support Jobs in Baltimore, MD

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Helpdesk Support Technician

TEKsystems c/o Allegis Group

Baltimore, MD, USA

Full-time

Description: • Provide helpdesk support and resolve problems to the end user's satisfaction • Monitor and respond quickly and effectively to requests received through the IT Helpdesk "ticketing" system • Monitor the IT Helpdesk "ticketing" system for tickets assigned to the queue and process first-in first-out based on priority and request type • Modify configurations, utilities, software default settings, etc. for local workstations • Utilize and maintain the helpdesk tracking software, Jira •

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Baltimore, MD, USA

Full-time

Description: Our client is seeking an End User Support Contractor to provide technical support including maintenance of the computer desktop environment by understanding and analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the IT Helpdesk. This position is responsible for administration and internal support of computers (Mac/PCs), printers, and related equipment. Tasks include end-user support, license tracking, and performing Mac/PC maintena

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Owings Mills, MD, USA

Full-time

Description: This is a Tier 1 IT Helpdesk Technician role. Our client is looking for a technical support analysts who can work in a large investment organization. The environment is a fast paced and high call volume, so the ability to multitask is critical. The primary responsibilities of the position will include answering inbound calls and emails for technical assistance from Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to acces

Technical Support Analyst

John Hopkins University

Baltimore, MD, USA

Full-time

IT@JH Client Technology Solutions (CTS) is seeking a Technical Support Analyst who will focus on supporting the Johns Hopkins University's Mount Washington Campus. This position is responsible for PC/Mac/LAN/Mobile based support. Will also be required to provide backup and supplemental support for other teams on occasion. Specific Duties & Responsibilities Works from a ticketing system and team calendar, providing tier support and the first level of in-person support to customers. Customers ma

Sr. Technical Support Analyst

John Hopkins University

Baltimore, MD, USA

Full-time

We are seeking a Sr. Technical Support Analyst who will assist clients experiencing procedural or operating difficulty with the use of desktop computing equipment, applications, products, or services. Provides technical support to faculty, staff, and students by investigating and resolving computer hardware and software problems, resolving Level 1 and Level 2 issues directly. Specific Duties & Responsibilities Client Support & Consulting (75%) Images, installs, troubleshoots, diagnoses, and re

HIE Application Support Analyst

Zachary Piper Solutions, LLC

Columbia, MD, USA

Full-time

Piper Companies is looking for a HIE Application Support Analyst to join a healthcare integration company based in Columbia, MD . Responsibilities Provide technical support for our internal and external customers as they consume our custom platform and interface. You and your team will own data feed alert management, facilitating communication with clients and vendors, and troubleshooting issues. Assist on ad-hoc requests from customers and work to provide resolution in an efficient, timely m

Desktop Support Engineer

Esvee Technologies Inc

Hanover, MD, USA

Contract, Third Party

Operating system imaging of laptops and desktops, scheduling, post imaging support & troubleshooting, remote operating system deployments, surplus equipment pickups, PC refresh, new hire system deployments Using knowledge and experience with Windows (XP/Windows7/Windows 10/Mac) to provide desktop hardware & software break/fix support. Troubleshoot and resolve desktop hardware, application, printing and networking issues. Resolve desktop issues according to defined IT/ITIL processes/procedures to

Business Intelligence Software Support - Immediate Placement.

Inteliblue LLC

Glen Burnie, MD, USA

Full-time, Part-time, Contract

This is a very urgent requirement with immediate placement, please apply for immediate consideration. No Corp-to-Corp candidates - only W2 or 1099 candidates. Job Title: Business Intelligence Software Support Location: Glen Burnie, Maryland Interview: Phone/In-Person Duration: Long Term Required Skills: Job Description: The Office of Data Management (ODM) is responsible for collecting, validating, protecting, and harnessing data in order to support the MVA mission and goals with well-in

PC Network Support Technician 3

Northrop Grumman

Linthicum Heights, MD, USA

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to

It Support Specialist

Honu Services

Aberdeen Proving Ground, MD, USA

Full-time

Job Title: It Support Specialist -4157 Job Location: Aberdeen Proving Ground, Maryland 21010 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the IT Support Specialist position and to join our team of qualified, diverse individuals. e IT Support Specialist will assess and troubleshoot computer support problems and apply an understanding of computer software and hardware products and services to resolve the problems of users. The position

3638-1 Desktop Support (Windows 10-Citrix)

Judge Group, Inc.

