Service desk jobs in virginia

Springfield, Virginia

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Today

Job ID: 2614888 Location: Springfield, VA, US Date Posted: 2026-07-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MA

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk/End User Services Manager

McLean, Virginia

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Today

Description We are seeking a hands-on Service Desk Manager to lead and grow our end-user services function during a period of active transformation. This role serves as the first line of defense for all IT support, owning the full intake experience from initial contact through resolution or escalation. You will directly manage a team of analysts supporting corporate office users and field teams nationwide. We seek a skilled and enthusiastic IT professional to deliver high-quality customer servic

Full-time

USD 110,000.00 - 130,000.00 per year

Service Desk Team Lead (Day Shift)

Arlington, Virginia

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Today

Overview DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC) in Arlington, Virginia. The TOC Service Desk provides first-line IT support for the CISA environment, responding to incidents and service requests related to software installation, upgrades, account management, desktop support, and system applications. This role provides operatio

Full-time

Service Desk Technician (Day Shift)

Arlington, Virginia

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Today

Overview DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. This role is largely responsible for providing operational support services to the CISA organization end users. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position

Full-time

USD 19.00 - 24.00 per hour

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Service Desk Technician

McLean, Virginia

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Today

MANTECHseeks a motivated, career-oriented, and customer-focusedService Desk Technicianto join our team inMcLean, VA. you will provide Level 1 IT support and customer service in a dynamic mission environment, serving as a front-facing member of the service desk team. You will assist walk-in users and phone inquiries, manage incident tickets, troubleshoot hardware, software, account access, and network issues, and support first-time logins and other user needs. Deliver end-to-end incident respons

Full-time

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Vienna, Virginia

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5d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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25d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Cloud Service Desk Engineer

Remote

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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25d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

IT Service Desk Lead

Virginia

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Today

Job Description We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America's food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respect Position Purpose The Lead, IT Service Desk oversees daily service desk operations to ensure time

Full-time

USD 23.00 - 29.00 per hour

Senior Manager, Service Desk

Herndon, Virginia

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Today

Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI an

Full-time

USD 163,900.00 - 198,300.00 per year

IT Service Desk Lead

Vienna, Virginia

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Today

Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical performance of a high-volume IT Service Desk responsible for Tier 1-3 support. This role ensures operational excellence across incident management, customer service, quality assurance, performance reporting, and cross-functional IT coordination. Responsibilities Technical Support & Escalation Manageme

Full-time

USD 130,000.00 - 145,000.00 per year

Service Desk Manager

Alexandria, Virginia

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Today

ROLE: SERVICE DESK MANAGER REQUIRED: U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility) Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent4-year degree in STEM, or substantial equivalent recent specialized experience in lieuCurrent ITIL certificationAbility to work onsite from local contractor facility in Virginia PREFERRED: Help Desk Institute (HDI) Support Center Manager or related HDI certif

Full-time

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Manager, IT Service Desk & End User Services

McLean, Virginia

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Today

Clark Construction is seeking a hands-on Service Desk Manager to lead and grow our end-user services function during a period of active transformation. This role serves as the first line of defense for all IT support, owning the full intake experience from initial contact through resolution or escalation. You will directly manage a team of analysts supporting corporate office users and field teams nationwide. We seek a skilled and enthusiastic IT professional to deliver high-quality customer ser

Full-time

Support Services Supervisor

McLean, Virginia

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Today

CherryRoad is seeking to hire a Support Services Supervisor to oversee our internal and external customer service teams supporting both internal and external customers. This position will be responsible for day-to-day team operations, service quality, ticket management, training, and performance. The ideal candidate is a hands-on leader who can manage competing priorities, coach employees, and make sure customers receive timely, professional, and effective support. Responsibilities Include: Sup

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Full-time

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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2d ago

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

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10d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

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Contract

Depends on Experience

Service desk jobs in Virginia, USA