Telephony jobs | Dice.com

Telephony / Unified Communications Engineer (Avaya)

Columbia, South Carolina

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19d ago

We are looking for a Telephony / Unified Communications Engineer (Avaya) to work fully onsite in Columbia, SC for 6 months contract.Daily Responsibilities:Provide operational and advanced telephony administration. Respond to move, add, change, and disconnect requests for voice, voicemail, conference services, safety devices, telephone IVR, vectoring and call center requests, and unified communication services. Responsible for maintaining accurate 911 location information. Provide exceptional cus

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Contract

$68 - $75

Telephony/Telecom Architect

Plano, Texas

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6d ago

Job Responsibilities: Should have 12+ years of experience in managing Telecom, Unified Communications, Contact Center Technology.Experience in designing and understanding the different call flow scenarios.Worked as solution architect.Worked on Avaya Voice implementation & upgrades.Worked with multiple OEM and vendorsHandling CCT L3 / L4 tasksforAvaya Contact Center and Unified Technology.Preparing RCA and handling P3/P4 issues.Hands-on experience on Avaya Technologies like CM, SMGR, SDM, ACRHand

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Full-time

130000 - 140000

Telephony Engineer

Columbia, South Carolina

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21d ago

Telephony EngineerIntroduction: This position involves providing operational and advanced telephony administration, technical support for projects, and maintenance of telephony network systems. The Telephony Engineer will work on tasks related to telephony systems and network infrastructure to ensure optimal performance and efficiency. Responsibilities:Provide telephony administration including responding to voice, voicemail, and call center requestsSupport telephony network projects and system

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Contract

60 - 70

CRM / Telephony / Conversational AI SME (BSA Consultant)

Minneapolis, Minnesota

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Today

Position OverviewWe are seeking a senior Business Systems Analyst (BSA) Consultant to serve as a functional Subject Matter Expert (SME) across CRM, Contact Center/Telephony, and Conversational AI/Bot platforms. In this role, you will lead end-to-end requirements discovery, translate complex business needs into actionable user stories, and define integration architectures linking front-end customer experience platforms with core backend systems. The ideal candidate possesses deep functional exper

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Full-time

55 - 60

Telephony Engineer - Unified Communications

Columbia, South Carolina

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19d ago

DAILY DUTIES / RESPONSIBILITIES: Provide operational and advanced telephony administration. Respond to move, add, change, and disconnect requests for voice, voicemail, conference services, safety devices, telephone IVR, vectoring and call center requests, and unified communication services. Responsible for maintaining accurate 911 location information. Provide exceptional customer service and professional interaction to build and maintain operational credibility. Create detailed technical notes

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Contract

Depends on Experience

Senior Telephony Engineer Avaya

Columbia, South Carolina

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Today

Daily Duties: Job Duty 1:Provide operational and advanced telephony administration. Respond to move, add, change, and disconnect requests for voice, voicemail, conference services, safety devices, telephone IVR, vectoring and call center requests, and unified communication services. Responsible for maintaining accurate 911 location information. Provide exceptional customer service and professional interaction to build and maintain operational credibility. Create detailed technical notes and docu

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Contract

Depends on Experience

AWS Cloud Contact Center Architect (Healthcare Domain)

Remote

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Yesterday

Contact Center Architect (Healthcare & Cloud Telephony)Introduction:The Contact Center Architect will be responsible for designing and implementing contact center solutions for healthcare organizations utilizing cloud telephony technology. They will work closely with internal teams and external clients to ensure that the contact center meets the specific needs and requirements of the healthcare industry. Responsibilities:Design and implement contact center solutions using Amazon Web Services (AW

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Contract

60 - 70

IT Solutions Architect (AWS, Genesys, Telephony exp )

Remote

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Today

Description & Requirements Maximus is currently seeking an IT Solution Architect. Are you passionate about leading technical innovation and driving business growth through technology solutions? The IT Solution Architect will design and implement technology solutions for complex government applications while providing technical leadership to development teams. This role is crucial to our growth strategy as you'll bridge business and technical domains by translating complex business needs into ef

Full-time

USD 170,000.00 per year

Network Engineer – Project Lead (Telephony Engineer)

Columbia, South Carolina

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22d ago

Network Engineer Project Lead (Telephony Engineer) Columbia, SC 29208 - Onsite 6 Months Required Skills 2+ yearsof experience withAvaya on-premise PBX systems.2+ yearsadministeringVoIP and Unified Communications platforms.2+ yearsof experience withSIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.2+ yearstroubleshootingvoice quality, call routing, carrier connectivity, and E911 services.2+ yearssupporting telecommunications infrastructure including:Voice circuitsSession Bo

