Telephony jobs | Dice.com

Principal Platform Engineer - EIP / CCaaS

Hybrid in Vienna, Virginia

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Today

Overview The Principal Platform Engineer - Experience Interaction Platform (EIP) / Contact Center as a Service (CCaaS) will serve as a senior technical leader responsible for engineering, integrating, automating, securing, and operating Navy Federal's enterprise contact center platform built on Microsoft Dynamics 365 Contact Center and the Microsoft cloud ecosystem. This role will provide hands-on technical leadership across platform engineering, DevSecOps, integration, observability, reliabili

Sponsored

Full-time

$133,000-$208,500 per year

Telephony Engineer

Hybrid in Harrisburg, Pennsylvania

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21d ago

Position Summary We are seeking an experienced Enterprise Telephony Engineer to design, configure, test, and support the telephony infrastructure supporting a Microsoft Dynamics 365 Contact Center implementation. The engineer will have strong experience with Microsoft Teams Direct Routing, Session Border Controllers (SBCs), SIP, carrier integrations, toll-free services, and contact-center voice routing. Experience supporting high-volume public-facing contact centers, particularly in tolling, t

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Contract

Depends on Experience

Staff Telephony Test Engineer

San Diego, California

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Yesterday

Telephony Test Engineer Looking for a test engineer/tech focused on telephony. Specifically focused on Android telephony, Modem, and IMS Testing. Required: Solid background in LTE, 3GPP protocol, 4G/5G test script development using protocol call boxes like Keysight, R&S, Anritsu, or similar. Experience with device logs analysis tools such as QCAT, QXDM, ELT, etc. Cellular device cert testing experience - MNO scripts, GCF PTCRB, etc. Strong background in analyzing failure logs and triaging the i

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Full-time

USD40 - USD45 per hour, Benefits: $40-$45/hr. Depends on work experience.

NiCE IVR Telephony Engineer

Remote or Armonk, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a NiCE IVR Telephony Engineer in Armonk, NY. Summary: We are seeking an experienced integration consultant to support the migration of a large contact center team from a legacy CTI connector to the modern NiCE CXone Salesforce Agent (CXone Agent Embedded), and to configure the CXone Agent Assist Hub for AI-powered call transcription and auto-summary within Salesforce Service Cloud. This is a hands-on configuration and implementation role wit

Contract

$70 - $90 hourly

Telephony SME with Emergency Services

Hybrid in Brooklyn, New York

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15d ago

UNIVERSAL Technologies is seeking a Telephony SME with emergency services experience for a long-term position in Brooklyn, NY. Applicants should be prepared for hybrid work in Brooklyn, NY. Active LinkedIn preferred. MANDATORY SKILLS/EXPERIENCE: Minimum 12 years of experience in a particular technical and/or business application, product, platform or methodology.Min 4 years experience VOIP/Standard PBX Voice (ex. Nortel, Avaya)/SIP with related certifications.Experience in methods and best prac

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Contract, Third Party

Depends on Experience

Senior UC Engineer

Remote

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Today

Role Summary This role provides hands-on engineering support for the installation, configuration, and maintenance of telephony infrastructure, primarily focused on Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and related call processing servers. The position involves managing server lifecycle, capacity planning, performance tuning, and ensuring high availability of telephony services. It requires collaboration with cross-disciplinary teams to maintain a stable and scalabl

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Contract, Third Party

Depends on Experience

Telephony Cloud Engineer 6525375

Remote or Redmond, Washington

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Today

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Full-time

USD 50.00 - 77.00 per hour

IT Support & Operations Consultant IV - Telephony Infrastructure

Portland, Oregon

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Today

Job Summary: Advanced CCSTI (Contact Center Strategy & Telephony Infrastructure) technology consultant with expert-level application administration, complex troubleshooting, solution design, and workflow optimization experience supporting enterprise clinical contact center operations. Demonstrates advanced proficiency in at least three CCSTI applications, such as Alvaria (Aspect), mPulse, Intradiem, and VHT, with a broad understanding of contact center technologies across multiple markets. Bring

Full-time

USD 85,300.00 - 110,330.00 per year

Senior Software Engineer - Linux / Android Telephony

San Diego, California

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Today

Company: Qualcomm Innovation Center, Inc. Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: We are looking for a talented, motivated and experienced Software Engineer with experience in Linux/Android internals. This role includes software design and development, debugging and testing Linux/Android Telephony software. You will work on cellular technologies (4G LTE ,5G) to enable telephony features -voice/data, IMS - VoLTE, Video Telephony, VoWifi, support M

Full-time

USD 117,800.00 - 176,600.00 per year

IT Infrastructure Architect (Telephony Network Engineer III)

