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Network Operations Engineer III (Operations Optical and IP Engineer)

Astreya Partners

Denver, Colorado • Today

Full-time

USD 85,120.00 - 134,400.00 per year

Network Installer

GDH

Almont, Colorado • 7d ago

Easy Apply

Third Party, Contract

Depends on Experience

VoIP Engineer IV

GDH

Seattle, Washington • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Engineer I, Grant Projects

Mediacom Communications Corporation

Springfield, Missouri • Today

Full-time

USD 54,000.00 - 75,000.00 per year

Network Manager

V-Soft Consulting Group, Inc

Hybrid in Chicago, Illinois • Today

Easy Apply

Contract

Depends on Experience

ServiceNow MID Server Administrator

GDH

Remote • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

A/V System Engineer

System One

Washington, District of Columbia • 14d ago

Easy Apply

Full-time

$130

A/V Lead System Integrator

System One

Washington, District of Columbia • 15d ago

Easy Apply

Full-time

$150

Cloud Network Engineer

Innova Solutions, Inc

San Jose, California • 23d ago

Easy Apply

Contract

Depends on Experience

Senior Network Test Engineer

Russell, Tobin & Associates

Hybrid in New York, New York • 25d ago

Easy Apply

Contract

$81.53 - $81.53

NETWORK SYSTEMS ANALYST - 60048608

State of Florida

Tallahassee, Florida • Today

Full-time

USD 96,235.54 per year

Sr. Network Security Engineer:

The Intersect Group

Hybrid in Cumming, Georgia • Today

Easy Apply

Contract

Depends on Experience

L3 Network Support Engineer

System One

Highland Beach, Maryland • 28d ago

Easy Apply

Contract

Depends on Experience

MOSA System Integration Lead / Architect

System One

Baltimore, Maryland • 28d ago

Easy Apply

Full-time

Depends on Experience

Data Center Tech II (Field) Beckley WV

Segra

Beckley, West Virginia • Today

Full-time

USD 23.42 - 29.30 per hour

Data Center Tech (Field) Greensboro NC

Segra

Winston-Salem, North Carolina • Today

Full-time

USD 23.42 - 29.30 per hour

Field Service Engineer II Lone Tree CO

Segra

Denver, Colorado • Today

Full-time

USD 23.42 - 29.30 per hour

Field Service Engineer II Charlotte NC

Segra

Rock Hill, South Carolina • Today

Full-time

USD 23.42 - 29.30 per hour

Field Service Engineer II Northern WV (Morgantown/Clarksburg/Fairmont0

Segra

Clarksburg, West Virginia • Today

Full-time

USD 23.42 - 29.30 per hour

Field Service Engineer II Parkersburg WV

Segra

Parkersburg, West Virginia • Today

Full-time

USD 23.42 - 29.30 per hour

Engineer, Chemical Process Technology

Celanese International Corp.

Richmond, Virginia • Today

Full-time

NOC Engineer

SS Software Solutions LLC

Austin, Texas • Today

Easy Apply

Contract

Depends on Experience

Engineer, Chemical Process Technology

Celanese International Corp.

Richmond, Virginia • Today

Full-time

Application Developer Network & Market Data Instrumentation )

Calance

Remote or New York, New York • Today

Contract

75-90/hr

Network Operations Administrator (LaGrange County REMC)

Wabash Valley Power Alliance

Indiana • Today

Full-time

USD 68,000.00 - 73,000.00 per year

Field Engineer

Motion Recruitment Partners, LLC

Remote or Miami, Florida • Today

Easy Apply

Contract

USD 50.00 per hour

Systems Engineer

University Health System

San Antonio, Texas • Today

Full-time

USD 25.25 - 43.27 per hour

Systems Engineer

University Health

San Antonio, Texas • Today

Full-time

Senior Network / Security Engineer (Fortinet / Cisco)

Vaco by Highspring

Hybrid in Irving, Texas • 16d ago

Easy Apply

Full-time

Depends on Experience

Defense Red Switch Network (DRSN) Support Technician III

Leidos

Shiloh, Illinois • Today

Full-time

USD 65,000.00 - 75,000.00 per year

Job Details

Skills

NOC
Tier 2
Process Improvement
Routing
Management
Hardware Troubleshooting
Optics
Cabling
Tier 3
Repair
Network Design
Incident Management
Optimization
Backbone.js
DNS
Dragon NaturallySpeaking
Continuous Improvement
Dashboard
Performance Metrics
Network Optimization
Capacity Management
Authorization
RMA
Computer Hardware
Inventory
Collaboration
Auditing
Asset Management
Issue Resolution
Routers
Switches
VLAN
Routing Protocols
Border Gateway Protocol
OSPF
MPLS
Physical Layer
Network Monitoring
SolarWinds
Nagios
PRTG
Intellectual Property
IP
ServiceNow
JIRA
Soft Skills
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Documentation
Network
Computer Science
Computer Networking
Network Operations
FOCUS
Forms
Payments
PPO
HMO
Taxes
Professional Development
Life Insurance
Insurance
Law

