Virtual agent jobs

New York, New York

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6d ago

Job DescriptionRole - ServiceNow AI EngineerExperience Required -5+ Years Must Have Technical/Functional Skills 1. 5+ years of ServiceNow development experience, with at least 1 2 years in IRM/GRC modules.2. ServiceNow developer to design, implement, and optimize AI-powered experiences across the ServiceNow platform with a primary focus on Integrated Risk Management (IRM), Governance, Risk & Compliance (GRC), Business Continuity Management (BCM), Privacy, and Enterprise Risk.3. This role combine

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Full-time

Depends on Experience

ServiceNow Developer

Richmond, Virginia

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3d ago

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued. Responsibilities Include:Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancementsBuild secure, reliabl

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Contract

Depends on Experience

1099/W2 Role || ServiceNow Developer || Must be VA Resident only || No Relocation allowed

Hybrid in Richmond, Virginia

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3d ago

Description:Seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.Responsibilities Include:Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements.Build secure, reliable integrations using REST, SO

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Contract

Depends on Experience

Google CCAI (Contact Center AI) & GECX Developer at Denver, CO (Onsite)

Denver, Colorado

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16d ago

Job Title: Google CCAI (Contact Center AI) & GECX Developer Location: Denver, CO (Onsite) Long Term Contract Job Summary We are seeking a highly skilledGoogle CCAI and GECX Developerwith hands-on experience in designing, developing, and implementing enterprise-grade Conversational AI solutions using the Google Cloud ecosystem. The ideal candidate will have expertise inDialogflow CX, GECX Playbooks, Conversational AI, Python-based integrations, API orchestration, and cloud-native application deve

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Third Party, Contract

45 - 50

ServiceNow Developer

Hybrid in Richmond, Virginia

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3d ago

Job Title: SCC - ServiceNow Developer Job id: 809838 Location: Richmond, VA 23219/ Hybrid Agency Name: Virginia Information Technology Agency The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. Deadline to submit: No later than 4 pm est on Wed 8/26 The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platf

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Third Party, Contract

$81.02

ServiceNow Developer // Local to NC

No location provided

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Today

Engagement Type Contract Short Description The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. *Deadline to submit: No later than 4 pm est on Wed 8/26 Complete Description *Deadline to submit: No later than 4 pm est on Wed 8/26 The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role empha

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Full-time, Part-time, Third Party, Contract

ServiceNow Developer

Hybrid in Richmond, Virginia

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2d ago

We are seeking an experienced ServiceNow Developer to design, build, and optimize enterprise solutions across the ServiceNow platform for the State Corporation Commission (SCC). This role focuses on API integrations, custom application development, ITSM enhancements, Service Portal experience design, and artificial intelligence capabilities (Now Assist, Virtual Agent). Location: Richmond, VA 23218 (Local Richmond candidates preferred) Work Arrangement: Hybrid (Onsite 3 days/week) Role Type: Con

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Contract, Third Party

Depends on Experience

Sr.ServiceNow Engineer

Remote

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2d ago

Title: Sr.ServiceNow Engineer Duration: Long Term Location: Remote Rate: W2 Team: Technology Service & Experience (TSXP) Self-Service & Employee Experience Enhance ServiceNow Employee Center and self-service experiences.Improve knowledge-driven support and digital-first help capabilities.Develop solutions that reduce the need for manual support interactions.Improve onboarding, request submission, and support navigation experiences. Virtual Agent & AI Enablement Design, develop, and enhance Ser

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Contract

Depends on Experience

Senior ServiceNow Platform Developer (UI & AI)

Dallas, Texas

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18d ago

Job Description: We are looking for a highly experienced Senior ServiceNow Platform Developer with strong expertise in ServiceNow UI Development and AI capabilities. The ideal candidate should have extensive experience in developing, customizing, and implementing ServiceNow solutions while leveraging AI-driven features to enhance platform capabilities. Required Skills: 10+ years of IT experience with 6+ years of hands-on ServiceNow development. Strong experience with ServiceNow Platform Developm

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Contract

55 - 60

ServiceNow Solutions Architect

Washington, District of Columbia

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Today

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Position: ServiceNow Architect Location: Washington, DC- Hybrid/Rem

