telephony jobs

Avaya Voice Phone Telephony Systems Engineer

Frederick, Maryland

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17d ago

Role Description: Job Title Avaya Voice Phone Telephony Systems Engineer Location Frederick, Maryland 21704 (Day 1 onsite) Department: IT Infrastructure Telecom Roles Responsibilities: Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards.Activate and manage remote access tools for telephony systems.Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot a

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Contract, Third Party

Depends on Experience

Senior Telephony Engineer (MS Teams Engineer)

Wilmington, Delaware

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Yesterday

Description We are seeking an experienced Telephony Engineer to support multiple high-priority migration projects within an aggressive timeline. This role requires deep expertise in Cisco Calling and Microsoft Teams, as we transition from Cisco to Teams for enterprise telephony and conferencing. The ideal candidate will be a hands-on SME who can work independently, make recommendations, and collaborate with the existing migration team to ensure successful delivery. Key Responsibilities: - Lead a

Full-time

USD 80.00 - 80.00 per hour

Director Service Manager Contact Center and Telephony Technologies

Jacksonville, Florida

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 144,500.00 - 240,900.00 per year

Director Service Manager Contact Center and Telephony Technologies

Irving, Texas

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Today

Full-time

USD 144,500.00 - 240,900.00 per year

Director Service Manager Contact Center and Telephony Technologies

Richmond, Virginia

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Today

Full-time

USD 144,500.00 - 240,900.00 per year

Telephony Analyst

Maryland

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Today

Description & Requirements Maximus is seeking a Telephony Analyst to manage and support internal-use telephony systems for our Homeland Security customer. This role will provide technical leadership for the design, configuration, maintenance, and troubleshooting of enterprise VoIP and telephony infrastructure, with responsibilities that span operating systems, networking, security, and application support. This position is on-site five days a week and requires an active secret security clearanc

Full-time

USD 80,000.00 per year

Fulltime roles: Business Systems Analyst (with Contact Center integration/Genesys/Telephony Platforms)

Dallas, Texas

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30+d ago

Business Systems Analyst (with contact center integration ) Dallas, TX Fulltime with Photon 2 Positions Bachelor s degree required; technology-related field preferred5+ years of project delivery experience in a systems or business analyst role3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred) Experience with Contact Center Integration projects Familiarity with Genesys or similar telephony platformsBroad application/technology knowledge (e.g.,

Easy Apply

Full-time

Depends on Experience

Avaya Voice Phone Telephony Systems Engineer Frederick - MD - Maryland

Frederick, Maryland

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3d ago

Urbana MD Job Description: >> Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards. >> Activate and manage remote access tools for telephony systems. >> Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot and resolve issues in collaboration with engineering teams. >> Document telecom network configurations, including diagrams and programming details.

Third Party, Contract

Depends on Experience

Sr. Telecom Engineer - Telephony Engineering

Westerville, Ohio

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Today

Location: Westerville, OH Salary: TBD Description: Sr. Telecom Engineer - Telephony Engineering Location: Westerville, OH or Pheonix, AZ (Hybrid: 4 days onsite) Type: Contract-to-Hire About the Role We're looking for a seasoned Telecom Engineer with deep expertise in enterprise telephony systems to help design, optimize, and support our communications infrastructure. This role is critical to ensuring scalable, reliable, and secure voice solutions across both on-prem and cloud environment

Contract

Sr Manager, Application Dev Engineering - Telephony

Remote or Missouri

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Today

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, developing, and implementing complex enterprise software solutions. Co

Full-time

USD 119,100.00 - 220,500.00 per year

Senior Associate - Network & Telephony Observability Engineer

New York, New York

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8d ago

Location Designation: Hybrid - 3 days per quarter As part of New York Life's Technology organization, you will play a critical role in enhancing the digital and communication experience for our employees, agents, and clients. Leveraging observability, analytics, and Generative AI, this position is focused on creating a data-driven, user-centered understanding of how our enterprise network and telephony environments impact colleague experience. Your mission: deliver seamless, reliable, and transp

