Telephony jobs

NOC Change Management Telephony Technician

Charlotte, North Carolina

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Today

We are seeking a Network Telephony Change Management Technician who will be responsible for processing network maintenance requests, analyzing impact to customers, sending maintenance notifications, and deconflicting possible areas of overlap of services provided to avoid customer outages. The technician would also monitor the network and report on maintenance successes and overall performance statistics. Duties & Responsibilities Analyze Change Maintenance requests. Ensure documented Change Man

Full-time

USD 24.00 - 28.00 per hour

Telephony Engineer

McLean, Virginia

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Today

MANTECH seeks a motivated, career and customer-oriented Telephony Engineer to join our team in McLean, VA. In this role, you\'ll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications. Responsibilities include, but are not limited to: Design, develop, and maintain voice media gateways for VoIP, analog, and ISDN systems. Install, configure, and troubleshoot telephony hardware

Full-time

SDET Lead (Telephony)

Dallas, Texas

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Today

Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract Job Description: Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues Hands-on expertise with Amazon Lex and Polly Experience with AWS Lambda, DynamoDB, and S3 API Integration and CloudWatch monitoring IVR Design and Development IAM (Identity and Access Management) SDET/Test Automation experience in cloud-based contact center environments

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Contract, Third Party

Lead Telephony QA/SDET - (AWS Connect, Lex, Contact Center)

Dallas, Texas

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Yesterday

Role: Lead Telephony Quality Engineer (SDET - 1) Location: Dallas, TX (Onsite) Duration: Long Term Contract Skillset Required: Telephony- Amazon Connect, Contact Flows, Routing Profiles & Queues, Amazon Lex & Polly, AWS Lambda, DynamoDB & S3, API Integration, CloudWatch, IVR Design, IAM.

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Third Party, Contract

Depends on Experience

Network Telephony Engineer - Remote

Remote or Redmond, Washington

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Today

Job Description Network - Telephony Engineer - Remote Network- Telephony Engineers partner with developers, testers, program managers, and operations teams to design, deliver, operate, and continuously improve large-scale, highly available communication and contact center platforms. This role requires deep hands-on expertise with Cisco collaboration and Webex Contact Center technologies, including the ability to design and support enterprise voice, routing, IVR, and contact center solutions. A

Full-time

USD 49.36 - 84.05 per hour

Software Engineering Manager - Telephony, Wireless Technologies & Ecosystems

San Diego, California

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Today

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there is no telling what you could accomplish. The Telephony team is looking for a hands-on Software Engineering Manager to lead engineers building core calling and messaging technologies across Apple products. This team is responsible for cellular and Wi-Fi call flows, carrier features, IMS-based services

Full-time

Telephony Systems Administrator ( Hybrid / Phoenix, AZ )

Phoenix, Arizona

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Today

The Telephony Systems Administrator will maintain daily operations of the Call Center telephony systems, providing technical support of internal systems so Call Center end users can achieve established service level goals for internal and external customers. The Telephony Systems Administrator will provide technical expertise to the Call Center computer and telephony systems including third party telephony system(s). The Telephony Systems Administrator will perform daily support service, troub

Full-time

Telephony Systems Administrator ( Hybrid / Orlando FL )

Orlando, Florida

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Today

Full-time

UC/Telephony Software Engineer

Remote or Dedham, Massachusetts

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Today

Basic Qualifications Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience. Agile experience preferred. No clearance is required. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a software engineer for the NC3

Full-time

USD 124,216.00 - 137,803.00 per year

Salesforce Architect- Salesforce Voice & AWS Connect Integration

Hybrid in New York, New York

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13d ago

Salesforce Architect- Salesforce Voice & AWS Connect IntegrationThis role requires deep technical expertise in Salesforce architecture, CTI/telephony integrations, AWS services, and enterprise-level Salesforce implementations. Responsibilities: Design and architect Salesforce solutions with a focus on Salesforce Voice and Amazon Connect integration.Lead end-to-end implementation of Salesforce Sales Cloud solutions aligned with business requirements.Integrate Amazon Connect (AWS Connect) with Sal

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Full-time, Third Party

78 - 80

Voice (Verba) Engineer

Irving, Texas

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7d ago

Voice (Verba) EngineerPerson on this position is responsible for Voice Services design and integration for a large portfolio of voice products with main focus on Verba/Voice Recording environment. Person will be part of Global Voice Integration team. The team covers project-related activities and work closely with various teams to deliver a professional project implementation service offering to a diverse client/business globally.Key Responsibilities:i. Manage design, implementation, overseeing