No location provided

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Today

About This Position Job Description: IT Infrastructure Architect Purpose: This position proactively and holistically lead and support architecture activities that guide the development and management of solutions, as well as provide the leadership, facilitation, analysis, and conceptual and logical design tasks required for the development of the domain area. Translating department and technical requirements into architectural blueprints and documenting all solution architecture design and an

Full-time

USD 89,880.00 - 115,100.00 per year

Telephony Engineer

Longwood, Florida

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Today

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Summary The Telephony Engineer is an individual contributor who ru

Full-time

Telephony Software Engineer, Wireless Technologies & Ecosystems

Cupertino, California

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Today

We build the telephony technologies that keep millions of customers connected every day, including IMS calling, cellular data, network slicing, carrier voicemail, and multi-radio link selection across the iOS and watchOS platforms. These are critical technologies that continuously shape the user experience. We are looking for a software engineer to help advance intelligence-based software development across both multi-radio and telephony technologies. In this role, you will design and build wor

Full-time

iOS Telephony Software Engineer, Wireless Technologies & Ecosystems

Cupertino, California

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Today

Are you a fearless thinker? Do you love the challenge of advancing a widely accepted technology? In the Wireless Software group, you'll be responsible for bringing groundbreaking wireless connectivity to the world through Wi-Fi, Bluetooth, GPS, Thread and more. You'll design, develop, and patent the next generation of our state-of-the art connectivity technologies. You'll collaborate across departments to help craft wireless solutions that elevate the customer experience with Apple products and

Full-time

Telecommunications Engineer

Detroit, Michigan

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Today

CBTS helps mid-market and enterprise clients across North America modernize, secure, and manage their technology environments. As an Avaya Voice Support Technician, you will be the hands-on support resource for our clients' Avaya telephony environments. You will work service tickets, handle moves, adds, and changes, and keep contact center and voice systems running smoothly. This is a hybrid position based in Detroit, combining on-site work with the flexibility to work remotely 2 days per week.

Full-time

Audio Engineer

Hybrid in Long Beach, California

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Today

Audio EngineerIntroductionOur client is seeking an experienced Audio / Acoustics Engineer to support vehicle-level audio validation and measurement activities. The ideal candidate will have a strong background in acoustic measurement methodologies, hands-on experience with industry-standard audio analysis tools, and the ability to develop or modify automated test scripts to support validation efforts. This position is primarily focused on measurement, testing, and validation rather than audio tu

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Third Party, Contract

65 - 90

Lead Solution Architect

Remote

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6d ago

We are seeking an experienced Lead Solution Architect to lead the design and delivery of a secure, scalable, AI-powered contact center solution supporting mission-critical government services. This individual will define the end-to-end architecture for an integrated customer engagement platform encompassing voice, web chat, self-service, automation, analytics, reporting, and government-system integrations. The ideal candidate brings deep expertise in enterprise architecture, cloud technologies,

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Full-time

175000 - 200,000

Systems Software - Manager

Orlando, Florida

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6d ago

Essential Position Functions: Provide leadership role in the implementation, operation and support of infrastructure services; including server, network and telephony devices and related applicationsProvide leadership for 2nd tier support for technology systems within the enterpriseLead recommendations for enhancing approaches for systems support servicesDevelop and manage effective working relationships with other departments, groups and personnel within the organization and with vendorsAnalyze

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Contract, Third Party

Depends on Experience

Microsoft Teams Phone Technical Specialist

Hybrid in Rockville, Maryland

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Yesterday

About us: Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and sei

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Contract

Depends on Experience

Software Engineer, Wireless Technologies & Ecosystems

Cupertino, California

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Today

Join our Wireless Technologies and Ecosystems (WTE) team and drive innovation that matters! We create and seamlessly integrate technologies that enrich peoples' lives and deliver the absolute best user-experience. If you're passionate about technology, we may have the job for you. Description The Wireless Telephony Communications team is looking for a highly motivated Senior Software Engineer to help develop our next generation of iOS and watchOS products. As a member of our team, you will p

Full-time

Desktop Support Engineer

Boston, Massachusetts

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Today

Title: Desktop Support Engineer Location: Boston, MA (South Station office) Type: FTE Job description: Good Customer Service Skills Demonstrate technical experience Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems Skilled in System administrative tasks Experience troubleshooting Application and Operating System related issues Knowledge on Networking preferred Troubleshoot Laptop, Desktop, Thin Clients, Printers, Hardware & Drivers issues Coor

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Full-time

Desktop Support Engineer

Boston, Massachusetts

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Yesterday

Hello, Hope you are doing great. We have an immediate Requirements for these role Hiring:Desktop Support Engineer Location: Boston, MA (South Station office) Job Type: Full Time Role Job description: Good Customer Service Skills Demonstrate technical experience Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems Skilled in System administrative tasks Experience troubleshooting Application and Operating System related issues Knowledge on Network

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Full-time

Depends on Experience