RESPONSIBILITIES: Kforce has a client that is seeking an OnCore Technical Analyst in Boston, MA. This role will support the Encore application by handling technical tickets, focusing on reporting, troubleshooting, and acting as a liaison between users, vendors, and internal teams. Key Tasks: * Manage technical support tickets, primarily related to reporting and application errors * Create and modify reports using SQL and BI tools (preferably Jaspersoft; Experience with other BI/reporting tools