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Full-time

85000 - 90000

Android Developer- IVI integration

Hybrid in Detroit, Michigan

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15d ago

Android Developer with Automotive IVI experience, responsible for integrating and validating voice assistant libraries and handling interaction scenarios across media, navigation, radio, and telephony domains. Key Skills:Android Application DevelopmentAutomotive IVI (In-Vehicle Infotainment)Voice Assistant / Voice Recognition (VR) IntegrationLibrary Integration & CertificationAndroid FrameworkMedia, Radio, Navigation IntegrationTelephony/Call Handling Scenarios

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Contract

Depends on Experience

CCaaS Service Solutions Architect (NiCE)

Remote

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27d ago

Core Responsibilities Bridge Business requirements and technical realities by designing and implementing a scalable NiCE CXone MPower cloud-based Contact Center (CCaaS - Contact Center as a Service ) environment. Lead end-to-end architecture, from pre-sales scoping to deployment, specializing in integrations, IVR, routing logic, and Advanced AI technologies. Core responsibilities include but are not limited to: Solution Design including call routing, omnichannel solution, and WFM.Pre-Sales & Co

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Full-time

110,000 - 125000

Urgent !! Amazon Connect Voice Engineer !! Remote

Remote

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15d ago

We are hiring forAmazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest.Job Title: Amazon Connect Voice Engineer (Java)Location: RemoteDuration: 6+ Months of contractResponsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operationsConfigure and manage voice workflows, call

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Contract, Third Party

Depends on Experience

IT Specialist - AutoCAD/CAD/CAM

New York, New York

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Today

Position Overview The IT Support Specialists primary responsibility is to provide proximity IT Support of the manufacturing infrastructure and Operations, including computer hardware, software, applications, network printers and scanners, as well as other manufacturing related technologies. The position will be responsible for providing service delivery which includes incident, problem, and change management to facilitate Information Technology initiatives within the location. Key Accountabiliti

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Full-time

$42 - $45 /hr

AWS Support Analyst

Remote or California Hot Springs, California

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Today

Job Title: AWS Support Analyst Location: California (Remote) Required Qualifications Bachelor's degree with 6+ years of overall IT experience Must hold a current AWS Certified CloudOps Engineer Associate certification Candidates with an AWS Associate-level certification (such as AWS Certified Support Engineer Associate or equivalent) are also encouraged to apply Key Responsibilities Monitor, troubleshoot, configure, and maintain AWS cloud infrastructure Support and manage AWS Connect telephony

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Third Party, Contract

Project Manager

Hybrid in Martinez, California

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4d ago

Role: Information Systems Project Manager Location: Martinez, CA (50% Onsite) Duration: 12+ months Overview: The Department of Information Technology (DoIT) provides essential technology services that support County departments in delivering highquality public services. DoIT oversees networking, communications, security, hardware support, web services, application support, and enterprise systems. This assignment offers a unique chance to support a major, highvisibility initiative benefiting depa

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Contract

Depends on Experience

Sr Messages Infrastructure Engineer

San Francisco, California

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Today

Join Apple's Messages team as an engineer responsible for designing and ensuring the robustness of Messages core on-device architecture and sync infrastructure. Our team is dedicated to creating exceptional user experiences, as Messages is a crucial platform for secure global connections. You will focus on the foundational data structures, APIs, and persistence layers that power Messages across iOS, macOS, watchOS, and visionOS. Work on building and scaling infrastructure related to Messages in

Full-time

General/Interdisciplinary Engineer

Bedford, Massachusetts

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Today

General/Interdisciplinary Engineer General Engineer, Journeyman Hanscom Air Force Base Bedford, MA HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide. HX5 is currently seeking a General/Interdisciplinary Engineer to support the HNC Division at Hanscom Air Force Base, MA. Essential Duties and Resp

Full-time

USD 87,000.00 - 116,000.00 per year

Dynamics 365 Implementation Consultant

No location provided

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Today

Overview Job Title: Microsoft Dynamics 365 Implementation Consultant Location: Remote - Canada Working Hours: Central Time Zone Type: Independent Contract (Contractor / Non-Employee) Start Date: ASAP Pay Rate: $68-$100/hr CAD We are seeking experienced Microsoft Dynamics 365 professionals to land deliver greenfield implementations across Dynamics 365 Finance and Customer Relationship Management (CRM), with a strong emphasis on voice and telephony integration. The ideal candidate will have pro

Full-time

USD 50.00 - 75.00 per hour

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