Service level jobs in illinois

Evanston, Illinois

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Today

Department: IT Cyber Platform Services Salary/Grade: ITS/82 Target hiring range for this position will be between $111,800-142,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data Job Summary: This role works closely in supporting our technology partners within Information Technology and across our schools and departments to install, configure, and support multi-tier a

Full-time

USD 82.00 per hour

Senior Technical Support Specialist, Research

Evanston, Illinois

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Today

Department: IT Research Computing Services Salary/Grade: ITS/79 Target hiring range for this position will be between $ 80,300-110,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data Job Summary: This position is responsible for the management, coordination, and support of IT systems within academic research areas of the University, alongside team members and campus p

Full-time

USD 79.00 per hour

Sr. Director, Cloud Engineering

Chicago, Illinois

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Today

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle , Paze , and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working en

Full-time

USD 206,000.00 - 275,000.00 per year

Senior Director, Technical Product Management, Credit Risk

Chicago, Illinois

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Today

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview Technical Platform Management turns business strategy into technical outcomes by partnering across Solutions, Engineering, Data Science, Architecture, Security, and Operations. The Credit Risk TPM team leads a complex portfolio that includes core credit, alternative data, analytics enablement, and modernization of U.S. credit capabilities onto the OneTru platform. This role reports to the

Full-time

USD 187,500.00 - 312,500.00 per year

Senior Strategic Sourcing Manager - Supplier Development

Remote

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Today

Your role The Strategic Sourcing role is accountable for developing and executing a sustainable procurement strategy within their assigned commodity area. This includes establishing and managing long?term agreements and service?level commitments, optimising and rationalising the supplier base, and ensuring effective supplier onboarding. A key focus of the role is strengthening supply chain resilience by building. As Senior Strategic Sourcing Manager - Supplier Development, you will execute sourc

Full-time

USD 125,000.00 - 150,000.00 per year

IT Support Team Supervisor

Normal, Illinois

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Today

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it

Full-time

USD 79,700.00 - 99,600.00 per year

Service Performance / SLA Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, service-level governance, operational analytics, and performance reporting for the USMEPCOM ENLIST program. This role develops and maintains key performance indicators, Service Level Agreements, and Service Level Objectives while analyzing service data to identify trends, risks, recurring issues, and opportunities for improvement. The Service Performance / SLA Analyst will support the ITS

Full-time

Senior Cloud Operations & Observability Engineer

Remote

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Today

Role: Senior Cloud Operations & Observability Engineer Location : Remote C2C or W2 Position Summary We are seeking an experienced Cloud Operations and Systems Engineer with strong expertise in observability, monitoring, and infrastructure operations. The ideal candidate will design and implement proactive monitoring and alerting capabilities across critical hybrid infrastructure platforms, ensuring timely detection and resolution of service-impacting events. This role requires deep experience

Easy Apply

Full-time, Part-time, Contract, Third Party

ITSM / Service Management Lead (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

ITSM Management Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks an ITSM Management Analyst to support service-management process design, documentation, standardization, performance analysis, and continual improvement for the USMEPCOM ENLIST program. This role maps and evaluates ITSM processes, maintains responsibility matrices and standard operating procedures, facilitates process reviews, and recommends improvements that promote consistent and effective service delivery. The ITSM Management Analyst will work with the ITSM / Serv

Full-time

Senior Business Development Leader - Cyber Focus

Remote

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Today

Job ID: 2617285 Location: Remote Work, VA, US Date Posted: 2026-09-25 Category: Business Development Subcategory: Business Dev Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: Top_Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_REMOTE Description SAIC is searching for an experienced Senior Business Development Leader to drive growth in support of U.S. Cyber Command (USCYBERCOM), 16th Air Force and other Se

Full-time

USD 160,001.00 - 200,000.00 per year

ServiceNow Developer (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Journeyman ServiceNow Developers to configure, enhance, integrate, and optimize the ServiceNow platform in support of the USMEPCOM ENLIST IT service-management operating model. These roles will develop and maintain workflows, service-catalog capabilities, Configuration Management Database functions, SLA/SLO controls, knowledge-management solutions, dashboards, automations, and system integrations. The ServiceNow Developers will work with the ITSM / Service Manage

Full-time

Support Engineer I

Rosemont, Illinois

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Today

Practice: US Professional Services Position Title: Support Engineer I Position Location: Rosemont, Illinois Reports to: Lead or Manager Job Summary: This position provides high-quality solutions to customers to ensure their investment in technology is consistent with their business objectives by deploying, installing, upgrading, troubleshooting, and servicing client hardware/software. The Support Engineer will ensure that customers receive remote and on-site support, resolve all outstanding se

Full-time

End User Support Analyst IV

Chicago, Illinois

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Today

End User Support - Data Analyst IV -W2 Chicago IL - Hybrid Job Description: Essential Responsibilities: Analyze Service Desk interaction, incident, request, workforce, quality, customer satisfaction, service-level, and self-service data to identify trends, recurring issues, demand drivers, and improvement opportunities. Develop and maintain dashboards, scorecards, forecasts, and executive-ready reports that translate complex data into clear insights, risks, recommendations, and measurable outc

Easy Apply

Full-time

USD 32.00 - 35.00 per hour

Senior Data Center Facilities Engineer

Chicago, Illinois

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Today

Job Description Tracks and monitors ongoing Data Center critical infrastructure maintenance and repair for all service lines to pre-defined service level agreements (SLAs). Manages incidents that impact Data Center infrastructure services and the proactive and timely resolution of such incidents. Conducts site reviews and assessments to evaluate suitability for data center builds. Acts as the engineering representative on a wide range of moderately complex on-site scenarios related to mission c

Full-time

USD 102,300.00 - 209,500.00 per year

Remote Deputy Service Reliability and Operations Manager (VA ESOM)

Remote

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Today

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

USD 120,000.00 - 170,000.00 per year

Senior IT Solutions Manager - Operations

Chicago, Illinois

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Today

Country: United States Job Location: Chicago Job Family: Data &Tech Type of contract: Unlimited-term Working mode: Hybrid work Job Id: 54152 Senior IT Solutions Manager - Operations At Bel, we are not just a company-we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel , GoGo squeeZ , The Laughing Cow , and Boursin , our snacking solutions bring more than joy; they want to serve as a force for goo

Full-time

USD 170,000.00 - 180,000.00 per year

Systems Administrator, Junior

Illinois

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Today

Overview The Work The Systems Administrator, Junior will administer and manage computer systems in a classified and secure environment. This position will play a key role in supporting a variety of IT projects and system functions, including monitoring and maintaining operating systems and hardware, diagnosing technical issues, and providing proactive solutions. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering tech

Full-time

Program Manager WEXMAC 2.0 - SBG REMOTE

Remote or Alexandria, Virginia

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Today

SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cyber Security innovation to federal and commercial clients nationwide. Overview We are seeking a dynamic, mission-driven Program Manager to lead full lifecycle execution of task orders under the WEXMAC 2.0 Indefinite Delivery, Indefinite Quantity (IDIQ) contract - a Navy-managed, enterprise-level vehicle supporting worldwide expeditionary l

Full-time

USD 120,000.00 - 140,000.00 per year

Service level jobs in Illinois, USA