Voice of the customer jobs in texas

Lead Quantitative and Qualitative Researcher- Remote

Remote or Reston, Virginia

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5d ago

We are seeking a Lead mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data-driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices

Full-time

USD 119,323.00 - 202,850.00 per year

Senior Voice Engineer (Only W2)

Irving, Texas

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Today

Job Title Senior Voice Engineer Position Summary (Summary of the Role) Client is seeking a Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications to support the design, implementation, configuration, and management of our enterprise voice infrastructure. This role will be responsible for maintaining and optimizing Teams Phone solutions, Direct Routing, and related voice services while ensuring a seamless communication experience across the organization. T

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Contract

45 - 50

Twilio Voice Technical Product Owner - Remote

Remote

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Today

Experience: 12+ Years Interview Process: 1st Round 30-min Screening 2nd Round Indium Technical Interview 3rd Round Client Interview Mandatory Skills: Twilio Voice Twilio IVR Twilio Inbound & Outbound Twilio Insights / Analytics Contact Center Platforms Technical Product Ownership Healthcare Domain SQL / Database Knowledge Role Requirements: 10+ years of experience as a Technical Product Owner. Strong hands-on experience with Twilio Voice, IVR, and Twilio Insights reporting. Expe

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Full-time

Depends on Experience

Technical Sales Support (Public Address)

Remote or Burnsville, Minnesota

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Today

Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing (Bosch Public Adress & Voice Alarm). With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound. At KEENFINITY, we are a globally leading provider of innovative and professional sec

Full-time

USD 85,000.00 - 100,000.00 per year

Forward Deployment Engineer - Oil, Gas, & Chemicals

Remote or Oklahoma

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Today

Forward Deployment Engineer - Oil, Gas & Chemicals Travel: 70% Location: Remote USA, CA or TX preferred The Opportunity: Picarro's Fenceline Monitoring Solution delivers continuous, real-time emissions intelligence to refineries and chemical plants. The technology works. The harder challenge - and the one that determines whether a pilot becomes a long-term program - is the early engagement: ensuring that Environmental, HSSE, and Operations teams understand the data in front of them, integra

Full-time

USD 100,000.00 - 150,000.00 per year

Sr Field Application Engineer (Remote in Columbus, OH area)

Remote or Columbus, Ohio

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Today

Job Title: Sr Field Application Engineer (Remote in Columbus, OH area) Posting Start Date: 6/30/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview In this critical role, the Sr. Field Application Engineer , will work closely with customers, partners, cross functional stakeholders, in development and execution of growth strategies for applications in Industria

Full-time

USD 104,000.00 - 156,000.00 per year

Principal Mechanical Engineer - Data Center Liquid Cooling Systems

Carrollton, Texas

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Today

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Principal Mechanical Engineer-Data Center Liquid Cooling Systems to join our team. This is a hybrid role based out of our Plano, Texas and Ashburn, Virginialocation. ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): For over 130 years, Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products an

Full-time

Professional ?, CS Technical Support

Plano, Texas

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Today

Position Summary The Product Support Engineer role is responsible for the overall management and leadership to ensure Samsung Electronics America (SEA) Commercial Display products operate according to the highest quality standards and product service/repair procedures are highly effective. This role will assume full responsibility and management of all service-related activities from cradle to grave. The incumbent will drive clear communication and establish strong relationships between cross-f

Full-time

Product Support Engineer

Plano, Texas

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Today

Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large

Full-time

Voice Platform Software Engineer, Customer Systems

Austin, Texas

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Today

Join a team building the next generation of large-scale voice and real-time communication platforms that power seamless customer and agent experiences across the globe. In this role, you will work on highly scalable distributed systems that handle voice signaling, media processing, routing, and real-time communications for millions of interactions. We are looking for engineers who are passionate about solving complex technical challenges, building reliable low-latency systems, and driving innov

Full-time

Senior Software Engineer (Voice Platform), Customer Systems

Austin, Texas

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Today

Join a team building the next generation of large-scale voice and real-time communication platforms that power seamless customer and agent experiences across the globe. In this role, you will lead the design and development of highly scalable distributed systems that handle voice signaling, media processing, routing, and real-time communications for millions of interactions. We are looking for experienced engineers who are passionate about solving complex technical challenges, driving architect

Full-time

Principal Mechanical Engineer - CDU

Plano, Texas

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Today

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Principal Mechanical Engineer - CDU to join our team. This is a hybrid role based in our Plano, TX and Ashburn, VA office. ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): For over 130 years, Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services is tailored to meet our customer

Full-time

Customer Experience Rep

San Antonio, Texas

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Today

RESPONSIBILITIES: Kforce has a client in San Antonio, TX that is seeking a Customer Experience Representative to join a growing support team within a dynamic and fast-paced organization. Summary: As a Customer Experience Representative, you will be the first point of contact for customers, helping to resolve issues and ensure a positive experience through professional and empathetic communication. This role is critical in ensuring customer satisfaction by efficiently resolving complaint tickets

Contract

$17 - $17 hourly

VP, Customer Engineering

Remote

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Today

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft

Full-time

USD 357,000.00 - 407,000.00 per year

Customer Service Advocate

Remote

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5d ago

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25640 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Work Location: Remote preferred candid

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Contract

20 - 21

product manager with Go to Market and AR/AP exp

Remote

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2d ago

Product Owner Product Owner Key Skills Required: Payments domain knowledge (Bill Pay, AP/AR, Financial Services).Product Backlog Management and Prioritization.Business Value Prioritization and Trade-off Decision Making.Release Planning, Feature Validation, and Delivery Management.Technical understanding of APIs, Integrations, and Regulatory/Compliance requirements. What does a great Product Owner do? As a Product Owner, you will be a core part of the Product Management function, translating cus

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Full-time

$100,000 - $140,000

Senior Machine Learning Engineer, Voice Assistant

Austin, Texas

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Today

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engag

Full-time

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Voice AI Architect

Remote

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Today

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Centre Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing

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Contract

60 - 65

C-Shopper Data Analyst(Only W2)

Irving, Texas

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Today

Working across various C-Shopper development initiatives, partnering with C-Shopper team, internal client Data team and Circana/IRI personnel Assisting in C-Shopper platform developments designed to drive impact with internal and external users Analyst is a subject matter expert and a Customer Success resource in the C-Shopper Team, to work directly with Marketing, Merchandising, Loyalty, Operations & Finance Users and drive internal adoption for our Customer Insights. This professional is activ

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Contract

30 - 40

Voice of the customer jobs in Texas, USA