Telephony jobs

Scrum Master / Agile Program Lead ( Contact Center, Salesforce, Service Cloud, Avaya telephony)

Remote

•

Today

Scrum Master / Agile Program Lead ( Contact Center, Salesforce, Service Cloud, Avaya telephony) Remote - Supporting EST Duration: 6-12 Months Rate: Negotiable Job Description: The Scrum Master will serve as the Agile delivery lead for a cross-functional team, driving Scrum best practices and ensuring successful execution of initiatives supporting Client Services operations. This individual will facilitate all Agile ceremonies, remove delivery impediments, manage sprint planning and execution, a

Easy Apply

Contract, Third Party

Depends on Experience

Contact Center Systems Engineer (ACD / Telephony)

Washington, District of Columbia

•

Today

Job: Contact Center Systems Engineer (ACD / Telephony) Location: Washington, DC Duration: 11 Months contract Job Description Randstad is seeking a skilled Contact Center Systems Engineer for a key client in Washington, DC, to support, optimize, and ensure the high availability of enterprise-level voice and digital contact center operations. This role demands a hands-on technical specialist with deep expertise in ACD platforms specifically Avaya alongside strong capabilities in SIP trunking, IVR

Easy Apply

Contract

$50 - $65

Contact Center Systems Engineer (ACD / Telephony)

District of Columbia

•

Today

job summary: Randstad is seeking a skilled Contact Center Systems Engineer for a key client in Washington, DC, to support, optimize, and ensure the high availability of enterprise-level voice and digital contact center operations. This role demands a hands-on technical specialist with deep expertise in ACD platforms-specifically Avaya-alongside strong capabilities in SIP trunking, IVR design, troubleshooting traces, and cross-channel integrations (CTI, WFM, chat, and SMS). You will play a vital

Contract

USD75 - USD85

100% Remote: Telephony Engineer

Remote

•

Today

Telephony Engineer 100% Remote 6+ Months Job Description: We are looking for a Telephony Engineer with hands-on experience in AudioCodes Mediant 500 SBC and Microsoft Teams Direct Routing.The ideal candidate will be responsible for integrating the Mediant 500 SBC with Microsoft Teams and manufacturing floor paging systems.Strong experience with SIP/VoIP, Teams Phone, SBC configuration, and telephony troubleshooting is required.Experience with industrial paging solutions is a plus.

Easy Apply

Contract

50 - 60

Contact Center Engineer (ACD / Telephony)

Remote

•

Today

Position- Contact Center Systems Engineer (ACD / Telephony) Type- Remote Visa- GC Location- DC Client is seeking a skilled Contact Center Systems Engineer for a key client in Washington, DC, to support, optimize, and ensure the high availability of enterprise-level voice and digital contact center operations. This role demands a hands-on technical specialist with deep expertise in ACD platformsspecifically Avayaalongside strong capabilities in SIP trunking, IVR design, troubleshooting traces,

Easy Apply

Contract, Third Party

Depends on Experience

IVR / Telephony Engineer

Nashville, Tennessee

•

14d ago

ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center facility operates 24/7/365 as the central hub for the government. In this role, you will manage our FedRAMP-authorized Contact Center as a Service (CCaaS) environment. You will ensure that critical law enforcement calls are routed seamlessly, wait times are kept under one minute during surges, and our voice networks are aggressively defended ag

Easy Apply

Full-time

90,000 - 115,000

SDET Lead (Telephony)

Dallas, Texas

•

4d ago

Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract Job Description: Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues Hands-on expertise with Amazon Lex and Polly Experience with AWS Lambda, DynamoDB, and S3 API Integration and CloudWatch monitoring IVR Design and Development IAM (Identity and Access Management) SDET/Test Automation experience in cloud-based contact center environments

Easy Apply

Contract, Third Party

Telephony Engineer-AI Conversation Specialist #11438

Remote

•

15d ago

6+ month contract Title: Telephony Engineer (Conversational AI Specialist) Start date: Immediate Need Duration: 6+ Month Contract-end of year Rate: Market-call on Monday-will get then Years of experience: 7+ Telephony Engineer AI Conversation Specialist Location:Remote Engagement Type:6+ Month Contract with Potential to Extend Travel:Limited travel, approximately 10% Job Summary The Telephony Engineer AI Conversation Specialist will be responsible for the hands-on configuration, deployment,

Easy Apply

Contract

Depends on Experience

UC/Telephony Software Engineer

Remote or Dedham, Massachusetts

•

Today

Basic Qualifications Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience. Agile experience preferred. No clearance is required. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a software engineer for the NC3

Full-time

USD 124,216.00 - 137,803.00 per year

Network Telephony Engineer - Remote

Remote or Redmond, Washington

•

Today

Job Description Network - Telephony Engineer - Remote Network- Telephony Engineers partner with developers, testers, program managers, and operations teams to design, deliver, operate, and continuously improve large-scale, highly available communication and contact center platforms. This role requires deep hands-on expertise with Cisco collaboration and Webex Contact Center technologies, including the ability to design and support enterprise voice, routing, IVR, and contact center solutions. A