NOC
Tier 2
Process Improvement
Routing
Management
Hardware Troubleshooting
Optics
Cabling
Tier 3
Repair
Network Design
Incident Management
Optimization
Backbone.js
DNS
Dragon NaturallySpeaking
Continuous Improvement
Dashboard
Performance Metrics
Network Optimization
Capacity Management
Authorization
RMA
Computer Hardware
Inventory
Collaboration
Auditing
Asset Management
Issue Resolution
Routers
Switches
VLAN
Routing Protocols
Border Gateway Protocol
OSPF
MPLS
Physical Layer
Network Monitoring
SolarWinds
Nagios
PRTG
Intellectual Property
IP
ServiceNow
JIRA
Soft Skills
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Documentation
Network
Computer Science
Computer Networking
Network Operations
FOCUS
Forms
Payments
PPO
HMO
Taxes
Professional Development
Life Insurance
Insurance
Law

Summary

Network Operations Engineer III - Client Onsite

Work Location: Denver, CO

Our Tier 3 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed backbone network. This role requires deep expertise in network infrastructure, routing, switching, troubleshooting, and operational support.

The Tier 3 Engineer serves as the primary escalation point for Tier 2 engineers, taking ownership of complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations.

Key Responsibilities

Advanced Network Operations & Troubleshooting

Operate and troubleshoot a globally based Data Center network, including routing and switching devices.
Perform fault isolation and resolution, diagnosing Layer 1-3 network issues.
Take ownership of escalated cases from other engineers, ensuring a successful resolution.
Manage and escalate critical events, communicating clearly and concisely with stakeholders.
Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.
Detect and diagnose various error/failure conditions across an array of network device types.
Provide hands-on support for network incidents, collaborating with engineering teams when required.

Incident Response & Escalation Support

Provide Tier 3 support for all Backbone Network Repair issues, assisting other team members with advanced troubleshooting.
Serve as the escalation point-of-contact during business hours, handling troubleshooting, tooling, and process issues.
Coordinate with DC facilities teams on maintenance activities impacting network infrastructure.
Own incident response processes, including escalations to higher-level support teams when necessary.
Rapidly respond to major network incidents, supporting SEV initiation and resolution processes.

Network Monitoring & Optimization

Monitor the respective BackBone infrastructure ticket queues, ensuring timely and accurate responses to alerts.
Track and document incident resolution steps, maintaining accurate logs in ticketing systems.
Proactively identify and resolve network performance issues, optimizing existing configurations.
Develop and maintain network change documentation, including VLAN, subnet, and DNS modifications.

Automation & Continuous Improvement

Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements.
Identify areas for automation to improve efficiency.
Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs.
Support network optimization efforts, participating in capacity planning and scaling initiatives.

Process & Asset Management

Document and optimize operational processes and procedures, ensuring alignment with best practices.
Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements.
Ensure accurate inventory and documentation in collaboration with audit and asset management teams.
Monitor tickets for adherence to SLAs, ensuring prompt issue resolution.

Required Qualifications & Skills

Technical Skills

Expertise in Data Center networking, including rack installations, routers, switches, VLANs, and routing protocols (BGP, OSPF, MPLS, etc.).
Strong experience troubleshooting Layer 1-3 network issues in a large-scale production environment.
Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).
Advanced knowledge of troubleshooting IP transport/transmission networks and transceivers.
Experience capturing and analyzing network traffic for troubleshooting.
Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent).

Soft Skills & Work Ethic

Strong analytical skills, problem-solving mindset, and ability to work autonomously.
Excellent communication and documentation skills for incident tracking and resolution.
Proven ability to work in a fast-paced, mission-critical environment.
Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.

Experience & Education

Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience).
8+ years of network operations experience, with a focus on Optical networks.

