Role: MS Dynamics 365 + Power Platform Architect (Contact Center) Location: Atlanta, GA (Onsite) Experience: 14+ Years Job Type: Contract/W2 Duration: Long Term Must-Have Skills Strong experience in MS Dynamics 365 Contact Center / Customer Service module (MANDATORY) Expertise in Power Platform: Power Apps Power Automate Power BI Hands-on experience in Contact Center / Call Center environments Experience with chat, messaging, and email channels Exposure to AI / Copilot / Virtual Agents Copi