telephony jobs

Hybrid in Dallas, Texas

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27d ago

Role: Telephony Platform Engineers with NICE CXone Location:Pleasanton, CA &Dallas, TX Onsite NICE CXone / Contact Center Engineer Primary profile they want Typical titles: NICE CXone Engineer NICE CXone Administrator Contact Center Platform Engineer CXone Telephony Engineer NICE InContact Engineer Key skills in resume: NICE CXone Administration CXone Studio scripting IVR call flows Contact center routing Agent configuration Telephony troubleshooting CXone reporting Experience: 5+ years conta

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Contract, Third Party

Depends on Experience

Senior IT Telephony Engineer Outbound Specialist Five9 Platform

Franklin, Tennessee

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Today

Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC | Franklin, TN | Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure

Full-time

Senior IP Telephony Engineer (Remote)

Remote or Austin, Texas

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Today

Who We Are Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full

Full-time

USD 130,450.00 - 142,375.00 per year

#Senior Software Engineer - Linux / Android Telephony

San Diego, California

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Today

Company: Qualcomm Innovation Center, Inc. Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: ** This position is not eligible for Qualcomm immigration sponsorship. ** We are looking for a talented, motivated and experienced Software Engineer with experience in Linux/Android internals. This role includes software design and development, debugging and testing Linux/Android Telephony software. You will work on cellular technologies (4G LTE ,5G) to enable telep

Full-time

USD 111,300.00 - 166,900.00 per year

UC/Telephony Software Engineer

Remote or Dedham, Massachusetts

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Today

Basic Qualifications Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience. Agile experience preferred. No clearance is required. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a software engineer for the NC3

Full-time

USD 124,216.00 - 137,803.00 per year

Salesforce Architect

Coppell, Texas

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18d ago

Salesforce Solutions Architect (Customer Support Transformation) Location: Coppell, TX Were looking for a senior technical Salesforce architect to partner closely with Customer Support and Operations and drive CRM transformation. This person will sit with users, understand how support teams actually work (dispatch, billing issues, case resolution), and design scalable Salesforce solutions that improve efficiency and customer experience. Key Focus Areas Design and automate endtoend Customer Suppo

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Third Party, Contract

Depends on Experience

Cloud AWS Connect Engineer

Westerville, Ohio

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Today

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing

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Contract, Third Party

Depends on Experience

Front Deployment Engineer

San Francisco, California

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Today

Front Deployment Engineer (FDE) - GECX Service Location: Must-have: Silicon Valley California (San Francisco, CA - local candidates only) Team: Applied AI - CX Agent Studio Long Term Contract This role requires 50% business travel on 2 4-week customer engagements. If a candidate happens to be a sub-contractor, and if the candidate travels to client locations. All expenses incurred will be paid to the vendor and not to the candidate. Vendor will submit an invoice with all receipts attached

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Contract, Third Party

Voice Engineer

Richmond, Virginia

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Today

RESPONSIBILITIES: Kforce has a client in need of a Voice Engineer in Richmond, VA. Responsibilities: * Collaborate with other Engineers on the design, product management, and systems architecture * Provide remote troubleshooting and support for voice and asset protection infrastructure * Share ideas internally and evolve them according to feedback and critique within an agile environment * Continually evolve telephony platform and its operations using solid engineering and agile practices * Wor

Contract

$20 - $28 hourly

Solution Architect (Twilio Platform)

Remote

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Today

Senior Solution Architect Location: USA, Remote Duration: 12 months Key Skills: Twilio Platform Expertise, .NET (C# / ASP.NET Core), AWS, Healthcare Domain We are seeking a Principal Voice Platform Engineerto serve as our primary subject matter expert (SME) for Twilio-based telephony architecture on enterprise healthcare communication programs. This is a senior individual-contributor and technical leadership role you will not just build systems, you willdefine the architecturethat all migration

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Third Party, Contract

IT Field Service Support

Northampton, Massachusetts

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Today

Job Title: IT Field Service Support Location: Northampton, MA Mode : Contract (6+ Months) Onsite Job responsibilities:Ability to travel to remote locationsHave own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.Will be available on call support during weekends/ holidays as per request.You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/