Salary Range
$85,120.00 - $134,400.00 USD (Salary)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days

401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL60519
Position Id: 42089950765430410659f6759e09fa88
Posted 7 days ago

Fitment

Dice Job Match Score™

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Job Details

Skills

NOC
Tier 2
Process Improvement
Routing
Management
Hardware Troubleshooting
Optics
Cabling
Tier 3
Repair
Network Design
Incident Management
Optimization
Backbone.js
DNS
Dragon NaturallySpeaking
Continuous Improvement
Dashboard
Performance Metrics
Network Optimization
Capacity Management
Authorization
RMA
Computer Hardware
Inventory
Collaboration
Auditing
Asset Management
Issue Resolution
Routers
Switches
VLAN
Routing Protocols
Border Gateway Protocol
OSPF
MPLS
Physical Layer
Network Monitoring
SolarWinds
Nagios
PRTG
Intellectual Property
IP
ServiceNow
JIRA
Soft Skills
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Documentation
Network
Computer Science
Computer Networking
Network Operations
FOCUS
Forms
Payments
PPO
HMO
Taxes
Professional Development
Life Insurance
Insurance
Law

NOC
Tier 2
Process Improvement
Routing
Management
Hardware Troubleshooting
Optics
Cabling
Tier 3
Repair
Network Design
Incident Management
Optimization
Backbone.js
DNS
Dragon NaturallySpeaking
Continuous Improvement
Dashboard
Performance Metrics
Network Optimization
Capacity Management
Authorization
RMA
Computer Hardware
Inventory
Collaboration
Auditing
Asset Management
Issue Resolution
Routers
Switches
VLAN
Routing Protocols
Border Gateway Protocol
OSPF
MPLS
Physical Layer
Network Monitoring
SolarWinds
Nagios
PRTG
Intellectual Property
IP
ServiceNow
JIRA
Soft Skills
Work Ethic
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Documentation
Network
Computer Science
Computer Networking
Network Operations
FOCUS
Forms
Payments
PPO
HMO
Taxes
Professional Development
Life Insurance
Insurance
Law

Summary

Operate and troubleshoot a globally based Data Center network, including routing and switching devices.
Perform fault isolation and resolution, diagnosing Layer 1-3 network issues.
Take ownership of escalated cases from other engineers, ensuring a successful resolution.
Manage and escalate critical events, communicating clearly and concisely with stakeholders.
Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.
Detect and diagnose various error/failure conditions across an array of network device types.
Provide hands-on support for network incidents, collaborating with engineering teams when required.

Incident Response & Escalation Support

Provide Tier 3 support for all Backbone Network Repair issues, assisting other team members with advanced troubleshooting.
Serve as the escalation point-of-contact during business hours, handling troubleshooting, tooling, and process issues.
Coordinate with DC facilities teams on maintenance activities impacting network infrastructure.
Own incident response processes, including escalations to higher-level support teams when necessary.
Rapidly respond to major network incidents, supporting SEV initiation and resolution processes.

Network Monitoring & Optimization

Monitor the respective BackBone infrastructure ticket queues, ensuring timely and accurate responses to alerts.
Track and document incident resolution steps, maintaining accurate logs in ticketing systems.
Proactively identify and resolve network performance issues, optimizing existing configurations.
Develop and maintain network change documentation, including VLAN, subnet, and DNS modifications.

Automation & Continuous Improvement

Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements.
Identify areas for automation to improve efficiency.
Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs.
Support network optimization efforts, participating in capacity planning and scaling initiatives.

Process & Asset Management

Document and optimize operational processes and procedures, ensuring alignment with best practices.
Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements.
Ensure accurate inventory and documentation in collaboration with audit and asset management teams.
Monitor tickets for adherence to SLAs, ensuring prompt issue resolution.

Required Qualifications & Skills

Technical Skills

Expertise in Data Center networking, including rack installations, routers, switches, VLANs, and routing protocols (BGP, OSPF, MPLS, etc.).
Strong experience troubleshooting Layer 1-3 network issues in a large-scale production environment.
Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).
Advanced knowledge of troubleshooting IP transport/transmission networks and transceivers.
Experience capturing and analyzing network traffic for troubleshooting.
Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent).

Soft Skills & Work Ethic

Strong analytical skills, problem-solving mindset, and ability to work autonomously.
Excellent communication and documentation skills for incident tracking and resolution.
Proven ability to work in a fast-paced, mission-critical environment.
Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues.

Experience & Education

Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience).
8+ years of network operations experience, with a focus on Optical networks.

Salary Range
$85,120.00 - $134,400.00 USD (Salary)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days

401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Dice Id: RTL60519
Position Id: 42089950765430410659f6759e09fa88
Posted 7 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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