Harrisburg, Pennsylvania
•
Today
**Hybrid (mostly remote) -- candidates must be 2 hours or less from Middletown, PA** Description of Duties Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environment.Plan, document, and support the configuration of contact center supporting solutions.Create detailed solution designs and documentation that supports the de
Easy Apply
Contract
Depends on Experience