Zendesk jobs in newark, nj

Remote

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Yesterday

Hi , We have a job opening for the position of Zendesk Platform Owner. Please find the job description below and if you are interested, kindly share your updated resume with contact details Job Title: Zendesk Platform Owner Location: RemoteDuration : Long Term Zendesk Platform Owner Maintain platform architecture documentation, governance standards, and decision records. Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and e

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Contract

Depends on Experience

Zendesk Platform Owner | Remote | Contract

Remote

•

Yesterday

Role : Zendesk Platform OwnerLocation : Remote Duration : Long-term Contract Job Description : Maintain platform architecture documentation, governance standards, and decision records.Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and employee experience.Evaluate new Zendesk capabilities, including AI and automation features, for fit with Smithfield HR service delivery. Zenplates Theme & Portal Experience Governance.Own the

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Contract

Depends on Experience

Zendesk Developer/ Consultant

Remote

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Today

Job title: Zendesk Developer/ Consultant Location: Remote (Locals CA) Duration: 6 Months Position Summary We are seeking an experienced Zendesk Consultant to lead customer service platform implementations and optimization initiatives. The consultant will work directly with customers to gather requirements, configure solutions, and drive adoption across support organizations. Key Responsibilities Implement and optimize Zendesk solutions. Configure workflows, automations, and reporting. Gather

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Third Party, Contract

Depends on Experience

Technology Operations Specialist

Brooklyn, New York

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Yesterday

RESPONSIBILITIES: Kforce has a client that is seeking a Technology Operations Specialist in Brooklyn, NY. Summary: We're seeking a hands-on Technology Operations Specialist to support and optimize the technology powering customer service operations. This is a great opportunity for someone who enjoys troubleshooting complex issues, improving workflows, and acting as the bridge between technical teams, business partners, and external vendors. You'll work across customer experience platforms and i

Contract

$35 - $41 hourly

IT Operations Specialist L2

New York, New York

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11d ago

Mac IT Operations Specialist L2 12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004 - Financial District) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM plat

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Contract

Depends on Experience

Technical Support Specialist (AI / SaaS)

New York, New York

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Today

About Us: EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been

Full-time

USD 75,000.00 - 95,000.00 per year

IT Operations Specialist L2

New York, New York

•

Today

Full-time

USD 40.00 per hour

IT Specialist

Newark, New Jersey

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Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented IT Support Level 2 Specia

Full-time

USD 74,800.00 - 130,900.00 per year

Customer Success Systems Administrator

Remote

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18d ago

Zendesk Administrator w2 - Ideally NYC but may consider remote Role Overview The client is building out a best-in-class Customer Success and Support infrastructure, with Zendesk as our primary support platform alongside a growing suite of Customer Success tools. Were looking for a Customer Success Systems Administrator to own and evolve this ecosystem end to end. In this role, youll lead the implementation, configuration, and ongoing optimization of Zendesk while also supporting adjacent CS p

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Contract

Depends on Experience

IT Network Support

New York, New York

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Today

Full-time

USD 74,800.00 - 130,900.00 per year

IT Support Specialist I

New York, New York

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Today

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Responsibilities: Support the business and stakeholders w

Full-time

USD 58,000.00 - 78,000.00 per year

Data Analytics Engineer

New York, New York

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7d ago

A Day in the Life of a Data Analytics Engineer at MetLife Legal Plans: MetLife Legal Plans is seeking a Data Engineer to join our Data Insights team, reporting to the Senior Director of Data Insights. In this role, you will help modernize and scale our data platform by designing and building robust data models, pipelines, and analytics solutions using DBT Cloud, AWS, Python, and SQL. You will partner closely with Data Analysts and business stakeholders to transform complex data into trusted, act

Full-time

Designated Technical Support Engineer

New York, New York

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Today

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor

Full-time

USD 143,000.00 - 190,000.00 per year

AV/VC Technician L3

New York, New York

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

USD 37.59 - 41.50 per hour

Partner Support Specialist: Remote

Remote

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6d ago

Partner Support Specialist Location: Fully Remote Employment Type: 12-month W2 contract Pay Rate: $125$135/hour depending on experience Russell Tobin is seeking a Partner Support Specialist to support a leading AI technology client. This role sits within a Partner Experience function responsible for building and scaling the systems, operations, and infrastructure that enable thousands of partners to build, sell, and deliver AI-powered solutions. This is not a traditional support role. The Partne

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Contract, Third Party

$125 - $135

Strategy & Ops Lead, Applied AI

Remote

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Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

USD 130,000.00 - 160,000.00 per year

Technical Support Engineer

Remote or Seattle, Washington

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Today

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their

Full-time

USD 73,872.00 - 110,000.00 per year

Technical Support Specialist - Tier II, Radius Mapping

Remote or Las Vegas, Nevada

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 75,000.00 - 85,000.00 per year

Application Security Engineer

Remote

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Today

Full-time

USD 185,000.00 - 260,000.00 per year

Senior Staff AI Agent Engineer - Moveworks | Customer Deployment

Remote or San Francisco, California

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 190,900.00 - 334,100.00 per year

Zendesk jobs in Newark, NJ, USA