Voice of the customer jobs in irving, tx

Lead Quantitative and Qualitative Researcher- Remote

Remote or Reston, Virginia

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5d ago

We are seeking a Lead mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data-driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices

Full-time

USD 119,323.00 - 202,850.00 per year

Senior Voice Engineer (Only W2)

Irving, Texas

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Today

Job Title Senior Voice Engineer Position Summary (Summary of the Role) Client is seeking a Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications to support the design, implementation, configuration, and management of our enterprise voice infrastructure. This role will be responsible for maintaining and optimizing Teams Phone solutions, Direct Routing, and related voice services while ensuring a seamless communication experience across the organization. T

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Contract

45 - 50

Principal Mechanical Engineer - Data Center Liquid Cooling Systems

Carrollton, Texas

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Today

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Principal Mechanical Engineer-Data Center Liquid Cooling Systems to join our team. This is a hybrid role based out of our Plano, Texas and Ashburn, Virginialocation. ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): For over 130 years, Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products an

Full-time

Professional ?, CS Technical Support

Plano, Texas

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Today

Position Summary The Product Support Engineer role is responsible for the overall management and leadership to ensure Samsung Electronics America (SEA) Commercial Display products operate according to the highest quality standards and product service/repair procedures are highly effective. This role will assume full responsibility and management of all service-related activities from cradle to grave. The incumbent will drive clear communication and establish strong relationships between cross-f

Full-time

Technical Sales Support (Public Address)

Remote or Burnsville, Minnesota

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Today

Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing (Bosch Public Adress & Voice Alarm). With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound. At KEENFINITY, we are a globally leading provider of innovative and professional sec

Full-time

USD 85,000.00 - 100,000.00 per year

Product Support Engineer

Plano, Texas

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Today

Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large

Full-time

Forward Deployment Engineer - Oil, Gas, & Chemicals

Remote or Oklahoma

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Today

Forward Deployment Engineer - Oil, Gas & Chemicals Travel: 70% Location: Remote USA, CA or TX preferred The Opportunity: Picarro's Fenceline Monitoring Solution delivers continuous, real-time emissions intelligence to refineries and chemical plants. The technology works. The harder challenge - and the one that determines whether a pilot becomes a long-term program - is the early engagement: ensuring that Environmental, HSSE, and Operations teams understand the data in front of them, integra

Full-time

USD 100,000.00 - 150,000.00 per year

Sr Field Application Engineer (Remote in Columbus, OH area)

Remote or Columbus, Ohio

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Today

Job Title: Sr Field Application Engineer (Remote in Columbus, OH area) Posting Start Date: 6/30/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview In this critical role, the Sr. Field Application Engineer , will work closely with customers, partners, cross functional stakeholders, in development and execution of growth strategies for applications in Industria

Full-time

USD 104,000.00 - 156,000.00 per year

Twilio Voice Technical Product Owner - Remote

Remote

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Today

Experience: 12+ Years Interview Process: 1st Round 30-min Screening 2nd Round Indium Technical Interview 3rd Round Client Interview Mandatory Skills: Twilio Voice Twilio IVR Twilio Inbound & Outbound Twilio Insights / Analytics Contact Center Platforms Technical Product Ownership Healthcare Domain SQL / Database Knowledge Role Requirements: 10+ years of experience as a Technical Product Owner. Strong hands-on experience with Twilio Voice, IVR, and Twilio Insights reporting. Expe

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Full-time

Depends on Experience

Principal Mechanical Engineer - CDU

Plano, Texas

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Today

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Principal Mechanical Engineer - CDU to join our team. This is a hybrid role based in our Plano, TX and Ashburn, VA office. ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): For over 130 years, Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services is tailored to meet our customer

Full-time

Senior Voice Operations Technician - Remote

Remote or Charlotte, North Carolina

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Today

Genesis10 is currently seeking a Senior Voice Operations Technician position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity. As a Senior Operations Technician, you will be responsible for the support of voice platforms interconnected to the client's transport infrastructure. You will oversee the repair of transport interconnectivity issues with enterprise telephony, Contact Center, MS Teams, and external carriers, while also p

