Cary, North Carolina
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5d ago
Title : Service Desk Location : Cary NC/Onsite Rate : $18/hr on W2 JD: Acting as a first point of contact for users and customers.Identifying and diagnosing issues and problems.Categorizing and recording queriesProviding solutions to issues.Advising users on the appropriate course of action.Monitoring issues from start to resolution.Escalating unresolved problems to a higher level of support, if needed.Providing essential online security advice and support.Delivering customer service through mul
Easy Apply
Contract
$18 - $18