Full-time

USD 49.36 - 84.05 per hour

Software Engineering Manager - Telephony, Wireless Technologies & Ecosystems

San Diego, California

•

Today

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there is no telling what you could accomplish. The Telephony team is looking for a hands-on Software Engineering Manager to lead engineers building core calling and messaging technologies across Apple products. This team is responsible for cellular and Wi-Fi call flows, carrier features, IMS-based services

Full-time

Telephony Systems Administrator ( Hybrid / Phoenix, AZ )

Phoenix, Arizona

•

Today

The Telephony Systems Administrator will maintain daily operations of the Call Center telephony systems, providing technical support of internal systems so Call Center end users can achieve established service level goals for internal and external customers. The Telephony Systems Administrator will provide technical expertise to the Call Center computer and telephony systems including third party telephony system(s). The Telephony Systems Administrator will perform daily support service, troub

Full-time

Telephony Systems Administrator ( Hybrid / Orlando FL )

Orlando, Florida

•

Today

Full-time

Telecom Project Manager

Hybrid in Nashville, Tennessee

•

Yesterday

Telecom Program ManagerLocation: Nashville, TN (Hybrid) or Remote Job Type: Contract-to-Hire (6 months with high likelihood of conversion) Schedule: MondayFriday, standard business hours Start Date: ASAP Pay Rate: Up to $55/hour (W2) About the RoleWe are seeking a highly experienced Telecom Program Manager to assess, redesign, and optimize our enterprise voice and fax infrastructure. This individual will lead efforts focused on reducing telecommunications costs, improving operational efficiency,

Easy Apply

Contract

$60

Salesforce Developer

Remote

•

4d ago

Title: Salesforce Developer Location: Remote Position Type: Contract Compensation Pay Range:$57.33- 81.90 Per Hr Description Join our team as a Software Developer in a remote, contract position. You will collaborate with our engineering team to implement and configure cloud-based systems according to specified requirements. Your role will involve documentation, testing in a sandbox environment, and deploying solutions to production. Post-deployment, you will be available during business hours

Easy Apply

Contract, Third Party

$57.33 - $81.9

Android Developer- IVI integration

Hybrid in Detroit, Michigan

•

12d ago

Android Developer with Automotive IVI experience, responsible for integrating and validating voice assistant libraries and handling interaction scenarios across media, navigation, radio, and telephony domains. Key Skills:Android Application DevelopmentAutomotive IVI (In-Vehicle Infotainment)Voice Assistant / Voice Recognition (VR) IntegrationLibrary Integration & CertificationAndroid FrameworkMedia, Radio, Navigation IntegrationTelephony/Call Handling Scenarios

Easy Apply

Contract

Depends on Experience

CCaaS Service Solutions Architect (NiCE)

Remote

•

14d ago

Core Responsibilities Bridge Business requirements and technical realities by designing and implementing a scalable NiCE CXone MPower cloud-based Contact Center (CCaaS - Contact Center as a Service ) environment. Lead end-to-end architecture, from pre-sales scoping to deployment, specializing in integrations, IVR, routing logic, and Advanced AI technologies. Core responsibilities include but are not limited to: Solution Design including call routing, omnichannel solution, and WFM.Pre-Sales & Co

Easy Apply

Full-time

110,000 - 125000

IT Service Analyst

Tulsa, Oklahoma

•

Yesterday

Job Title: IT Service Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $22.58 Work Model: Onsite onsite Hours: 40.0 Security Clearance: Not specified Overview System One has an exciting opportunity for a new graduate of computer sciences or someone with 2-3 years of experience providing desktop, hardware, or software support. This is a full-time, on-site opportunity to work as part of a large corporation in providing support and maintenance in software applications, networking,

Easy Apply

Contract

$22.58

IT Manager

Troy, Michigan

•

14d ago

IT Manager Department: Data and Systems Reports To: Director of Data and Systems Location: Troy, Michigan (Corporate) Base Salary Range: $70,000 - $80,000 annually Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while crea

Full-time

$80,000

Principal Product Manager (Cloud Media Solutions) - Indianapolis, IN (Remote)

Remote

•

Today

Job Title: Principal Product Manager (Cloud Media Solutions) Contract Location: Indianapolis, IN (Remote) Summary: As the Principal Product Manager, Media Solutions, you will bring strategic leadership, strong business acumen, and deep technical expertise to the Cloud platform. You are a critical thinker who thrives in highly cross-functional environments and can balance long-term vision with execution. In this role, you will lead the strategy, development, and delivery of Cloud Media Solutions,

Easy Apply

Contract

Depends on Experience

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization