zendesk Jobs in new york, ny

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IT Technical Support/Helpdesk Support

cyberThink, Inc.

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Ridgefield Park, New Jersey, USA

Contract, Third Party

IT Technical Support Location: Ridgefield Park, NJ, 07660 -Onsite 5 days per week Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide
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Posted 35 days ago | Updated 4 days ago

IT Technical Support

Judge Group, Inc.

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Ridgefield Park, New Jersey, USA

Full-time

Location: Ridgefield Park, NJ Salary: $23.00 USD Hourly - $25.00 USD Hourly Description: Our client is currently seeking a IT Technical Support Help Desk Ridgefield Park, NJ 12+ Months Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Micro
Posted 36 days ago | Updated 5 hours ago

IT/AV Collaboration Support Specialist (Level 2)

mongoDB, inc

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New York, New York, USA

Full-time

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft
Posted 19 days ago | Updated 8 hours ago

IT - Senior Production Specialist for the Division of HPD TECH

City of New York

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New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh
Posted 1 day ago | Updated 8 hours ago

NICE CXone Sr. Developer - Fully Remote(100%)

Matrix7i

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Remote

Contract

iitjobs is currently seeking a NICE CXone Sr. Developer who can demonstrate high level of competency in CxOne Studio, ProactiveXS, and API Development. NICE CXone Sr. Developer Fully remote (100%) Need someone who can demonstrate high level of competency in CxOne Studio, ProactiveXS, Outbound Dialers and API Development. Jobduties: NICE CXone Contact Center Engineer -- This is a senior developer role working with cross-functional teams and business teams to support and implement agency contact c
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Posted 60+ days ago | Updated 2 days ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 28 days ago | Updated 8 hours ago

Systems Engineer L5, Engineering Operations

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. | ROLE At Netflix, we are shaping the future of global entertainment, bringing moments of joy to 200+ million customers. The Engineering Operations team at Netflix foc
Posted 47 days ago | Updated 8 hours ago

Desktop Support/Tech Support

Idexcel Inc.

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Ridgefield Park, New Jersey, USA

Contract

Idexcel s client is looking for a IT Technical Support to join their team on a Contract basis Job Title: IT Technical Support Location: Ridgefield Park, NJ Duration: 12 Months Contract Job Summary: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Micros
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Posted 27 days ago | Updated 2 days ago

Amazon Connect Sr Engineer / Architect

Ventures Unlimited

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Newark, New Jersey, USA

Full-time

Amazon Connect Sr Engineer / Architect Must Have Technical/Functional Skills Minimum of 10 years of experience in designing, implementing, and supporting contact center solutions Extensive hands-on experience with Amazon Connect, Amazon Lex, AWS services (e.g., Lambda, S3, DynamoDB, CloudFormation), and related technologies Strong understanding of contact center concepts, such as IVR, ACD, call routing, and workforce management Proficiency in programming/scripting languages, such as Python
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Posted 13 days ago | Updated 2 days ago

IT Support Team Lead

ASCII Group LLC

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New York, New York, USA

Contract

Please go through the JD and let me know if you are interested. Location NYC, NY. Job Title: IT Support Team Lead / IT Support Manager About the Role: We're hiring a hands-on IT Support Manager to oversee the daily operations of our internal IT support function. This role is ideal for someone who enjoys working closely with technical support staff, driving consistency and excellence in service delivery, and continuously improving how things get done. You ll be responsible for managing a small te
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Posted 1 day ago

L2 IT Service Desk Technician

Milestone Technologies, Inc.

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Livingston, New Jersey, USA

Contract

NO C2C NO VENDORS NO RELOCATIONS NO 3rd parties Self W2 - Level 2 IT Service Desk Technician currently in Livingston, NJ. Area. Location: On site daily in Livingston, NJ. Contract length: 12 months. Pay range: $38-42/hr. (Based on matching experience) REQUIRED experience: 3+ years of IT end user support experience in an 85% MAC and 15% Windows environment at enterprise level companies. Active and recent experience with SaaS applications. Prior experience providing Desktop Support at Tier 2 l
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Posted 11 days ago | Updated 6 days ago

CCaaS Business Analyst with Genesys Experience

Visionary Innovative Technology Solutions

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Remote

Full-time

Role: CCaaS Business Analyst ( Genesys, Five9, Amazon Connect, Zendesk, Nice etc) <>Location: US and Canada (100% Remote)Duration: Full Time <>Job Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and c
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Posted 1 day ago

App Support Analyst - CRM/Tessitura

Ledgent Technology

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Remote

Contract

CRM Application Support Analyst - Tessitura Employment Type: Contract, potential C2H Workplace Site: Hybrid, Remote for candidates' w./ Tessitura experience Location: Downtown LA/Remote US Industry: Performing Arts/Non-Profit Compensation: $35-$50 per hour SUMMARY: We are seeking a motivated and detail-oriented Tessitura ERP Support & CRM Administrator to join our team on a contract basis with the potential for ongoing engagement. The ideal candidate will have some experience with Tessitura,
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Posted 16 days ago | Updated 1 hour ago

Director of Product Support

MCS Group

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Remote

Full-time

MCS Group is working with an incredible startup in the fashion/creative/influencer space, that are looking for a Director of Product Support to build and lead the Product Support function within their organization. This role will be instrumental in shaping how they support their brands, business partners, customers, etc. As a leader in this function, you will be responsible for building out processes, tools, and managing a high-performing team that provides best-in-class support while surfacing
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Posted 21 days ago | Updated 1 hour ago

IT Administrator

Info Way Solutions

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Remote

Contract

Title: IT Administrator Location: Remote Type: Contract IT Admin / Dev Ops - Job Description Who We Are At Moxxi, were redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, were building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven