Alpharetta, Georgia
•
Yesterday
JOB SUMMARY The Onsite Lead role requires a seasoned professional with extensive experience in production support and technical leadership within a complex application environment. This role involves troubleshooting, resolving customer escalations, leading offshore teams, and ensuring the smooth operation of applications within UPS Customer Solutions. The Onsite Lead will also be responsible for creating SSRS reports, monitoring system alerts, and documenting SOPs. Key Responsibilities Provide
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