Service level jobs in virginia

Director, Salesforce B2B Service Governance

Reston, Virginia

•

2d ago

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The TruOps Digital Experience team is responsible for modernizing TruOps as TransUnion's global operational platform, with B2B Service focused on transforming how customer service, case management, and digital support experiences are delivered across the enterprise. This role supports B2B Care and Servicing, partners, resellers, and data furnishers by advancing Salesforce Case Management

Full-time

USD 150,100.00 - 225,000.00 per year

Senior Product Manager, B2B Service Case Management & Ticketing

Reston, Virginia

•

2d ago

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The TruOps Digital Experience team is responsible for modernizing TransUnion's global operational platforms and enabling more efficient, scalable, and customer-focused service experiences. This role sits on the B2B Service team and will support the modernization of case management and ticketing capabilities across Salesforce, helping advance one of Global Operations' top transformation pr

Full-time

USD 112,500.00 - 187,500.00 per year

Site Support II

Arlington, Virginia

•

Today

Job ID: 2615883 Location: Arlington, VA, US Date Posted: 2026-08-20 Category: Information Technology Subcategory: Site Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description We are seeking an experienced, detail-oriented, and versatile professional to join our team as a Technical Services Specialist - Level II with a primary focus on Audio Visual (

Full-time

USD 40,001.00 - 80,000.00 per year

Director, Enterprise Applications and Analytics

Bristol, Virginia

•

Today

Director, Enterprise Applications and Analytics The Director of Enterprise Applications & Analytics is responsible for the strategic leadership, governance, implementation, optimization, and support of the organization\'s enterprise business systems and data analytics platforms. This role oversees the enterprise application portfolio, including ERP, CRM, HCM, BI, and other critical business systems, while driving data strategy, reporting, and analytics capabilities that enable operational excell

Full-time

USD 140,000.00 - 165,000.00 per year

It Support Technician

Newport News, Virginia

•

Today

Description TEKsystems client is currently undergoing a new credit card processing system rollout and is looking for additional resources to handle inbound/outbound technical support. The additional support will be needed roughly through September through February, although the timeline may need to be extended. Job Responsibilities: - Handle inbound AND outbound calls from store associates - Provide first-level technical support via phone, email, chat, and ticketing systems. - Provide courteo

Full-time

USD 20.00 - 20.00 per hour

Senior Workforce Management Scheduler - Remote CA

Remote or West Sacramento, California

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Workforce Management Scheduler, you will ensure the right people are scheduled at the right time to meet customer de

Full-time

USD 69,100.00 - 98,700.00 per year

Desktop Support Analyst II

Richmond, Virginia

•

Today

Description Overview We are seeking a Desktop Support Specialist II to provide advanced technical support for end-user computing environments. This role supports desktops, laptops, printers, collaboration technologies, software applications, and network connectivity. The ideal candidate will have strong troubleshooting skills, experience with endpoint management tools, and a customer-focused approach to IT support. Key Responsibilities Technical Support Troubleshoot and resolve hardware, soft

Easy Apply

Full-time

USD 27.00 - 34.00 per hour

Cloud Platforms Engineer

Fairfax, Virginia

•

Today

Job Description Everforth ECS is seeking an experienced Cloud Platforms Engineer specializing in reliability and resiliency to work in our Fairfax, VA office in a hybrid capacity. Everforth ECS is seeking an experienced Cloud Platforms Engineer specializing in reliability and resiliency to design, operate, and continuously improve an Azure Government cloud infrastructure supporting mission-critical workloads for multiple coalition Mission Partner Network enclaves in support of the DoW community

Full-time

USD 180,000.00 - 210,000.00 per year

Director, Security Engineering

Fairfax, Virginia

•

Today

Job Description ECS is seeking a Director of Security Engineering to work remotely . At Everforth ECS, we solve complex cybersecurity and technology challenges for commercial, government, defense, and intelligence customers. We are seeking a Director of Security Engineering to lead the team responsible for designing, implementing, and optimizing the security technologies that support our managed cybersecurity services. This is a senior technical leadership role that combines engineering stra

