Bloomfield Hills, Michigan
•
3d ago
The work Triage, diagnose and resolve production incidents across clinical and provider-facing applications, against defined response and resolution targets.Work a high-volume inbound support queue classifying, resolving or routing each request.Investigate prior authorization exceptions, tracing them from the inbound transaction through to the application record.Determine whether a fault sits in in-house code or in a vendor product, and escalate with the evidence to support it.Produce root cau
Easy Apply
Full-time, Third Party
Depends on Experience













