Required Qualifications 24 months experience managing support requests on a level 2 help desk, Hands on and End user oriented support 24 months experience resolving hardware and software issues and troubleshooting Window 11. 24 Months experience with the installation and support of O365 and Outlook in an enterprise environment. 24 months experience utilizing Vmware / Omnissa to support virtual desktops. 24 months support & experience of common mobile device issue 24 months experience usin