Honolulu, Hawaii
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Today
Aloha! One of Hawaii's largest and oldest banks is seeking a Help Desk Lead. Position Summary The Help Desk Lead is responsible for overseeing daily Help Desk operations, ensuring high-quality incident and service request management, and driving continuous service improvement. This role provides direction and leadership to Help Desk staff, manages assigned resources, and ensures performance standards are met. The Help Desk Lead also serves as the primary escalation point for major incidents and
Full-time
USD 36.06 - 40.87 per hour














