support Jobs in Baltimore, MD

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Application Support Analyst

Sky Solutions LLC

•

Baltimore, Maryland, USA

Contract, Third Party

Application Support Analyst Location- 2-3 days onsite in Baltimore, MD 901 S Bond Street Suite 400 Baltimore, MD 21231 Client is seeking an experienced Application Support Analyst to join our Information Technology, Production Support team. The Application Support Analyst will be responsible for daily support of Brown Advisory s core critical applications, with a unique focus upon Addepar. This individual will support Brown Advisory s instance of Addepar for users at all levels within the compa
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Posted 9 hours ago

Desktop Support Tech

Cogliano IT Staffing LLC

•

Towson, Maryland, USA

Full-time

Desktop Support Technicians needed for Contract to Hire positions in Towson, MD (7 Openings) The Desktop Support Technicians will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate custo
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Posted 1 day ago | Updated 1 day ago

IT Support Analyst

Esvee Technologies Inc

•

Maryland, USA

Contract

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. Install, configure, and maintain IT systems. Monitor system performance and implement improvements, as necessary. Coordinate with vendors and other IT personnel for problem resolution. Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems. Train staff on new technologies and IT-related procedures. Doc
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Posted 8 hours ago

IT Support Analyst

DTLR Inc.

•

Maryland, USA

Full-time

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. The Store Support Specialist is a member of the help desk team that provides daily IT support for the DTLR stores, corporate office, and distribution centers. The support provides resolution to technical, computer, and phone issues. This individual is also responsible for regular maintenance
Posted 20 days ago | Updated 6 hours ago

Help Desk Support Technician

Decisionpoint Corporation

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Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 6 days ago | Updated 2 hours ago

Systems Support Analyst - Must have Commercial P&C or Financial services industry experience

Vertex Solutions Inc.

•

Sparks, Maryland, USA

Full-time

Systems Support Analyst Hybrid, Sparks MD 2-3 days in the office Full time, permanent Candidates must have either Commercial P&C Insurance or Financial Services Industry experience and a Bachelor's Degree. Looking for a Junior/Mid-level candidate- System Administration/ Testing, Fix bugs, Request, Updates, SQL, SOP Development, Documentation of updates, workflow of requests, project support, help with implementation, coding language/how to read language- Salesforce and Origami would be great to
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Posted 8 days ago

IT Help Desk Support Specialist

Trigyn Technologies, Inc.

•

Baltimore, Maryland, USA

Contract, Third Party

Trigyn's direct government client has a contract opportunity for an IT Help Desk Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Note: ? Onsite role. (Baltimore, Maryland 21202). ? Only Local candidates preferred. ? Experience with Multi-Factor Authentication (MFA) platform, and password recovery tools is required. Description: The client is seeking an enthusiastic, customer-oriented Temporary IT Support Specialist to assist employees during the annual Open E
Posted 14 hours ago | Updated 2 hours ago

Application Support Analyst (Addepar platform)

Virtusoft

•

Baltimore, Maryland, USA

Contract, Third Party

Hi Role- Application Support Analyst (Addepar platform) Location- Baltimore, MD The Application Support Analyst s Responsibilities: Assist in identifying, triaging, and resolving issues that arise within the Addepar platformTroubleshoot reporting, operational or processing errors within Addepar, propose and implement solutions.Partner with client and operations teams to on-board large client relationships with complex alternative asset holdings.Partner with the technology team to troubleshoot i
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Posted 10 hours ago

Addepar Application Support Analyst in Baltimore, MD

FSTONE Technologies

•

Baltimore, Maryland, USA

Contract, Third Party

Role: Application Support Analyst (Addepar) Location: Baltimore, MD (2-3 days onsite) Duration: long term contract to hire Bachelor s degree is required, preferably in Information Systems, Information Technology, finance, accounting, an economics concentration or a related field.Minimum of 5 years of similar Application Support experience in a comparable environment.2 years experience using Addepar required.Advent/APX, eFront or similar accounting product experience is a plus.Batch scheduling t
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Posted 9 hours ago

CCaaS Tier 3 Support Analyst/Platform Administrator

NetVision Resources Inc.

