring candidates who are authorized to work on our W2. Candidate with previous state/govt client experience is preferred. We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will

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Contract

$50 - $60

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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6d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

Desktop Technician T5- Hybrid

Hybrid in Herndon, Virginia

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Today

Regular monitor vulnerability scans performed on systems and applications. Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching. Identify and document security vulnerabilities and recommend appropriate remediation strategies. Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated. Develop and maintain vulnerability management procedures and documentation. Conduct security assessments and audits to ensure compliance wi

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Contract, Third Party

BASED ON EXPERIENCE

HR ServiceDesk Consultant

Remote

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20d ago

Key responsibilities of consultant: QA Testing - Responsible for designing, executing, and documenting manual/automated test cases to ensure software meets quality standards. Collaborates with developers to identify, report, and resolve defects for timely, high-quality releases. ServiceNow experience Develop and manage project plans Dual role acts as Business Analyst Obtains functional requirements Responsible for system and process design for HR Service Desk Leads UAT and functional reviews Man

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Contract

Depends on Experience

Deputy IT Help Desk Manager

Remote

•

Today

Description & Requirements Maximus is seeking a Deputy IT Help Desk Manager to support work with a Health client remotely. The Deputy IT Help Desk Manager will support the IT Help Desk Manager in leading the IT Help Desk team employees, including helpdesk support specialists. Manage internal and external timelines, coordinate and prioritize technical resources, and drive effective delivery. Recommend changes and improvements to processes and policies to optimize efficiency. Ensure IT team membe

Full-time

USD 78,000.00 per year

Healthcare service Desk/helpdesk

Remote

•

28d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

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Full-time

Up to $17

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Alexandria, Virginia

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Today

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Full-time

Jira Administrator Atlassian Cloud & ITSM

Remote or Texas

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Today

Job Title: Jira Administrator Atlassian Cloud & ITSM Location: Remote, Work Location With-in the United States We are currently seeking candidates who meet the following qualification Responsibilities: Design, configure, and maintain Jira Software and Jira ITSM projects in Atlassian Cloud. Develop and optimize JQL queries, workflows, automations, and permissions to support business operations. Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions. Utilize Ji

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Full-time

Jira Developer

Remote

•

Yesterday

Jira Developer Remote 100% Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus While Atlassian Access is primarily managed by another team member

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Contract, Third Party

Depends on Experience

Jira Developer

Remote or Austin, Texas

•

Today

Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment. This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus While Atlassian Access is primarily managed by another team member, a basic understanding of

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Contract, Third Party

Jira Administrator/Developer (Senior level) in Austin, TX - Remote 100%

Remote

•

Today

Job title: Jira Administrator/Developer Location: Austin, TX (100% Remote) Duration: 6+ Months Visa: GCH, GC-EAD, H1B s Client: 70126019 Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on

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Contract

$60 - $70

Jira Admin

Remote or Austin, Texas

•

Today

Description: The Client is requires the services of 1 Developer/Programmer Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Developer/Programmer Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Education Agency. All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Education Agency and may include pre-selection requirements that p

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Full-time, Part-time, Contract, Third Party

Communications Network Engineer

Quantico, Virginia

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Today

The Next Generation Enterprise Network-Recompete (NGEN-R) Contract is an eight-year, $7.7 billion contract that is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. In support of this exciting program Leidos is looking to hire a Communications Network Engineer in Quantico, VA to join our Team. NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will de

Full-time

USD 89,700.00 - 162,150.00 per year

Jira Developer

Remote

•

Today

Role: Jira Developer Location: Remote Duration: Long Term Contract Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment. This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus. While Atlassian Access is

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Contract

Depends on Experience

Tier 1 Helpdesk Support

Remote or Coppell, Texas

•

Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

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service desk jobs in Virginia, USA