Full-time

USD 180,000.00 - 250,000.00 per year

Workforce Management Real-Time Analyst - Remote CA

Remote or West Sacramento, California

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Workforce Management Real-Time Analyst, you will help protect service performance by monitoring live operational conditions

Full-time

USD 55,300.00 - 79,000.00 per year

Tier 1 Help Desk Analyst

Arlington, Virginia

•

Today

Req ID: 41859 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

USD 25.00 - 28.84 per hour

NOSC Technician -

Fort Belvoir, Virginia

•

Today

Description We are seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obta

Full-time

USD 55.00 - 65.00 per hour

VIP Helpdesk Analyst

Arlington, Virginia

•

Today

Req ID: 41816 Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to th

Full-time

USD 39.29 - 52.88 per hour

VIP Help Desk Analyst

Arlington, Virginia

•

Today

Req ID: 41815 Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to th

Full-time

USD 39.29 - 52.88 per hour

Sr Manager, Platform Engineering - Cloud Foundations

Glen Allen, Virginia

•

Today

Job#: 3045368 Job Description: Senior Manager, Platform Engineering - Cloud Platforms Location Richmond, VA or Lynchburg, VA Hybrid work schedule required, including both remote and in-office workdays. Core collaboration hours align with standard Eastern Time business hours. About the Role We are seeking a Senior Manager of Platform Engineering to lead teams responsible for delivering and operating foundational cloud platform capabilities that enable secure, scalable, and efficient technolog

Easy Apply

Full-time

$120,900 - $187,000

Sr. Kibana/Observability Engineer

Arlington, Virginia

•

Today

Job#: 3045884 Job Description: Sr. Kibana/Observability Engineer Location: Remote Role Overview This is a hands-on Sr. Kibana/Observability Engineer position supporting a federal healthcare environment. The role serves as the bridge between data engineering teams and end users by ensuring data is properly onboarded, mapped, visualized, and operationalized through Kibana dashboards, alerts, and reporting. The ideal candidate is an Elastic expert who can contribute with minimal ramp-up time.

Easy Apply

Full-time

$140,000 - $180,000

FSMS Tier 1 Lead

Chesapeake, Virginia

•

Today

Dexian Government Solutions is recruiting for a FSMS Tier 1 Lead to support our proposal effort for the USCG FSC BOD in Chesapeake, VA. Position Overview: The FSMS Tier 1 Lead is responsible for managing day-to-day customer support activities, supervising Tier 1 analysts, ensuring timely resolution of user issues, and serving as the primary escalation point for functional and business process support. This role provides leadership across incident management, service requests, user account suppo

Full-time

Sr Manager, Network Security

Glen Allen, Virginia

•

Today

Job#: 3045374 Job Description: Senior Manager, Network Security Location Richmond, VA or Lynchburg, VA Hybrid work schedule required, including both remote and in-office workdays. Core collaboration hours align with standard Eastern Time business hours. About the Role We are seeking an experienced Senior Manager of Network Security to lead the strategy, architecture, engineering, operations, and lifecycle management of enterprise network security services. This position is responsible for l

Easy Apply

Full-time

$120,900 - $187,000

Service Desk Team Lead (Day Shift)

Arlington, Virginia

•

Today

Overview DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC) in Arlington, Virginia. The TOC Service Desk provides first-line IT support for the CISA environment, responding to incidents and service requests related to software installation, upgrades, account management, desktop support, and system applications. This role provides operatio

Full-time

Lead Site Reliability Engineer

Remote

•

Today

We are seeking a highly skilled and motivated Lead Site Reliability Engineer (SRE) to join our team. In this critical role, you will collaborate closely with software developers and operations teams to ensure high reliability, scalability, and efficiency of our systems, with a strong focus on meeting and exceeding customer expectations. Your expertise will be crucial in deploying, maintaining, and automating our infrastructure and application environments to ensure seamless user experiences. You

Full-time

Service level jobs in Virginia, USA