Full-time

USD 97,500.00 - 139,500.00 per year

Technical Lead AWS Backend Developer

Hybrid in Dallas, Texas

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23d ago

Experience:10+ years in telephony/contact center or strong AWS backend development.3+ years hands-on with Amazon Connect is preferable.3+ years hand on AWS backend development2+ years with Salesforce Service Cloud Voice (preferred).Technical Expertise:Deep knowledge of Amazon Connect: contact flows, CTRs, Contact Lens, outbound, call recording (Preferred)Proficiency in AWS services: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, IAM.Experience with JWT, OAuth/SAML, REST/GraphQL

Easy Apply

Contract

Depends on Experience

IVR QA with Cyara Velocity

Hybrid in Charlotte, North Carolina

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17d ago

Job Title: IVR QA with Cyara Velocity and Voice to Text moduleLocation: 601 S. Tryon Street, Charlotte, NC 28202) / Detroit, MI (Hybrid 3 days onsite)Duration: Start Date: 11/3/2025 to Est. End Date: 12/31/2026Coding Test RequiredTelephony QA | Genesys Cloud IVRQualifications:6+ years of experience in test automation engineering with API based testing.Required Experience:Proficiency writing code in one of the following languages: Python, JavaScript, TypeScriptWorking knowledge of IVR focused tes

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Third Party, Contract

Depends on Experience

OSP Engineer - III

Menands, New York

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Today

Location: Menands, NY Salary: Negotiable Description: Our client is currently seeking a OSP Engineer - About the Role We are seeking a highly skilled Outside Plant (OSP) Construction Engineer to lead the design and implementation of high-capacity network infrastructure projects. This role focuses on aerial, underground, and buried fiber and copper deployments, supporting Client's Outside Plant telephony network. The ideal candidate will have strong experience in construction engineering,

Contract

Senior AV Engineer

San Jose, California

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Today

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job Responsibilities Define, develop & implement standards and policies for the audio video services & conference systems.Configure, operate, and maintain AV equipment and associated solutionsDevelop testing process to ensure AV changes/upgrades don't negatively impact key business use cases or user experience.Document operating procedures, issues & resolutions, deployment guide related

Full-time

PTC - Microsoft CE CRM Developer

Harrisburg, Pennsylvania

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Today

Location: Harrisburg, PA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Our client is currently seeking a PTC - Microsoft CE CRM Developer Microsoft CE CRM Developer - Contract Role **Remote w/ occasional onsite requirements** Required Skills: Experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape - Required / 5 yrs Experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc

Contract

USD 80.00 - 85.00 per hour

Microsoft Dynamic 365 CE Developer

Harrisburg, Pennsylvania

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Yesterday

Job title: Microsoft Dynamic 365 CE Developer Location: Harrisburg, PA Roles & Responsibilities: *Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery *Work closely with and be a member of a team led as assigned by the client to implement solutions as dened *Support the Function Lead in the denition of functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gatewa

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Contract

Depends on Experience

Project Manager Telecom/Voice Services

Lawrence Township, New Jersey

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4d ago

Job Title: Project Manager Telecom/Voice Services JOB ID: 25-11205 Location: 50% onsite at Lawrenceville Duration: 12 Months Hours: Mon-Fri 8 am-5 pm Job Summary: The Project Manager will oversee and coordinate projects related to global voice and contact center services, including telephone network infrastructure, unified communications, and telephony solutions. This role will work closely with the Global Voice and Contact team to ensure the successful delivery of projects that enhance and mai

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Contract

$75 - $79

Salesforce Solution Architect- remote

South Jordan, Utah

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Today

Who We Are: We see the world through Salesforce glasses. We love Salesforce; it's our craft, and we want to make Salesforce evangelists out of everyone. We're the kind of people who, in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups, and geek out on every page of the release notes three times a year. Our practice was created by Salesforce thought leaders specifically for mid-market-sized companies. As a certified Salesforce

Easy Apply

Full-time

Salesforce Solution Architect- remote

South Jordan, Utah

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Today

Easy Apply

Full-time

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