Tysons, Virginia
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Today
Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.Manage and mentor service desk staff, ensuring they are well-traine
Full-time
USD 120,000.00 - 135,000.00 per year