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Full-time

USD 58.31 - 66.31 per hour

C-Shopper Data Analyst(Only W2)

Irving, Texas

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Today

Working across various C-Shopper development initiatives, partnering with C-Shopper team, internal client Data team and Circana/IRI personnel Assisting in C-Shopper platform developments designed to drive impact with internal and external users Analyst is a subject matter expert and a Customer Success resource in the C-Shopper Team, to work directly with Marketing, Merchandising, Loyalty, Operations & Finance Users and drive internal adoption for our Customer Insights. This professional is activ

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Contract

30 - 40

Customer Insights Analyst

Irving, Texas

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Today

Job Description: Our client is seeking an Customer Insights Analyst to join their team. Analysts are provided training, coaching and support by all other C-Shopper Team members and Circana Team members to become proficient, and then an SME on our C-Shopper Customer Insights platform. Analyst will be assigned User groups and ad hoc projects, in order to drive high platform usages to improve decision-making; leading to Customer retention, trips and basket upsell opportunities Position Responsibili

Third Party, Contract

35 - 50

Product Owner

Irving, Texas

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17d ago

Job title: Product Owner Location: Irving, TX Duration: 12+ Months Job Description: In the role of Product Owner, you will be responsible for defining product vision, prioritizing business requirements, and ensuring successful delivery of solutions that meet customer and business objectives. You will work closely with business stakeholders, development teams, architects, QA teams, and program leadership to drive product strategy and execution.You will serve as the voice of the customer, managing

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Third Party, Contract

Depends on Experience

Product Owner (Retail domain must)

Irving, Texas

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17d ago

Job Title : Product Owner (Retail domain must) Location : Irving, TX (Onsite) Duration : 12+ months In the role of Product Owner, you will be responsible for defining product vision, prioritizing business requirements, and ensuring successful delivery of solutions that meet customer and business objectives. You will work closely with business stakeholders, development teams, architects, QA teams, and program leadership to drive product strategy and execution.You will serve as the voice of the c

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Contract, Third Party

Depends on Experience

Product Manager, Contact Center Modernization Healthcare)

Dallas, Texas

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Today

Product Manager, Contact Center Modernization Healthcare ) Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid C2C or W2 Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider e

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Full-time, Part-time, Third Party, Contract

Junior Data Analyst

Irving, Texas

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Today

RESPONSIBILITIES: Kforce has a client in Irving, TX that is seeking a Junior Data Analyst. Responsibilities: * Participate in training, coaching, and ongoing development to become a subject matter expert (SME) on company platforms, tools, and processes * Support assigned user groups and special projects to drive platform utilization, customer engagement, and business value * Provide product support, training, and best practice guidance to users across multiple tools, systems, and reporting solu

Contract

$34 - $39 hourly

Product Owner - Healthcare, PBM

Hybrid in Plano, Texas

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14d ago

Role : Product OwnerLocation : Plano, Texas - Hybrid Job Description Agile Product Management serves as the internal voice of the customer.Defines system features and participates in validation.Responsible for the scope of work that the Agile Release Train (ART) will complete, and the vision and roadmap for the Agile Release Train (ART).Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies.The incumbent provides exp

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Contract

Depends on Experience

Product Manager with Amazon Connect | Dallas, TX & Saint Louis, MO | Hybrid

Hybrid in Dallas, Texas

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Today

Momento USA is a global technology consulting, talent acquisition and creative development firm that addresses clients most pressing needs and challenges. We have an open Product Manager with Amazon Connect opportunity with our client based in TX, Saint Louis, MO (Hybrid) Please review the job description below and let me know if you are interested. Product Manager with Amazon Connect Product Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer) Duration:

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Third Party, Contract

Depends on Experience

VP, Customer Engineering

Remote

•

Today

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft

Full-time

USD 357,000.00 - 407,000.00 per year

Voice of the customer jobs in Irving, TX, USA