Arlington, Virginia
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Today
Job Description ECS is seeking an Operations Manager to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. Responsibilities to include: Ensuring that all opened Service Desk tickets are reviewed on a daily basis. This involves: Checking each ticket for updates and progress. Monitoring all tickets in the Service Desk queues to ensure they are addressed promptly, and none remain unresolved for an extended period. Ensuring that every ticket has an u
Full-time