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Third Party, Contract

$18 - $21

Data Engineer

Walnut Creek, California

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Today

RESPONSIBILITIES: Kforce has a client in Walnut Creek, CA that is seeking a Data Engineer. Summary: The Data Engineer applies intermediate-level data engineering skills to build, enhance, and maintain the Data Warehouse (EDW) supporting Reporting, Analytics, Agentic AI, and Strategic AI use cases. This role is ideal for an engineer with 2+ years of hands-on experience in Google Cloud environments, strong Python and Airflow expertise, and prior exposure to telecommunications data platforms. REQ

Contract, Third Party

$44.20 - $59.80 hourly

IT Infrastructure Analyst

Sacramento, California

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Today

Ardent Technologies, Inc. is an accredited small business providing a full range of IT support services, cybersecurity services, staff augmentation, fiscal management, and administrative support. Headquarters in Dayton, OH, near Wright-Patterson Air Force Base, Ardent has served federal, state/local government, commercial, and higher education markets across the US since 2000. Our commitment to excellence, integrity, and client satisfaction drives our growthand yours. Job Description We are curr

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Third Party, Contract

Depends on Experience

Voice/VoIP/SIP Engineer

Hybrid in Cupertino, California

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Today

Job Role : Voice/VoIP/SIP Engineer Location: Cupertino, CA (Onsite) Duration: Contract Experience: 10+ Years Domain: Telecom Deep understanding and experience Voice/VoIP/SIP expert Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occuring. Understand Free switch modular design. Familiar with real-time communications and their applications Platform owner, with a great degree of familiarity in linux-based appliances and operating systems Identif

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Third Party, Contract

Depends on Experience

Senior Technical Project Manager

Remote

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11d ago

Job Title: Senior Technical Project Manager Location: Washington, DC (Remote) Type: Contract Compensation: $80.50 - $95.00 per hour Security Clearance: US Citizenship and the ability to successfully obtain a government-issued Public Trust clearance Responsibilities Lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. Manage contact center technology solutions, including NICE CXone or Amazon Connect, IVR desig

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Contract, Third Party

$80.5

VoIP Engineer

San Francisco, California

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21d ago

We are seeking an experienced VoIP Engineer to support large-scale migration initiatives from legacy Avaya telephony systems to modern platforms including Microsoft Teams VoIP and Cisco Unified Communications. This role requires deep technical expertise in voice systems, hands-on migration experience, and the ability to work across enterprise-level environments. Key ResponsibilitiesLead and support migration from Avaya PBX systems to:Microsoft Teams VoIPCisco Unified Communications platformsArc

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Contract

Depends on Experience

Five9 Technical Trainer

Remote or St. Louis, Missouri

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Five9 Technical Trainer in Saint Louis, MO. Overview: We are seeking a detail-oriented Technical Training Specialist to assist on the rollout of the Five9 Intelligent Cloud Contact Center and manage this critical function. This role begins with a massive deployment phase-onboarding 200 call centers in the East Region by year-end-before shifting focus to the West Region. Once the initial migration is complete, you will transition into an o

Contract

$90,000 - $120,000 hourly

Travel Systems Administrator / Dallas

Dallas, Texas

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Today

This Dallas-based healthcare organization is looking to bring on an IT System Administrator on a contract-to-hire basis. This role is heavily focused on hands-on infrastructure support across multiple sites nationwide, working with technologies like Windows, Fortinet firewalls, Nextiva VoIP, Office 365, and core networking (DNS, VPNs). This is a 6-month contract-to-hire opportunity with up to 75% travel across the U.S. This role is perfect for someone who truly enjoys being a "jack of all trades

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Contract

$40 - $45

Ai Engineer/developer

Brampton, Ontario

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Today

Mandatory Details Minimum 5 years software engineering experience 1. 5+ years experience with Python (or java) development with a focus on designing and developing enterprise platforms to build agentic AI applications (solid understanding of conversational AI, chat-based systems, or agent-based architectures) 2. 3+ years experience with Vertex AI for model development, deployment, and operations (google and azure experience, NOT AWS) 3. Practical knowledge of LLM orchestration frameworks (e.g.,

Full-time

Compensation information provided in the description

End User Services Engineer

Hybrid in Coppell, Texas

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Full-time

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