A/V Support Technician
Austin, TX
Full Time
Job Summary
The Audio Visual (A/V) support technician role will be responsible for implementation and support of video conferencing and conference room audio/visual solutions.
Need hands on troubleshooting and maintenance of systems.
Duties and Responsibilities
· Perform conference room health checks to ensure audio visual and video conferencing systems are operating at optimal conditions
· Resolve and track support requests and incidents, escalate issues to proper support teams
· Support A/V upgrades and installations
· Facilitate A/V vendor activities
· Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs)
· Track and document A/V inventory
Key Qualifications
· Good understanding of video conferencing and AV switching and control hardware (Cisco, Crestron, Extron preferred)
· Good understanding of network technologies and security concepts
· Excellent problem solving abilities
· Able to multitask in a dynamic and fast-paced environment and complete tasks on time
· Able to communicate effectively with personnel at all levels (staff to executive)
· Able to quickly adapt to new technical concepts and tools
· Ability to lift up to 50 lbs