•

Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application. Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers. Assist CCaaS Shift Managers in developing and reviewing the service metrics and reporting to customers. Fill in the role as part of the Tier 1/2 support to if needed provide CCaaS 800 Number support when needed (high call volumes or absence Tier 1/2 resources
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Posted 5 hours ago

CICS WebSphere and WMQ Monitoring Support Engineer

Sky Solutions LLC

•

Woodlawn, Maryland, USA

Full-time, Third Party

Job Title: CICS WebSphere and WMQ Monitoring Support Engineer - MIDNIGHT SHIFT Duration: Long term Location: Woodlawn, MD (Onsite 5 days a week) Note: Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Position Description: Troubleshooting and AnalysisCommunicate issues to work activity manager, management, d
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Posted 13 hours ago

CICS WebSphere and WMQ Monitoring Support Engineer

Synapse Business Systems

•

Woodlawn, Maryland, USA

Contract

Position Title CICS WebSphere and WMQ Monitoring Support Engineer - MIDNIGHT SHIFT Vendor Notes Must be on-site five days a week in Woodlawn, MD This is a midnight shift role 12am-8am Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Position Description: Troubleshooting and AnalysisCommunicate issues to work activity manager, management, developer/programmer, and other support personnel via
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Posted 1 day ago

IT Support Specialist (TS/SCI w Poly)

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
Posted 16 days ago | Updated 6 hours ago

CICS WebSphere and WMQ Monitoring Support Engineer

Apptech Group LLC

•

Woodlawn, Maryland, USA

Contract

We are urgently looking for a CICS WebSphere and WMQ Monitoring Support Engineer with in-depth experience. Work Mode: Onsite(5days a week) - midnight shift role 12am-8am Long-term project Job Location: Woodlawn, MD Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Job responsibilities: Troubleshooting and AnalysisCommunicate issues to work activity manager, management, developer/programmer, a
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Posted 4 days ago | Updated 4 days ago

CICS WebSphere and WMQ Monitoring Support Engineer - MIDNIGHT SHIFT

International Software Systems, Inc

•

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Position Description: Troubleshooting and Analysis Communicate issues to work activity manager, management, developer/programmer, and other support personnel via phone, email or alert as soon as possible after discovery of a problem. Update all troubleshooting databases as needed via Greenbook entries detailing event and actions taken and op
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Posted 4 days ago

Tier 3 Support Analyst/Platform Administrator

Global CI

•

Woodlawn, Maryland, USA

Full-time

Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests. Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application. Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers. Assist CCaaS Shift Manag
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Posted 5 days ago

CCaaS Tier 3 Support Analyst/Platform Administrator

Sky Solutions LLC

•

Woodlawn, Maryland, USA

Full-time, Third Party

Job Title: CCaaS Tier 3 Support Analyst/Platform Administrator Duration: Long term Location: Woodlawn, MD (Onsite 5 days a week) Note: Selected candidate is required to work on-site at headquarters 5 days a week Monday Friday. There will be two shifts, Morning and Evening. Morning shift will be staggered staffing from 6:30am-3:30pm. Afternoon shift will be staggered from 2:30pm-10:30pm. Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their t
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Posted 6 days ago

CCaaS Tier 3 Support Analyst/Platform Administrator

Omm IT Solutions

•

Woodlawn, Maryland, USA

Contract

Please Note:It's 100% Onsite position. Selected candidate is required to work on-site at SSA headquarters 5 days a week Monday ? Friday. There will be two shifts, Morning and Evening. Morning shift will be staggered staffing from 6:30am-3:30pm. Afternoon shift will be staggered from 2:30pm-10:30pm. Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier
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Posted 7 days ago | Updated 12 hours ago

Microsoft Project Server Support Consultant

Purview Infotech

•

Remote

Contract, Third Party

Hi, I have urgent requirements for Microsoft Project Server Support Consultant . If you are interested, then please share your resume along with work authorization. Title: Microsoft Project Server Support Consultant icrosoft Project Support Location: Remote/ USA Duration: 12 Months Job Details: Support for and configuration of Project Online (custom fields, lookup tables, views, projects ownership, permissions, etc.) Support and monitoring of Fluent Pro's Datamart service in support of enterpr
Posted 4 days ago | Updated 4 days ago

Technical Support Analyst with Java / Remote

DATAMAXIS, Inc

•

Michigan, USA

Contract, Third Party

Job Summary: The Technical Analyst supports the Business Units by resolving issues around the Business Enterprise Applications that are developed in Java/J2EE technologies. Acting as a liaison between the System and the end-customer, the Technical Analyst understands the system, data, and applications and helps the users and end customers by analyzing the issues and by developing technical solutions. Primary Job Responsibilities: Provide support for software, hardware, and operating system issu
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Posted 4 days ago | Updated 1 day ago