Description Job Description: The IT Support Analyst role is responsible for providing excellent customer service and assist associates with Tier 1 & 2 IT Support related issues. Additionally, you will manage support tickets while providing timely customer feedback. Perform all in-person activities and prioritize tickets based on business needs is also a large part of the job. Responsibilities: Provide 1st level IT support for all incidents and requests routed directly to the Tech Support teamPer