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Arlington, Virginia

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Today

Overview BlueWater Federal is looking for a Help Desk Manager to support Dept of the Navy at the Pentagon Responsibilities Oversee and manage the help desk team, providing guidance, training, and support to ensure effective performance and professional development.Establish and maintain customer service standards, ensuring timely and accurate responses to customer inquiries and technical issues.Track and evaluate the performance of help desk staff, developing feedback reports and implementing

Full-time

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 92,300.00 - 166,850.00 per year

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Help Desk Systems (Inactive), IT Help Desk Certifications: Security + - CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Manager to prov

Full-time

USD 107,744.00 - 126,500.00 per year

365 Admin and Help Desk Manager (5788)

Manassas, Virginia

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Today

Three Saints Bay, LLC. a government contracting industry leader, is seeking an experienced 365 Admin and Help Desk Manager to lead our IT operations with a strong focus on Microsoft 365 cloud ecosystem, endpoint management, security operations, and compliance with CMMC (Cybersecurity Maturity Model Certification) and NIST SP 800-171 requirements. This is a hybrid position reporting into either our Manassas, VA office or our Charleston, SC office. The ideal candidate will oversee the administrati

Full-time

USD 100,000.00 - 120,000.00 per year

NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Des

Full-time

USD 122,400.00 - 165,600.00 per year

Sr. Information Systems Specialist (3rd Shift- Sun to Thurs)

Washington, District of Columbia

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2d ago

Senior Information Systems Specialist 3rd Shift(Sunday Thursday, 11:00PM to 7:30AM Washington, DC 100% onsite Per Federal contract U.S. citizenship is required Must be able to pass federal background check to obtain Public Trust clearance Start Date- 08/06/2026- Multi-year contract based on performance Open to W2 and C2C Must apply by July 10th Position Requirements: The posting below is for a 3rd Shift(Sunday Thursday, 11:00Pm to 7:30AM) Help Desk position at the Boards Washington DC campus.

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk & Command Center Analyst (L1/L2)

Hybrid in Washington, District of Columbia

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17d ago

Job Title:Helpdesk & Command Center Analyst (L1/L2) Location:Washington, DC (Hybrid) Job Summar yWe are seeking a highly motivated Helpdesk & Command Center Analyst (L1/L2) to serve as a single point of contact for end-user support while also providing real-time monitoring and operational support for critical IT infrastructure. The ideal candidate will have experience in both Service Desk/Helpdesk operations and Command Center/NOC environments, ensuring timely incident resolution, service conti

Easy Apply

Third Party, Contract

35 - 40

Service Desk Manager

Alexandria, Virginia

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Today

ROLE: SERVICE DESK MANAGER REQUIRED: U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility) Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent4-year degree in STEM, or substantial equivalent recent specialized experience in lieuCurrent ITIL certificationAbility to work onsite from local contractor facility in Virginia PREFERRED: Help Desk Institute (HDI) Support Center Manager or related HDI certif

Full-time

Help Desk Specialist

Arlington, Virginia

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and serve as the initial point of contact for troubleshooting hardware/software PC and printer problems. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of

Full-time

Help Desk Technician

Arlington, Virginia

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Today

GC&E Federal seeks a Helpdesk Technician with experience in local and remote desktop services to assist the Joint Base Myer-Henderson Hall area of responsibility which includes Fort Myer and Fort McNair to operate and maintain the Information and Infrastructure systems. Essential Job Functions/Responsibilities: provide user support and workstation management as described in the following subsections. Provide user support to include, but not limited to, help by telephone, remote control, and sup

Full-time

Help Desk Specialist

Falls Church, Virginia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support en

Full-time

Help Desk Technician

Reston, Virginia

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Today

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At NVR, our technology teams are at the forefront of innovation, delivering advanced tools and solutions that empower multiple business lines and support our mission to create exceptional living experiences for our customers. When you join NVR Technology, you become part of a collaborative, forward-thinking team that values creativity, fosters continuous learning, and is committed to helping you grow a

Full-time

USD 55,000.00 - 60,000.00 per year

Help Desk Specialist

Remote or Washington, District of Columbia

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Today

Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is see

Full-time

USD 26.00 - 33.00 per hour

Help Desk Support

Washington, District of Columbia

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Today

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during designated hours of operation (7:00 AM-6:00 PM ET), ensuring compliance with defined SLA response and resolution timelines. Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate u

Full-time

Defense Travel System Help Desk Technician II

Washington, District of Columbia

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Today

Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and professional services departments. Essnova is the 11th fastest growing federal contractor in the United States. We are driven by mission priorities, innovative solutions, uncompromised excellence in customer support, and best practice models. Working with Essnova requir

Full-time

Bilingual ATM Helpdesk Representative

Silver Spring, Maryland

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21d ago

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. Working at the intersection of financial services and technology, the company helps keep critical payment infrastructure running reliably and efficiently. As a Bilingual ATM Helpdesk Representative, you will play an important part in supporting day-to-day ATM operations and he

Full-time

Help Desk Technician

Washington, District of Columbia

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Today

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health supportWork-Life Balance: PTO, paid holidays, flexible work arrange

Full-time

USD 45,000.00 - 51,600.00 per year

Mid-Level Training Analyst (2777)

Bryans Road, Maryland

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30+d ago

PSI Pax, Inc has an exciting opportunity for a Mid-Level Training Analyst to support our government customer in Indian Head, Md and remotely. Duties & Responsibilities: Support operations of the MSC Navy ERP Business Office. Performs specific tasks related to training management including: Prepare documentation required for end-user training. Coordinate with functional subject matter experts to develop online training content. Develop online training utilizing SAP EnableNow . Ensure end-user tr

Full-time

Help Desk/Desktop Support Analyst

Washington, District of Columbia

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Today

Overview Edgewater Federal Solutions is seeking a Help Desk/Desktop Support Analyst to support a federal client in Washington, D.C. This position will be a 3rd Shift (Sunday - Thursday, 11:00Pm to 7:30AM) and will be onsite in Washington, D.C. This contractor position will be in support of the client's help desk and the analyst who fills this position will be required to work a set schedule that will require Saturday, Sundays, Holidays, and some overtime may be asked to ensure proper coverage a

Full-time

USD 115,594.00 - 121,678.00 per year

Help Desk Technician - TS/SCI W/ Polygraph

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform techn

Full-time

USD 33.52 - 45.34 per hour

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