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Contract

$DOE

ServiceNow Developer

Franklin, Tennessee

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Today

Job Description We are seeking a highly skilled and experienced ServiceNow Developer to support the ongoing development, enhancement, and maintenance of our ServiceNow platform. The ideal candidate will possess deep expertise across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps) and have a strong background in scripting, integrations, and platform architecture. This role will be key to delivering solutions that align with business goals and enterprise service management strat

Full-time

Staff Software Engineer

San Jose, California

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Today

What you can expect Zoom is looking for an innovative and skilled Staff Software Engineer to join our Zoom Virtual Agent (ZVA) team. The focus will be on improving the quality, reliability, and performance of Zoom's AI-powered virtual agent - an intelligent system that autonomously resolves customer inquiries before escalating to a human agent. About the Team The Zoom Virtual Agent team is committed to transforming customer experience through AI-driven automation. We are passionate about buil

Full-time

Compensation information provided in the description

ServiceNow Developer

Richmond, Virginia

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2d ago

ServiceNow DeveloperLocation: VA The client is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued. Responsibilities Include: Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancementsBuild secure,

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Contract, Third Party

Depends on Experience

ServiceNow Developer - IRM

Remote

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3d ago

ServiceNow Developer IRM Job Description Responsibilities: Design, develop, and deploy ServiceNow applications and platform solutions using JavaScript and the Now Platform (Flow Designer, IntegrationHub) Configure scoped applications and core platform features using best-practice patterns, security controls, and governance standards Build and maintain integrations with enterprise systems using REST/SOAP APIs, MID Server, and IntegrationHub spokes; ensure secure, reliable data exchange Create and

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Contract

Depends on Experience

Senior ServiceNow Developer, (Hybrid), Richmond, VA

Richmond, Virginia

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3d ago

Local candidates only.This role requires the candidate to be ON SITE 3 days/week (NO EXCEPTIONS). The client is seeking a ServiceNow Developer to design,build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued. Responsibilities Include:Design, develop, test, deploy, and maint

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Contract, Third Party

Depends on Experience

ServiceNow Platform Architect

Remote

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Today

Job Title: Snow Architect ( strictly ) no other visa can be considered Duration: 6 months (can extend) Open to remote (must be willing to travel to customer site ) Experience 10 years of IT experience, with 5+ years in ServiceNow CSM architecture Proven track record of delivering large-scale ServiceNow transformations Experience in customer service operations or CX transformation programs ServiceNow Architect Customer Service Management - Solution Design and Implementation Several ServiceNow CSM

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Contract

Depends on Experience

Knowledge Specialist I

Auburn Hills, Michigan

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Today

Key Responsibilities Draft, review, and publish end-user communications (email, intranet/portal posts, banners, service notifications, FAQs) for incidents, planned outages, maintenance windows, migrations, policy/process updates, and new features. Ensure communications meet defined standards for clarity, readability, tone, inclusivity, and accessibility; tailor messaging by audience, region/site, and support channel where required. Validate technical accuracy by partnering with SMEs; confirm sco

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Full-time

Market

Senior ServiceNow Developer - HRSD, ITSM and Integrations 3645220

Charlotte, North Carolina

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Today

Be Part Of A Dynamic Team Join an enterprise technology team responsible for developing scalable ServiceNow applications, workflows, and integrations that improve how employees and business teams access essential services. This role will contribute to automation and platform-enhancement initiatives across Human Resources Service Delivery, IT Service Management, and other enterprise functions. The team operates in a collaborative Agile environment and partners closely with business analysts, ar

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Full-time

SCC - ServiceNow Developer

Hybrid in Richmond, Virginia

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3d ago

SCC - ServiceNow Developer (809838) Location: Richmond, VA Hybrid Interview mode: Web Cam Only Job description: The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued. Responsibilities Includ

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Contract

75 - 80

Senior ServiceNow CSM - Now Assist Engineer

Remote

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Today

Job ID: 2615318 Location: Remote Work, VA, US Date Posted: 2026-08-05 Category: Information Technology Subcategory: Platform Engr Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Interim_Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: ORA_REMOTE Description Responsibilities: Customer Service Management (CSM) Configure, maintain, and support ServiceNow Customer Service Management (CSM) capabilities, including:Case ManagementServ

Full-time

USD 120,001.00 - 160,000.00 per year