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Contract

Depends on Experience

Business Analyst

Rosemont, Illinois

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21d ago

Business Analyst -Cincinnati, OH - Contract - $49-59 per HRThis position is for a Business Analyst with a focus on the life insurance domain, located in Cincinnati, OH. The role is a contract position requiring onsite presence and involves working with various business teams to gather and analyze requirements for a customer experience platform. The candidate should have experience with telephony and CRM technologies. Key ResponsibilitiesCollaborate with business teams to gather, analyze, and doc

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Third Party, Contract

$49 - $59

NETWORK SYSTEMS ANALYST - 60048608

Tallahassee, Florida

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Today

Requisition No: 882999 Agency: Children and Families Working Title: NETWORK SYSTEMS ANALYST - 60048608 Pay Plan: Career Service Position Number: 60048608 Salary: $42,561.57 Posting Closing Date: 09/16/2026 Total Compensation Estimator Tool **Anticipated Vacancy** This position is located at the DCF Headquarters in Tallahassee, FL, however, working on-site at another DCF location is negotiable. This position is in the Office of Information Technology Services This position works in office f

Full-time

USD 96,235.54 per year

Cisco Contact Center Engineer

Remote

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2d ago

Role: Cisco Contact Center EngineerLocation: Remote U.S. and GC Primary Focus: Cisco PCCE & Webex Contact Center (WxCC) Role Summary: Seeking a Contact Center Engineer to design, configure, deploy, and support enterprise contact center environments. The primary focus is Cisco PCCE and Webex Contact Center, with secondary responsibilities across Webex Calling, CUCM, and Calabrio. Key Responsibilities: Configure and support Cisco PCCE, including IVR, scripting, call routing, queues, and integrati

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Contract

SDET Lead (Telephony)

Dallas, Texas

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13d ago

Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract Job Description: Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues Hands-on expertise with Amazon Lex and Polly Experience with AWS Lambda, DynamoDB, and S3 API Integration and CloudWatch monitoring IVR Design and Development IAM (Identity and Access Management) SDET/Test Automation experience in cloud-based contact center environments

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Contract, Third Party

Telecoms Engineer

Houston, Texas

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2d ago

Telecoms Engineer Location: Houston, Tx Description: Functional job responsibilities will include but are not limited to: Lead the definition of the telecommunications and IT scope, from early conceptual through detail design, for medium, large and world-scale oil and gas, refining, and petrochemical projects.Present to and coordinate with customers on telecommunication strategy.Develop telecommunication program strategy through all phases of the stage gate processDirect critical activities re

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Contract

Depends on Experience

Sr Messages Services and Security Engineer

Seattle, Washington

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Today

Join Apple's Messages Services and Security team as an engineer responsible for designing and ensuring the robustness of Messages' core delivery and security features. Our team is dedicated to creating exceptional user experiences, as Messages is a crucial platform for secure global connections. Work on building features like Sticker Tapbacks, Send Later, sending Apple Cash through iMessage, Satellite messaging to bring rich experiences to off-grid communication, and working on carrier services

Full-time

Associate Telecommunications Analys

Allentown, Pennsylvania

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Today

RESPONSIBILITIES: Kforce has a client that is seeking an Associate Telecommunications Analyst. This is a long term contract role that will mainly be located in Allentown, PA, but supporting all of the Lehigh Valley. There will be occasional travel to Philadelphia sites - mileage reimbursed. The Associate Telecom Analyst will need to assist with the many moves, adds, changes, new builds, acquisitions, etc. Most of that work involves: * Providing onsite break/fix support for telecommunications sys

Contract

$30 - $34 hourly

IT - Help Desk Technician

Phoenix, Arizona

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Today

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the rsum matter just as much as what's on it. All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting pr

Full-time

Senior Engineer Outside Plant

Alpharetta, Georgia

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Today

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebratio

Full-time

Unified Comms Engineer - Federal Customer

Remote or Maryland

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Yesterday

Job Description Unified Comms Engineer - Federal Customer (Chantilly, VA) (on-site 5 days per week: TS/SCI Clearance required) Job summary The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The idea

Full-time

Desktop Support

Pine Bluff, Arkansas

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Today

Hiring Manager Notes Position Type: Backfill Work Model: 100% Onsite (5 days/week) Experience Required: 5+ years Primary Focus: Desktop Support Technical Skills: o PC troubleshooting and support o Software installation and maintenance o Hardware diagnostics and repair o LAN switching and basic networking o Data networking support o Voice/Telephony team support o Server team support Interview Process: o Round 1: Virtual interview Round 2: In-person interview PROVIDE SUPPORT OF ALL DESKTO

Full-time