Baltimore, MD, USA

Full-time

Location: Baltimore, MD Salary: $23.00 USD Hourly - $26.00 USD Hourly Description: Our client is currently seeking a Desktop Support (Windows 10-Citrix) Job Description: Preferred Desktop Support Experience Supports larger enterprises (hundreds of users minimal, larger institutions supporting 500 + users preferred). Hands-on experience building and configuring workstations (laptops, desktops, VMs); to include imaging workstations with Windows 10 and installing required applications Exper

End User Support Specialist Tier 1

DMI

Crownsville, MD, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Field Support Technician

SAIC

Hanover, MD, USA

Full-time

Job ID: 2309696 Location: HANOVER, MD, US Date Posted: 2023-08-09 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabiliti

Training Support Analyst

Randstad Digital

Remote or Bethesda, MD, USA

Contract

job summary: Randstad Federal is seeking a Training Support Analyst in support of a federal program with Navy location: BETHESDA, Maryland job type: Contract salary: $60 - 70 per hour work hours: 8am to 4pm education: Bachelors responsibilities: verview: This position is for a Training Support Analyst. The Training Analyst will be part of a Enterprise wide Training team that will develop a robust training capability for an SAP Implementation. The Trainer will be responsible for unde

Tech Support - Networks

Robert Half

Annapolis, MD, USA

Contract

Description - This position is on-site 5 days a week in Annapolis, MD - This is a 24 x 7 365 Operation Center which requires working some weekends and holidays. - This position is for DAY Shift 7am-3:30pm EST Pay Range: $27-$30 per hour on a W-2 This role will contribute to the Tier 2 Network Operations Center. This position is responsible for the incident management of customers within the Operational environment. This position is responsible for diagnosing failures of systems and networks a

End User Support/Service Desk Specialist

Trigyn Technologies, Inc.

Baltimore, MD, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for an End User Support/Service Desk Specialist in Baltimore, MD. The particulars of the opportunity are below: Description: End User Support Specialist responsibilities may include but are not limited to: Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email or in person. Determine the best solution based on the issue and details provided by customers Install and test hardware and

IT Tier II Support

TEKsystems c/o Allegis Group

Cockeysville, MD, USA

Full-time

Description: This person will be responsible for taking tier1 and escalated tickets from the Tier I analysts. This issues will vary but will require more technical knowledge around server related issues: server configurations, remote desktop issues and some virtualization issues as well (they will learn more about this) There will be some basic networking issues in there as well so being able to understand that will be critical. This person must be able to multi-task as well since they will be d

Technical Support Engineer

Veloc Inc.

Columbia, MD, USA

Contract

POSITION SUMMARY : Support Helpdesk/Desktop users, IT servers, network, and enterprise software infrastructure for office, and at other company sites when required. Support Microsoft and Apple operating systems for the end users and executives. Coordinate with IT leaders and internal staff personnel that are located at different offices across the US to optimally service both local and remote office locations. Ensure customer first philosophy is observed through great service and support. ESSEN

Entry Level A/V Technical Support

AP Ventures

Columbia, MD, USA

Full-time

Title: Entry Level A/V Technical Support Location: Columbia, MD Company Background Since its founding in 2007, APV's portfolio of clients has grown significantly. As a well-established, woman-owned, Small Business Association-certified 8(a) company, APV has become a small business leader in supporting a multitude of clients, from more than 15 federal and state agencies, including the Department of Defense, to civilian organizations. As of 2021, APV has executed 70 plus prime contracts and recei

Individual Assistance Program Management Support (Hybri

Deloitte

Baltimore, MD, USA

Full-time

At Deloitte, our Cyber Specialists in Crisis & Resilience helps organizations assess and monitor risks which may give rise to crises, prevent and avoid crises where possible, and put response plans in place in the event of a crisis. If this sounds like you, keep reading! Work you'll do Our Client is requesting program management support as they establish a PMO for their program to coordinate the design and initial implementation of significant changes to the program. This includes technical as